News item

Training innovation – A new TAFE NSW/Telstra partnership

03 February 2011

A new TAFE NSW/Telstra partnership

Michael Lawrey, Executive Director, Architecture,
Online and Media, Telstra (left) with Michael
Coutts-Trotter, Director-General of Education
and Training and Managing Director of TAFE NSW,
sign the memorandum of understanding in Sydney.

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TAFE NSW and Telstra Operations have today signed a Memorandum of Understanding which has the potential to create up to thousands more future career development opportunities for Telstra’s employees.

More than 400 members of Telstra’s technical workforce are in line to participate in a skills recognition and development process as the “pilot” phase of the project, taking advantage of the company’s strong network and technological leadership and the training and assessment expertise of TAFE NSW.

This exciting telecommunications project, which has an estimated value in the millions, is the first to be delivered under this new strategic alliance between TAFE NSW and Telstra Operations.

The Telstra Operations Technical Career and Qualification Pathway (TCQP) Recognising and Refreshing our Skills is a national Telstra Operations program. A key component of this initiative is the Information Technology and Telecommunications Engineering accreditation program.

This initiative is the result of a collaborative approach involving Telstra Operations and the Electrotechnology, Information and Communications Technology (ICT) and Design Faculty at TAFE NSW – South Western Sydney Institute’s Macquarie Fields campus, and the Lidcombe Telecommunications and Networks section working in partnership.

Telstra’s technical staff will undergo a comprehensive assessment of their current skills and then be provided with opportunities to address any skills gaps. This is a true work-based learning project with much of the learning taking place on-the-job or through a mentoring program, with a small number of workshops being offered if required.

“The signing of this agreement illustrates TAFE NSW’s connection to industry partners and its ability to support innovative enterprises in developing the skills needed now and into the future,” said Michael Coutts-Trotter, Director-General of Education and Training and Managing Director of TAFE NSW. “The TAFE NSW – Telstra partnership also represents a true learning partnership achieved through a collaborative workforce development approach.”

Deputy Director-General TAFE and Community Education, Pam Christie, is confident that TAFE NSW has both the capability and capacity to meet the ever-changing needs of its clients.

“As the partnership matures and TAFE NSW’s understanding of Telstra Operations’ business matures, it is expected that other projects will evolve for the benefit of the Telstra workforce,” said Ms Christie.

The pilot program, ICT10, has been designed to ensure that Telstra technical staff have the knowledge and skills required by this new and challenging environment. Telecommunications Network Engineering and Project Management are key competencies of this project and are required by industry today.

“As a technology leader, our technical staff are our greatest asset and it is our priority to ensure we refresh and build their capabilities as the industry evolves,” said Michael Lawrey, Executive Director Telstra Architecture Online and Media. “The ICT10 pilot will give our people the ability to develop their existing knowledge and technical skills, as well as achieve industry accreditation.”

A highly-experienced team of TAFE NSW trainers/assessors will work with Telstra subject matter experts in Sydney, Brisbane and Melbourne to provide a platform for continuous improvement of the national training package and the telecommunications industry as a whole.

Telstra Operations and Telstra Enterprise and government provide unique and integrated voice, data and mobile services and solutions to around 1,500 enterprise and government customers in Australia, and offer a growing range of differentiated and world-leading products and solutions delivered over the Telstra Next IP™ and Next G™ networks.

For further information contact:
Crystal D’Souza
Corporate Relations and Media Coordinator
DET International and TAFE NSW National Business
NSW Department of Education and Training
Telephone: (02) 8293 6906


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