National code: RTOSS

Statement of Attainment in Domestic and Family Violence Frontline Skills

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Overview About this course

The Statement of Attainment in Domestic and Family Violence Frontline Skills will elevate your community service career. Gain the niche skills to work within professional boundaries and respond to crisis situations. Be on the frontline of change

Outcomes What You'll Gain

Learning Outcomes

Through a mixture of theory and practical course work, learn to:

  • Recognise and respond to a crisis

  • Address the safety concerns of others and yourself

  • Empower others to make informed choices

  • Use work practices that are legal, ethical and reflect your duty of care requirements

  • Use interpersonal skills

  • Negotiate strategies for intervention

  • Take appropriate actions to ensure your own well-being and self-care are managed

Course Outcomes

Gain practical experience and develop specialist skills that give you an advantage in the job market.

  • A nationally accredited Statement of Attainment

  • A pathway to further study in community services

  • Credit towards a full qualification

  • The ability to identify and respond to crisis situations in a safe, simulated environment

  • Confidence to empower clients and to refer them to additional services when appropriate

Suitability Is This Course Right For You?

Entry requirements

This course requires evidence of previous experience or study before you can enrol

  • There are no formal prerequisites for this course however, it is recommended that you only enrol if you are currently working in community services or a related industry. You should be prepared to provide documentation that supports this.

Entry recommendations

To be prepared for this course, we recommend that you have:

  • Access to a private study area and to a camera and microphone as this course is delivered as a Connected Class using Microsoft Teams

  • Computer literacy skills

  • LLN at a Certificate IV level

  • Empathy, patience and the drive to empower others

  • The ability to respond well to rapid change

  • Good organisational skills and the ability to multi-task

  • If you need help preparing for study, contact us about your options.

Important information

  • This qualification contains content which may have challenging and confronting material, for example: poverty, bereavement, aggression, abuse and neglect, substance abuse, mental illness. You need to be prepared for this. Firstly, consider if this is the right time for you to be studying or working in this area. Secondly, consider how you will seek support if you find these topics difficult. If you are concerned about this, you can contact our Counselling and Career Development Services to help you make the right course choice by using the link below or by phoning 131 601.

TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

Pathways Future Career and Study Options

Career pathways

Our graduates go onto roles like: community services worker with the Certificate IV in Community Services, refugee support worker with the Certificate IV in Community Services, crisis service worker with the Certificate IV in Community Services, contact officer with the Certificate IV in Community Services

Study pathways

Take your study further with other courses offered at TAFE NSW:

Previous study 0 Courses

Begin here to gain experience and confidence in this study area.

The Statement of Attainment in Domestic and Family Violence Frontline Skills does not have any pre-requisite courses.

Your experience counts

At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

Units Units taught in this course

  • Recognise and respond appropriately to domestic and family violence CHCDFV001

  • Recognise and respond to crisis situations CHCCCS019

TAFE NSW Services Facilities and Support

TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

  • TAFE NSW Disability Support Service

  • TAFE NSW Language, Literacy and Numeracy (LLN) support

  • TAFE NSW Aboriginal Support; Learner support (ABE)

  • TAFE NSW Careers, Counselling and Pathways Service

  • TAFE NSW Libraries

  • Scholarship programs – be supported as you explore your talents and fulfil your potential

  • Smarthinking - online access to a tutor

  • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

  • Student associations – get social with our student community

Delivery Options Find a Location to Enrol

On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.