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Course Info

Certificate II in Business

National Course Code: BSB20115

Overview

The nationally accredited Certificate II in Business will improve your employment options and prepare you for further study. Start here to develop your business administration skills and land a rewarding job as an administration assistant in the industry of your choice.

This is a fully government-subsidised JobTrainer course. Eligibility criteria applies.

LEARN NEW SKILLS

Through theory and practical course work, you will learn:

  • Basic computer skills
  • Basic typing skills
  • Office administration and support
  • How to work in a business environment
  • Sustainable work practices
  • How to work in teams and on your own
  • Workplace health and safety principles

DEVELOP YOUR TALENT

Develop other personal qualities:

  • Confidence dealing with people in a business environment
  • Learn self-motivation
  • Advance your written and verbal skills
  • Become an expert at managing priorities

ACHIEVE YOUR GOALS

Success in this course will provide you with:

  • A nationally recognised qualification at Certificate II level
  • Skills that can be used in any industry

Career outcomes and job roles:

  • Administration assistant

GROW YOUR CAREER

Continue your study journey with:

  • Certificate III in Business Administration
  • Certificate III in Business Administration (Medical)
  • Certificate III in Business Administration (Education)
  • Certificate III in Business Administration (Legal)
  • Certificate III in Business
  • Certificate IV in Business Administration
  • Certificate IV in Business

INDUSTRY DEMAND

In November 2018, there were over 1.78 million clerical and administrative workers nationally, an increase of 6.9% over the past five years, with general clerk the second highest employing occupation nationally, with 281,800 workers.

Administrative professionals with technical skills to use organisational systems are in greatest demand, and have opportunities to move up to high-paying administrative roles.

This course is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.

Locations

This course is currently available at 61 campus locations across NSW and online. Enquire now for other locations.

Course details

People who are successful in this course have:

  • A desire to work in an administrative support role in an office environment
  • An interest in working with people
  • Enthusiasm and initiative

All assessments in this course are open book, meaning there are no exams.
Each unit has a written knowledge based assessment and one or two practical application assessments. Practical application assessments are often based in the online Virtual Enterprise space that gives you an experience similar to working in a business.

This course, the Certificate II in Business is right for you, if you want to:

  • Develop basic computer skills, communication style and experience working with documents
  • Refresh or develop your skills to reenter the workforce after a break
  • Prepare for your first job in an office environment

The Certificate III is a better fit if you feel confident in using computers to complete basic word documents and spreadsheets and have basic communication skills from life experience.

Depending on your campus location and local partnerships with TAFE NSW, you may have the opportunity to participate in behind-the-scenes excursions.

Youll gain hands-on experience in:

  • Touch typing and keyboard skills
  • Using different software packages including the Microsoft Office suite
  • Working with other people in a business environment
  • Using real workplace documents and scenarios

TAFE NSW is known for delivering theory along with practical, hands-on learning. You will work on real world projects, such as developing documentation based on requests from your supervisor within the Virtual Enterprise platform.

TAFE NSW offers you a range of online and on campus study environments - industry specific computer rooms, simulated workplaces, study areas, presentation areas and general student facilities - to enhance your learning and employability. Some campuses offer you a simulated office environment platform called Virtual Enterprise.

In November 2018, there were over 1.78 million clerical and administrative workers nationally, an increase of 6.9% over the past five years, with general clerk the second highest employing occupation nationally, with 281,800 workers.
Administrative professionals with technical skills to utilise organisational systems are in greatest demand, and have opportunities to move up to high-paying administrative roles.

This course will train you up with skills you can use across a range of areas, including:

  • Technology
  • Communication and collaboration
  • Customer service

The skills and experience you gain through this course provide a solid foundation to work in an office environment. Your skills will grow with you through further study, work and life experience.

  • Nationally Recognised Training
  • Traineeship Allowed
  • Blended, Full Time, Part Time Day, Part Time Evening
  • Study Online
  • Fully government-subsidised
  • JobTrainer

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TAFE Digital: Online

  • Fee Free if Eligible for JobTrainer
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  • Duration: 1 Year

TAFE Digital (Traineeship): Online

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  • Start Date: 01 Jan 2021
  • Duration: 1 Year

Albury: Part Time Day

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  • Duration: 36 Weeks

Armidale: Blended

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Bathurst: Blended

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Bathurst: Full Time

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Baulkham Hills: Full Time

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Belmont: Full Time

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  • Duration: 18 Weeks

Belmont: PT Evening

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Bourke Connected Learning Centre: Blended

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Brewarrina: Blended

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Broken Hill: Part Time Day

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Coffs Harbour: Full Time

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Condobolin: Blended

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Coonabarabran Connected Learning Centre: Blended

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Coonabarabran Connected Learning Centre: Part Time Day

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Coonamble: Blended

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Coonamble: Blended

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Coonamble: Part Time Day

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Cootamundra: Part Time Day

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Corowa Connected Learning Centre: Part Time Day

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Cowra: Blended

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Cowra: Full Time

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  • Start Date: 15 Feb 2021
  • Duration: 17 Weeks

Deniliquin Connected Learning Centre: Part Time Day

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Dubbo, Myall Street: Blended

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  • Duration: 36 Weeks

Dunedoo: Blended

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Finley: Part Time Day

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Forbes: Blended

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Gilgandra: Blended

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Glen Innes Connected Learning Centre: Blended

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Grafton: Full Time

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  • Start Date: 01 Mar 2021
  • Duration: 18 Weeks

Grenfell Connected Learning Centre: Blended

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  • Duration: 36 Weeks

Griffith: Part Time Day

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  • Duration: 36 Weeks

Gunnedah: Blended

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Gunnedah: Part Time Day

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Inverell: Blended

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Kingscliff: Full Time

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Lake Cargelligo: Blended

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Leeton: Part Time Day

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Lightning Ridge: Blended

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Lightning Ridge: Blended

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Lightning Ridge: Part Time Day

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Lithgow: Full Time

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  • Start Date: 15 Feb 2021
  • Duration: 17 Weeks

Maclean: Full Time

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  • Start Date: 21 Apr 2021
  • Duration: 18 Weeks

Moree: Blended

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  • Duration: 36 Weeks

Moruya: Part Time Day

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  • Start Date: 15 Feb 2021
  • Duration: 36 Weeks

Moss Vale: Full Time

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Mudgee: Blended

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Narrabri: Blended

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Narrandera: Part Time Day

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Nepean, Kingswood: Full Time

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Newcastle: Full Time

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  • Duration: 18 Weeks

Nowra: Part Time Day

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  • Start Date: 15 Feb 2021
  • Duration: 36 Weeks

Nyngan: Blended

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Orange, March Street: Blended

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Orange, March Street: Full Time

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  • Start Date: 15 Feb 2021
  • Duration: 17 Weeks

Parkes: Blended

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Parkes: Full Time

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  • Duration: 17 Weeks

Quirindi Connected Learning Centre: Blended

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Quirindi Connected Learning Centre: Blended

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Tamworth: Blended

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Tamworth: Blended

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Temora: Part Time Day

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Tenterfield Connected Learning Centre: Blended

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Ultimo: Full Time

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Walgett: Blended

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Walgett: Blended

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Walgett: Part Time Day

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Warren: Blended

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Wauchope: Full Time

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West Wyalong: Part Time Day

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Wollongong: Full Time

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Young: PT Evening

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