Course Info

TAFE NSW
Courses
Certificate III in Business Administration (Medical)

Certificate III in Business Administration (Medical)

National Course Code: BSB31115

Find a location to enrol

Overview

Complete the nationally accredited Certificate III in Business Administration (Medical) to specialise your administration career as a medical Receptionist, clinic administrator, nursing administrator, medical records officer. Work in medical and allied health practices, private surgeries and hospitals.

LEARN NEW SKILLS

Through theory and practical course work, you will build skills in:

Working in a medical environment
A medical software program called Pracsoft
Managing competing priorities
Creating spreadsheets and managing documents
Touch typing and keyboard skills
Supporting a team in an office environment

DEVELOP YOUR TALENT

Develop the personal qualities that will help you get ahead in this field:

Build your confidence in engaging with colleagues and patients
Switch on your drive and self-motivation
Work collaboratively and independently
Develop your written and verbal communication style

ACHIEVE YOUR GOALS

Completing this course will provide you with:

A nationally recognised qualification at Certificate III level
Skills that can be used in any industry
A strong foundation to continue your studies

Career opportunities:

Medical Receptionist
Clinic administrator
Nursing administrator
Medical Records Officer

GROW YOUR CAREER

Take your studies further with:

Certificate IV in Business Administration
Diploma of Business Administration
Certificate IV in Business
Diploma of Business
Diploma of Practice Management
Bachelor of Business with TAFE NSW Degrees

INDUSTRY DEMAND

Administrative assistants and support workers are employed in practically every industry, including schools, hospitals, government agencies, legal offices, digital and media agencies and more. This is a career choice with endless opportunities for employment and professional growth.

This course is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.

Locations

This course is currently available at 47 campus locations across NSW. Enquire now for other locations.

Course details

Character Traits

People who are successful in this industry have:

An desire to provide administrative support in a medical environment
Attention to detail and computer skills
Ability to relate to a wide range of people
Communication and interpersonal skills
A customer service focus

Assessments

Assessments give you the opportunity to demonstrate what you've learned so far and identify what knowledge or skills need further development. In this course you will undertake:

All assessments in this course are open book (no exams)
Each unit has a written knowledge based and practical application assessments which are often based in the online Virtual Enterprise that gives you an experience similar to working in a medical business

Compare course levels

The Certificate II in Business is a better fit for you if you need to strengthen your communication or computer skills.

The Certificate III in Business is great if you wish build your skills in desktop publishing software and spreadsheets while developing your customer service skills and applying these to work situations.

The Certificate IV level course builds on your skills from the Certificate III in Business by learning to take on more responsibility in your job, make more independent decisions and demonstrate autonomy working in a business services environment.

The Diploma in Business will allow you to develop leadership skills. You will learn to apply your teamwork skills in a more senior business administration role. You could also go on to study business administration or leadership and management at higher levels.

Excursions

Depending on your campus location and local partnerships with TAFE NSW, you may have the opportunity to participate in excursions that take you behind the scenes in the medical clinic or practice industry.

Hands-on skills

You will gain hands-on experience in:

Touch typing and other keyboard skills
Using one of the most common medical software programs called Pracsoft by MedicalDirector
Working with other people in a business environment
Using real workplace documents and scenarios
Medical administration skills

Campus facilities

You will have access to industry specific computer rooms, studios, study areas, presentation areas and general student facilities available at most TAFE NSW campuses.

You will also learn in a virtual enterprise environment simulated environments to provide you with authentic workplace experiences.

Course of the future

This course will train you with skills you can use across a range of areas including:

Technology
Communication and collaboration
Customer service

The skills and experience you gain through this course provide a solid foundation to launch your career. Your skills will grow with you through further study, work and life experience.