Advance your management career and learn a variety of skills that will benefit you in the hospitality industry and beyond. You’ll be challenged to think on your feet and find innovative business solutions to enhance customer experiences, all while leading and managing a team.
This course is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.
Through a mixture of theory and practical course work, learn to:
Manage finances, assets and budgets
Recruit, select and induct staff
Monitor staff performance and work operations
Conflict resolution techniques
Develop and manage quality customer service practices
Research and comply with regulatory requirements
Create budgets and manage finances
Develop and implement operational plans
Gain practical experience and develop specialist skills that give you an advantage in the job market.
Real-world experience with 36 mandatory shifts (work placement) in the hospitality industry
Confidence in your leadership approach
Strong study pathways to degree-level study
Some courses require evidence of previous experience or study before you can enrol
To be prepared for this course, we recommend that you have:
Strong written and verbal communication
An interest in moving into leadership and management roles
A lifestyle that works with shift work
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
Our graduates go onto roles like: Area manager or operations manager Café owner or manager Club secretary or manager Executive chef Executive housekeeper Executive sous chef Food and beverage manager Head chef Hotel owner or manager Rooms division manager
This qualification includes electives with licensing requirements that are regulated by Liquor and Gaming NSW: Provide responsible service of alcohol (RSA) and Provide responsible gambling services (RCG) If you undertake these electives, you will be issued with an interim RSA or RCG certificate. The interim certificate licenses you to work in the industry immediately and is only valid for a short period while you apply for your permanent competency card through Service NSW. It's important to note that you while you can undertake these units to become job ready, you will not be able to serve or sell alcohol or providing gaming services until you are 18 years old.
Take your study further with other courses offered at TAFE NSW:
Begin here to gain experience and confidence in this study area.
Advance your skills to take your career to the next level
The Advanced Diploma of Hospitality Management does not have any post-graduate courses.
Strengthen your expertise and gain specialist skills to expand your employability.
The Advanced Diploma of Hospitality Management does not have any related courses.
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
Courses are made up of a combination of both core and specialty units. In the Advanced Diploma of Hospitality Management qualification, you’ll need to successfully complete 33 Units of competency, including 16 core and 17 speciality units.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Smarthinking - online access to a tutor
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community
On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.