National code: SIT60316

Advanced Diploma of Hospitality Management

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Overview About this course

Advance your management career and learn a variety of skills that will benefit you in the hospitality industry and beyond. You’ll be challenged to think on your feet and find innovative business solutions to enhance customer experiences, all while leading and managing a team.

This course is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.

Outcomes What You'll Gain

Learning Outcomes

Through a mixture of theory and practical course work, learn to:

  • Manage finances, assets and budgets

  • Recruit, select and induct staff

  • Monitor staff performance and work operations

  • Conflict resolution techniques

  • Develop and manage quality customer service practices

  • Research and comply with regulatory requirements

  • Create budgets and manage finances

  • Develop and implement operational plans

Course Outcomes

Gain practical experience and develop specialist skills that give you an advantage in the job market.

  • Real-world experience with 36 mandatory shifts (work placement) in the hospitality industry

  • Confidence in your leadership approach

  • Strong study pathways to degree-level study

Suitability Is This Course Right For You?

Entry requirements

Some courses require evidence of previous experience or study before you can enrol

  • There are no entry requirements for this qualification. You can enrol today.

Entry recommendations

To be prepared for this course, we recommend that you have:

  • Strong written and verbal communication

  • An interest in moving into leadership and management roles

  • A lifestyle that works with shift work

TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

Pathways Future Career and Study Options

Career pathways

Our graduates go onto roles like: Area manager or operations manager, Café owner or manager, Club secretary or manager, Executive chef, Executive housekeeper, Executive sous chef, Food and beverage manager, Head chef, Hotel owner or manager and Rooms division manager

Licensing

This qualification includes electives with licensing requirements that are regulated by Liquor and Gaming NSW: Provide responsible service of alcohol (RSA) and Provide responsible gambling services (RCG) If you undertake these electives, you will be issued with an interim RSA or RCG certificate. The interim certificate licenses you to work in the industry immediately and is only valid for a short period while you apply for your permanent competency card through Service NSW. It's important to note that you while you can undertake these units to become job ready, you will not be able to serve or sell alcohol or providing gaming services until you are 18 years old.

Study pathways

Take your study further with other courses offered at TAFE NSW:

Previous study 4 Courses

Begin here to gain experience and confidence in this study area.

Further study 0 Courses

Advance your skills to take your career to the next level

The Advanced Diploma of Hospitality Management does not have any post-graduate courses.

Related study 0 Courses

Strengthen your expertise and gain specialist skills to expand your employability.

The Advanced Diploma of Hospitality Management does not have any related courses.

Your experience counts

At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

Units Units taught in this course

Courses are made up of a combination of both core and specialty units. In the Advanced Diploma of Hospitality Management qualification, you’ll need to successfully complete 33 Units of competency, including 16 core and 17 speciality units.

Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

  • Manage physical assets SITXFIN005

  • Establish and maintain a work health and safety system SITXWHS004

  • Develop and implement marketing strategies SITXMPR007

  • Develop and manage quality customer service practices SITXCCS008

  • ... 4

TAFE NSW Services Facilities and Support

TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

  • TAFE NSW Disability Support Service

  • TAFE NSW Language, Literacy and Numeracy (LLN) support

  • TAFE NSW Aboriginal Support; Learner support (ABE)

  • TAFE NSW Careers, Counselling and Pathways Service

  • TAFE NSW Libraries

  • Scholarship programs – be supported as you explore your talents and fulfil your potential

  • Smarthinking - online access to a tutor

  • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

  • Student associations – get social with our student community

Delivery Options Find a Location to Enrol

On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.