Use your hospitality knowledge and experience to upskill to supervisory or management roles in the hospitality industry. This course combine practical skills with contextualised business knowledge so you can thrive in a global, fast-paced industry.
This course is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.
Through a mixture of theory and practical course work, learn to:
Lead hospitality services in real and simulated environments
Manage and deliver operational plans
Enhance customer service experiences
Prepare and manage budgets
Manage difficult situations and conflict
Gain practical experience and develop specialist skills that give you an advantage in the job market.
Real-world experience through completing 36 service periods (shifts or work placement) in the hospitality industry
Confidence in your leadership approach
Strong pathways to continue your studies and enhance your career opportunities
Some courses require evidence of previous experience or study before you can enrol
To be prepared for this course, we recommend that you have:
Comfortable working shifts during busy periods with long hours
The ability to communicate effectively
An interest in moving into leadership and management roles
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
Our graduates go onto roles like: Banquet or function manager, Bar manager, Café manager, Chef de cuisine, Chef patissier, Club manager, Executive housekeeper, Front office manager, Gaming manager, Kitchen manager, Motel manager, Restaurant manager and Sous chef
This qualification includes electives with licensing requirements that are regulated by Liquor and Gaming NSW: Provide responsible service of alcohol (RSA) and Provide responsible gambling services (RCG) If you undertake these electives, you will be issued with an interim RSA or RCG certificate. The interim certificate licenses you to work in the industry immediately and is only valid for a short period while you apply for your permanent competency card through Service NSW. It's important to note that you while you can undertake these units to become job ready, you will not be able to serve or sell alcohol or providing gaming services until you are 18 years old.
Take your study further with other courses offered at TAFE NSW:
The Diploma of Hospitality Management does not have any related courses.
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
Courses are made up of a combination of both core and specialty units. In the Diploma of Hospitality Management qualification, you’ll need to successfully complete 28 Units of competency, including 13 core and 15 speciality units.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Smarthinking - online access to a tutor
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community
On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.