Statement of Attainment in Responsible Conduct of Gambling

The Responsible Conduct of Gambling course focuses on harm minimisation requirements, detection of problem gambling, the proper communication with and management of patrons using gaming machines, and ensuring that minors (people under 18 years of age) are not permitted to use the gaming machines. Gaming machines are only allowed in two types of licensed venues: registered clubs and full hotels. If you are working (or planning to work) in a venue that is licensed to keep and operate gaming machines, then you will need RCG certification to carry out any of the following roles:

Licensee (of a full hotel)
Secretary (of a registered club)
Staff whose duty includes any activity involving gaming machines on the premises. This may include but is not limited to staff who patrol or serve in the gaming machine area, or staff who are involved in paying out winnings to patrons.

The NSW Liquor and Gaming Machine laws require licensees and staff with gaming machine duties to complete approved training in the Responsible Conduct of Gambling (RCG).