Add value to your community service role as you pave the way to a promotion. Perfect the person-centred approach with this Statement of Attainment. Develop case management plans in the aged, disability or youth support industries.
Through a mixture of theory and practical course work, learn to:
Use a person-centred approach to understand and assess the co-existing needs of others
Build caring and supportive relationships with people accessing services
Network with multiple services to coordinate support networks and referrals
Support and assist clients in communicating their needs and achieving intended outcomes
Implement the case management process and review casework plans
Respond to complex and challenging situations
Gain practical experience and develop specialist skills that give you an advantage in the job market.
A nationally accredited Statement of Attainment
Credit toward a full qualification
Experience in assessing the needs of simulated clients to achieve intended outcomes
The ability to develop an appropriate client case management plan
Some courses require evidence of previous experience or study before you can enrol
To be prepared for this course, we recommend that you have:
Experience working in the community service industry a desire to support people with complex needs
The ability to collaborate and work well with others
Patience and interpersonal skills
Good organisation and time management skills
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
Our graduates go onto roles like: community services worker, case worker, family support worker, outreach worker and support worker.
As an employee in the community service industry you will often be required to complete a National Police Check, Working with Children Check (WWCC) and National Disability Insurance Scheme Worker Check (NDISWC), as well as the required vaccinations and health screenings.
Take your study further with other courses offered at TAFE NSW:
The Statement of Attainment in Case Management for Community Services Workers does not have any pre-requisite courses.
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Smarthinking - online access to a tutor
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community
On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.