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Fee-free Online Business Training.

Supported by City of Newcastle.

City of Newcastle - Fee Free Training - Intro


As part of City of Newcastle’s COVID-19 Community and Economic Resilience Package, TAFE NSW is offering a range of online accredited training programs with the objective of upskilling local businesses. Each course has been specifically designed to provide Newcastle Businesses with vital business skills.

These courses will be conducted online via Connected Delivery. This interactive and engaging environment will allow for Newcastle Businesses and their employees to connect and learn from one another as well as their expert teachers who all have current industry experience.

Fully funded by City of Newcastle, these courses are Fee-Free and will be commencing in September 2020. Places are limited, so register your interest by clicking on the link below or call 131 601 and mention “City of Newcastle Business Training”.


  • Be an Australian or New Zealand Citizen, Australian permanent resident or Australian permanent humanitarian visa holder
  • Be an employee or business owner within the Newcastle LGA
  • Students may undertake more than one training course

City of Newcastle - Fee Free Training - Important

Online Information Sessions

The following information sessions have been scheduled for courses beginning in September:

1. 28 August 2020 10:30am

Further information sessions will be scheduled for courses commencing in early 2021.

City of Newcastle - Fee Free Online Training - Training Snapshot



Location: Connected online delivery

Qualification: Statement of Attainment, nationally accredited training (credits from Digital Marketing for Small Business can be used towards a Certificate IV Marketing and Communication BSB42415, or credits from any of the other four skill sets can be used towards a Certificate IV in Leadership and Management BSB42015).

Cost: Fee-free (fully funded by City of Newcastle)

Duration: 9 consecutive weeks per course (2x 4 hr workshops + 4 hr tutorial + 2 hr study session per unit). To commence September 2020

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City of Newcastle - Fee Free Training - Course Units

Course Units

Our business training courses have been tailored for Newcastle Businesses, with each unit chosen and customised to meet local regional business needs, ensuring learners receive key business skills that are practical, relevant and useful.

21 September 2020 – 20 November 2020

Learn key foundation skills needed to market your business in the digital space. Gain insight into your target market and explore a number of digital marketing strategies including key social media platforms such as Facebook, Instagram and LinkedIn.

  • BSBMKG413 – Promote Products and services
  • BSBMKG420 – Create Digital Media User Experiences
  • BSBMGT407 – Apply Digital Solutions to Work Processes

24 September 2020 – 20 November 2020

Develop skills to improve your business operations and processes. Explore risk management and learn strategies to deal with unpredictable problems.

  • BSBRSK401 – Identify Risk and Apply Risk Management Processes
  • BSBMGT402 – Implement Operational Plan
  • BSBMGT403 – Implement Continuous Improvement

Commencing early 2021 (dates to be confirmed)

Explore fundamental leadership and management skills to develop overall workplace and team effectiveness. Learn how to encourage team cohesion and performance, identify your leadership style, and explore essential theories relating to leadership and successful work teams.

  • BSBLDR401 – Communicate Effectively as a Workplace Leader
  • BSBLDR403 – Lead Team Effectiveness
  • BSBLDR404 – Lead a diverse workplace

Commencing early 2021 (dates to be confirmed)

Develop the skills to lead, build and utilise existing relationships to maximise team outcomes and build business resilience. Learn how to effectively to look after yourself, your team, and your business networks.

  • BSBLDR511 – Develop and Use Emotional Intelligence
  • BSBMGT401 – Show Leadership in the Workplace
  • BSBREL402 – Build Client Relationships and Business Networks

Commencing early 2021 (dates to be confirmed)

Learn how to develop your relationships, increase innovation to evolve your business and create systems and plans to achieve your business goals.

  • BSBLDR402 – Lead Effective Workplace Relationships
  • BSBINN301 – Promote Innovation in a Team Environment
  • BSBMGT403 – Implement Continuous Improvement

City of Newcastle - Fee Free Training - Note

Note: Proposed units may be subject to change.