National code: RTOSS

Statement of Attainment in Emotional Intelligence and Lead Communication in the Workplace

Ask a question

Overview About this course

Become a top tier leader and develop your emotional intelligence to build relations in the workplace and establish and coordinate effective communication protocols. Learn to motivate others and respond to emotional stressors in the workplace.

Outcomes What You'll Gain

Learning Outcomes

Through a mixture of theory and practical course work, learn to:

  • Lead collaborative communication in the workplace

  • Develop and use emotional intelligence

  • Identify ways to adapt communication protocols to suit various contexts

  • Develop and implement team engagement plans

  • Develop self-awareness and self management skills

Course Outcomes

Gain practical experience and develop specialist skills that give you an advantage in the job market.

  • A nationally accredited Statement of Attainment

  • A pathway to further study in leadership management

  • Credit toward a full qualification

  • Specialist skills that will see you succeed in leadership management

Suitability Is This Course Right For You?

Entry requirements

Some courses require evidence of previous experience or study before you can enrol

  • There are no entry requirements for this qualification. You can enrol today.

Entry recommendations

To be prepared for this course, we recommend that you have:

  • Studied at Certificate IV level or higher or have equivalent competency in language and literacy

  • Good organisational skills

  • A workplace environment to apply your learnings

  • Good digital literacy and access to a computer and the internet

TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

Pathways Future Career and Study Options

Career pathways

Our graduates go onto roles like: team leader with the Diploma of Leadership and Management, office manager with the Diploma of Leadership and Management, supervisor with the Diploma of Leadership and Management and Chief Executive Officer (CEO) with the Advanced Diploma of Leadership and Management.

Study pathways

Take your study further with other courses offered at TAFE NSW:

Previous study 0 Courses

Begin here to gain experience and confidence in this study area.

The Statement of Attainment in Emotional Intelligence and Lead Communication in the Workplace does not have any pre-requisite courses.

Further study 3 Courses

Advance your skills to take your career to the next level

Related study 1 Course

Strengthen your expertise and gain specialist skills to expand your employability.

Your experience counts

At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

Units Units taught in this course

Units
  • Develop and use emotional intelligence BSBPEF502

  • Lead communication in the workplace BSBXCM501

TAFE NSW Services Facilities and Support

TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

  • TAFE NSW Disability Support Service

  • TAFE NSW Language, Literacy and Numeracy (LLN) support

  • TAFE NSW Aboriginal Support; Learner support (ABE)

  • TAFE NSW Careers, Counselling and Pathways Service

  • TAFE NSW Libraries

  • Scholarship programs – be supported as you explore your talents and fulfil your potential

  • Smarthinking - online access to a tutor

  • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

  • Student associations – get social with our student community

Delivery Options Find a Location to Enrol

On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.