Customer Services

If you'd like to get growing, simply fill in your details below and one of our team will get in touch to help get you started.

Gain a reputation for great customer service! Teach your team to effectively handle conflict and deliver quality customer service every time.

Customer service is a make-or-break factor for almost any business. Gain a competitive edge and boost customer satisfaction with TAFE NSW's customer service courses.

Our courses are designed to equip attendees with practical skills as well as theoretical knowledge in the areas of effective communication, telephone skills, body language, conflict resolution, and more.

Course attendees will develop their customer service skills and learn how to use this expertise effectively with your clients. With TAFE NSW's world-class teaching resources and staff, your employees will be well equipped to take your customer service to the next level.

Skill your staff up with courses ranging from one day through to formal qualifications - available online, on campus or on location.

Popular courses:

  • Customer Service Skills
    Give your staff the confidence to deliver exceptional customer service in any situation.

Enrol at anytime!

Call now on 1300 045 737

  • "TAFE NSW developed customised training which included Burger Project's customer service requirements, policies, procedures and documentation."
    - Tom Skyes, Chief Executive Officer, Burger Project

Good for business

You need to get on with business. We get that.

We're business-oriented, industry-connected, growth-focussed and ready to help you make a difference in your business.

  • Customised training programs

  • Industry experienced and connected teachers

  • Over 100 years educating and meeting the changing needs of businesses in NSW

  • 4 simple ways to study – on campus, online, on site or customised programs

  • Australia's largest training provider

  • Recognised courses that meet industry standards