National code: SIT40116

Certificate IV in Travel and Tourism

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Overview About this course

Embark on a global career when you join the exciting and dynamic world of travel and tourism. Learn from seasoned travel professionals about how to create life-changing experiences for your clients in this exciting industry.

This course is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.

Outcomes What You'll Gain

Learning Outcomes

Through a mixture of theory and practical course work, learn to:

  • Build customer relationships

  • Operate tours

  • Construct airfares

  • Interpret product information

  • Market travel and tourism destinations

Course Outcomes

Gain practical experience and develop specialist skills that give you an advantage in the job market.

  • A simulated work environment with access to an online program called The Travel Curators for scenario-based learning

  • Handling customer enquiries

  • Managing and creating quotes and itineraries

  • Airfares and processing

  • National recognition as a qualified travel consultant

  • Strong foundation for an exciting pathway to higher level qualifications

Suitability Is This Course Right For You?

Entry requirements

Some courses require evidence of previous experience or study before you can enrol

  • There are no entry requirements for this qualification. You can enrol today.

  • This course is offered as a traineeship. Enquire today to check the eligibility requirements.

Entry recommendations

To be prepared for this course, we recommend that you have:

  • Completed the Certificate III in Travel or relevant industry experience

  • A sense of curiosity and adventure

  • The ability to collaborate effectively

  • Passion to deliver great customer service

TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

Pathways Future Career and Study Options

Career pathways

Our graduates go onto roles like: Tourism marketing co-ordinator, Call centre team leader, Tourism marketing and product co-ordinator, Senior retail consultant (tourism) and Reservations sales

Study pathways

Take your study further with other courses offered at TAFE NSW:

Previous study 2 Courses

Begin here to gain experience and confidence in this study area.

Further study 1 Course

Advance your skills to take your career to the next level

Related study 0 Courses

Strengthen your expertise and gain specialist skills to expand your employability.

The Certificate IV in Travel and Tourism does not have any related courses.

Your experience counts

At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

Units Units taught in this course

Courses are made up of a combination of both core and specialty units. In the Certificate IV in Travel and Tourism qualification, you’ll need to successfully complete 19 Units of competency, including 7 core and 12 speciality units.

Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

  • Source and use information on the tourism and travel industry SITTIND001

  • Interpret financial information SITXFIN002

  • Implement and monitor work health and safety practices SITXWHS003

  • Manage conflict SITXCOM005

TAFE NSW Services Facilities and Support

TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

  • TAFE NSW Disability Support Service

  • TAFE NSW Language, Literacy and Numeracy (LLN) support

  • TAFE NSW Aboriginal Support; Learner support (ABE)

  • TAFE NSW Careers, Counselling and Pathways Service

  • TAFE NSW Libraries

  • Scholarship programs – be supported as you explore your talents and fulfil your potential

  • Smarthinking - online access to a tutor

  • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

  • Student associations – get social with our student community

Delivery Options Find a Location to Enrol

On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.