Diploma of Community Services (Case Management)

• Write case notes and referrals

• Supervise and manage staff

• Use self-reflective practices to improve your professional development

• Interact with diverse members of the community

• Assess clients' developmental stages

• Provide and review case management strategies

• Communicate effectively, including conflict resolution and negotiation skills

• A nationally accredited qualification at Diploma level

• 100 hours of work placement with a suitable industry employer

• Service planning skills for a diverse range of clients

• Knowledge of different case management fields like disability services, aged care and Indigenous justice

• A strong pathway to continue your studies and enhance your career opportunities

• Basic computer literacy and access to the internet

• The mobility to be able to deliver First Aid, like performing CPR while kneeling

• The ability to work independently and with others

• A sense of professionalism and strong ethical foundation

• A desire to increase your leadership skills

• Language, Literacy and Numeracy (LLN) at a Year 10 high school level

• TAFE NSW may ask you to complete a Language, Literacy and Numeracy (LLN) skills test.

• This skills test helps us to understand your individual study needs, to design an individualised plan that supports your study success and ensures your LLN skills match the demands of the course.

Important information

• This qualification contains content, concepts and scenarios that may be distressing. Please consider your personal resilience and any potential emotional triggers when participating in this qualification and in any future employment in this field.