Support your community, help people during the difficult times in their lives, and develop the complex knowledge needed for a rewarding career in the community services industry. Build your leadership capabilities and prepare for roles in case work and management in this in-demand sector.
This course is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.
Through a mixture of theory and practical course work, learn to:
Develop workplace communication strategies
Manage and lead person-centred approaches
Manage programs in the community services sector
Reflect and lead professional practice
Gain practical experience and develop specialist skills that give you an advantage in the job market.
A nationally accredited qualification at diploma level
A minimum of 100 hours work placement with a suitable industry employer
A strong pathway to continue your study and enhance your career opportunities
This course requires evidence of previous experience or study before you can enrol
This course is offered as a traineeship. Enquire today to check the eligibility requirements.
Depending on where you choose to study, there may be additional campus specific entry requirements for this qualification.
To be prepared for this course, we recommend that you have:
Basic computer skills
The ability to work independently and as a team
Patience and can relate easily to people
A desire to increase your leadership skills
This qualification contains content, concepts and scenarios that may be distressing. Please consider your personal resilience and any potential emotional triggers when participating in this qualification and in any future employment in this field.
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
Our graduates go onto roles like:
Welfare Support Workers provide support, information and advice to clients on emotional, financial, recreational, health, housing and other social welfare matters, and evaluate and coordinate the services of welfare and community service agencies.
Other jobs include: case worker/manager, community services worker, domestic and family violence worker, youth worker, family support worker, family services coordinator and program coordinator.
Take your study further with other courses offered at TAFE NSW:
Begin here to gain experience and confidence in this study area.
Advance your skills to take your career to the next level
Strengthen your expertise and gain specialist skills to expand your employability.
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
Courses are made up of a combination of both core and specialty units. In the Diploma of Community Services qualification, you’ll need to successfully complete 16 units of competency , including 8 core and 8 speciality units.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Smarthinking - online access to a tutor
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community
On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.