Gain the qualifications you need to work across the hospitality industry. Acquire the skills to responsibly sell and serve both food and alcohol, as a waiter or bar staff member. Also learn what’s required to provide responsible gambling services.
This course is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.
Through a mixture of theory and practical course work, learn to:
Sell, supply and serve alcohol responsibly
Promote responsible gambling practices
Provide information and assistance to customers about problem gambling
Follow hygiene procedures and identify food hazards
Gain practical experience and develop specialist skills that give you an advantage in the job market.
A nationally recognised Statement of Attainment qualification
Responsible Service of Alcohol (RSA) and Responsible Conduct of Gambling (RCG) interim certificates
Strong pathways to continue your studies and enhance your career opportunities
Some courses require evidence of previous experience or study before you can enrol
To be prepared for this course, we recommend that you have:
A valid driver’s licence or proof of age card to demonstrate that you are over 17 years of age
English language skills at a Year 10 or equivalent level
Aptitude for working as part of a team
The ability to work with people in difficult situations and circumstances
Motivation to provide great customer service
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
Our graduates go onto roles like: gaming machine attendant, bartender, food and beverage attendant and events host.
This course includes electives with licensing requirements that are regulated by Liquor and Gaming NSW. RSA (Responsible Service of Alcohol) and RCG (Responsible Conduct of Gaming) are required for workers in licensed venues in NSW. It's important to note that while you can undertake these units to become job-ready you must be 18 years of age to serve alcohol and work in a gaming venue, and to obtain your competency cards. Recognition of NSW RSA and RCG competency in other jurisdictions Legislative requirements differ across borders. Check with the relevant state or territory authority to see if your NSW RSA and RCG competency is recognised. Visit NSW Fair Trading or your state licensing body.
Take your study further with other courses offered at TAFE NSW:
Begin here to gain experience and confidence in this study area.
The Statement of Attainment in Hospitality Skills does not have any pre-requisite courses.
Advance your skills to take your career to the next level
Strengthen your expertise and gain specialist skills to expand your employability.
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Smarthinking - online access to a tutor
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community
On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.