Small business owners need savvy digital skills to stay ahead of the curve. Speak directly to your customers through social media and direct them to your website. Learn to build simple websites and impress them with outstanding online customer service.
Through a mixture of theory and practical course work, learn to:
Communicate with customers through social media
Provide quality online customer service
Build simple websites with approximately 3 web pages
Use an integrated development environment according to client requirements
Manage personally identifiable information (PII) and workplace information securely
Gain practical experience and develop specialist skills that give you an advantage in the job market.
A nationally accredited Statement of Attainment
A pathway to further study in entrepreneurship
Credit toward a full qualification
A sound understanding of legal and ethical policies regarding privacy and social media use
Experience in building a website and engaging with customers online
Some courses require evidence of previous experience or study before you can enrol
To be prepared for this course, we recommend that you have:
A desire to develop a simple website for your business and engage with your customers
Good literacy and numeracy skills at Year 10 level
Good problem-solving skills to complete the units
Personal computer and access to broadband internet
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
Our graduates go onto roles like: social media coordinator or manager, customer service coordinator, marketing assistant and small business owner.
Take your study further with other courses offered at TAFE NSW:
The Statement of Attainment in Digital Skills for Small Business Skill Set does not have any pre-requisite courses.
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Smarthinking - online access to a tutor
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community
On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.