National code: RTOSS

Statement of Attainment in Recognising and Responding Appropriately to Domestic and Family Violence

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Overview About this course

Add value to your current community service scope of work and gain skills to recognise when family and domestic violence is occurring. Respond appropriately, provide referrals and offer support that empowers people to make informed decisions.

Outcomes What You'll Gain

Learning Outcomes

Through a mixture of theory and practical course work, learn to:

  • Recognise and respond to a crisis

  • Address the safety concerns of others and yourself

  • Empower others to make informed choices

  • Use interpersonal skills

  • Negotiate intervention strategies with clients

  • Complete accurate and comprehensive records, reports and referral information

Course Outcomes

Gain practical experience and develop specialist skills that give you an advantage in the job market.

  • A nationally accredited Statement of Attainment

  • Credit towards a full qualification

  • Confidence to empower clients and to refer them to additional services when appropriate

Suitability Is This Course Right For You?

Entry requirements

This course requires evidence of previous experience or study before you can enrol

  • Learners must have current or recent experience in the community services industry or related fields. You should be prepared to show evidence that supports this such as a letter from your employer or other documentation that demonstrates past employment or other relevant community services activity.

Entry recommendations

To be prepared for this course, we recommend that you have:

  • Access to a private study area and to a camera and microphone as this course is delivered as a Connected Class using Microsoft Teams

  • Computer literacy skills

  • Language, Literacy and Numeracy (LLN) skills at a Year 10 high school level

  • Empathy, patience and the drive to empower others

  • The ability to respond well to rapid change

  • Good organisational skills and the ability to multi-task

TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

Pathways Future Career and Study Options

Career pathways

Our graduates go onto roles like: community services worker with Certificate IV in Community Services, refuge support worker with Certificate IV in Community Services, crisis service worker with Certificate IV in Community Services and contact officer with Certificate IV in Community Services.


The Community Services industry often requires workers to complete a National Police Check and Working with Children Check (WWCC). Some organisations will also require National Disability Insurance Scheme Worker Check (NDISWC), as well as the required vaccinations and health screenings.

Study pathways

Take your study further with other courses offered at TAFE NSW:

Previous study 0 Courses

Begin here to gain experience and confidence in this study area.

The Statement of Attainment in Recognising and Responding Appropriately to Domestic and Family Violence does not have any pre-requisite courses.

Your experience counts

At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

Units Units taught in this course

  • Recognise and respond appropriately to domestic and family violence CHCDFV001

TAFE NSW Services Facilities and Support

TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

  • TAFE NSW Disability Support Service

  • TAFE NSW Language, Literacy and Numeracy (LLN) support

  • TAFE NSW Aboriginal Support; Learner support (ABE)

  • TAFE NSW Careers, Counselling and Pathways Service

  • TAFE NSW Libraries

  • Scholarship programs – be supported as you explore your talents and fulfil your potential

  • Smarthinking - online access to a tutor

  • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

  • Student associations – get social with our student community

Delivery Options Find a Location to Enrol

On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.