Overview About this course
Advance your management career and learn a variety of skills that will benefit you in the hospitality industry and beyond. You’ll be challenged to think on your feet and find innovative business solutions to enhance customer experiences, all while leading and managing a team.
This course is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.
Outcomes What you'll gain
Learning outcomes
Through a mixture of theory and practical course work, learn to:
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Manage finances, assets and budgets
Recruit, select and induct staff
Monitor staff performance and work operations
Conflict resolution techniques
Develop and manage quality customer service practices
Research and comply with regulatory requirements
Create budgets and manage finances
Develop and implement operational plans
Course outcomes
Gain practical experience and develop specialist skills that give you an advantage in the job market.
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Real-world experience with 36 mandatory shifts (work placement) in the hospitality industry
Confidence in your leadership approach
Strong study pathways to degree-level study
Suitability Is this course right for you?
Entry requirements
Some courses require evidence of previous experience or study before you can enrol
- There are no entry requirements for this qualification. You can enrol today.
Entry recommendations
To be prepared for this course, we recommend that you have:
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Strong written and verbal communication
An interest in moving into leadership and management roles
A lifestyle that works with shift work
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
Pathways Future career and study options
Career pathways
Our graduates go onto roles like: Area manager or operations manager Café owner or manager Club secretary or manager Executive chef Executive housekeeper Executive sous chef Food and beverage manager Head chef Hotel owner or manager Rooms division manager
Licensing
This qualification includes electives with licensing requirements that are regulated by Liquor and Gaming NSW: Provide responsible service of alcohol (RSA) and Provide responsible gambling services (RCG) If you undertake these electives, you will be issued with an interim RSA or RCG certificate. The interim certificate licenses you to work in the industry immediately and is only valid for a short period while you apply for your permanent competency card through Service NSW. It's important to note that you while you can undertake these units to become job ready, you will not be able to serve or sell alcohol or providing gaming services until you are 18 years old.
Study pathways
Take your study further with other courses offered at TAFE NSW:
Previous study 4 Courses
Begin here to gain experience and confidence in this study area.
Further study 0 Courses
Advance your skills to take your career to the next level
The Advanced Diploma of Hospitality Management does not have any post-graduate courses.
Related study 0 Courses
Strengthen your expertise and gain specialist skills to expand your employability.
The Advanced Diploma of Hospitality Management does not have any related courses.
Your experience counts
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
Units Units taught in this course
Courses are made up of a combination of both core and specialty units. In the Advanced Diploma of Hospitality Management qualification, you’ll need to successfully complete 33 Units of competency, including 16 core and 17 speciality units.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
Monitor work operations SITXMGT001
Prepare and monitor budgets SITXFIN004
Manage finances BSBFIM601
Manage operational plan BSBMGT517
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TAFE NSW services Facilities and support
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
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TAFE NSW Disability Support Service
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TAFE NSW Language, Literacy and Numeracy (LLN) support
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TAFE NSW Aboriginal Support; Learner support (ABE)
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TAFE NSW Careers, Counselling and Pathways Service
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TAFE NSW Libraries
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Scholarship programs – be supported as you explore your talents and fulfil your potential
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Smarthinking - online access to a tutor
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LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
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Student associations – get social with our student community
Delivery options Find a location to enrol
On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.