National code: SIT50116

Diploma of Travel and Tourism Management

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Overview About this course

Take your passion for adventure and pair it with the professional skills you need to become a travel agency manager or tour operations manager. Learn to manage projects, finances and teams in the exciting and dynamic tourism industry.

This course is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.

Outcomes What You'll Gain

Learning Outcomes

Through a mixture of theory and practical course work, learn to:

  • Lead and manage a team

  • Coordinate tourism duties and promotional activities

  • Manage competing priorities, finances and risk

  • Produce marketing strategies

  • Analyse tourism data

Course Outcomes

Gain practical experience and develop specialist skills that give you an advantage in the job market.

  • Confidence to create travel itineraries and bookings for your clients

  • In-depth knowledge of Australian and international destinations and their unique selling points

  • Strong pathways to continue your studies and enhance your career opportunities

Suitability Is This Course Right For You?

Entry requirements

Some courses require evidence of previous experience or study before you can enrol

  • There are no entry requirements for this qualification. You can enrol today.

Entry recommendations

To be prepared for this course, we recommend that you have:

  • A passion for the travel industry

  • The ability to communicate and work well with others

  • Attention to detail

  • An aptitude for management and leadership

  • A Certificate III in Travel (not required but recommended)

TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

Pathways Future Career and Study Options

Career pathways

Our graduates go onto roles like: Inbound groups manager, Inbound sales manager, Incentives manager, Tour operations manager, Marketing manager, Product development manager, Reservations manager, Travel agency manager and Sales manager

Study pathways

Take your study further with other courses offered at TAFE NSW:

Previous study 3 Courses

Begin here to gain experience and confidence in this study area.

Further study 1 Course

Advance your skills to take your career to the next level

Related study 4 Courses

Strengthen your expertise and gain specialist skills to expand your employability.

Your experience counts

At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

Units Units taught in this course

Courses are made up of a combination of both core and specialty units. In the Diploma of Travel and Tourism Management qualification, you’ll need to successfully complete 23 Units of competency, including 12 core and 11 speciality units.

Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

  • Source and use information on the tourism and travel industry SITTIND001

  • Interpret financial information SITXFIN002

  • Develop and manage quality customer service practices SITXCCS008

  • Implement and monitor work health and safety practices SITXWHS003

TAFE NSW Services Facilities and Support

TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

  • TAFE NSW Disability Support Service

  • TAFE NSW Language, Literacy and Numeracy (LLN) support

  • TAFE NSW Aboriginal Support; Learner support (ABE)

  • TAFE NSW Careers, Counselling and Pathways Service

  • TAFE NSW Libraries

  • Scholarship programs – be supported as you explore your talents and fulfil your potential

  • Smarthinking - online access to a tutor

  • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

  • Student associations – get social with our student community

Delivery Options Find a Location to Enrol

On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.