National code: FNS41820

Certificate IV in Financial Services

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Overview About this course

If you're passionate about saving, investing or educating others on reaching financial goals, this could be the course for you. Learn about banking and financial services products along with dispute resolution, debt recovery and the importance of ethics.

Outcomes What you'll gain

Learning outcomes

Through a mixture of theory and practical course work, learn to:

  • Establish client relationships

  • Negotiate and resolve disputes with clients and customers

  • Produce workplace spreadsheets and documents for the finance sector

  • Assess and address customer needs

  • Develop and apply risk management strategies

  • Determine appropriate solutions for clients and customers

Course outcomes

Gain practical experience and develop specialist skills that give you an advantage in the job market.

  • A nationally accredited Statement of Attainment

  • Credit towards a full qualification

  • Specialist skills to cultivate client relationships and resolve minor disputes

  • The ability to develop complex spreadsheets and professional business documents

  • Understanding of banking and financial services products

  • Experience in debt recovery and ethics

Suitability Is this course right for you?

Entry requirements

Some courses require evidence of previous experience or study before you can enrol

  • There are no entry requirements for this qualification. You can enrol today.

  • This course is offered as a traineeship. Enquire today to check the eligibility requirements.

Entry recommendations

To be prepared for this course, we recommend that you have:

  • An interest in numbers, finance and investing

  • A desire to develop general financial services skills

  • Attention to detail

  • An interest in working with customers and clients

  • Good written and verbal communication

TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

Pathways Future career and study options

Career pathways

Our graduates go onto roles like:

Financial and Insurance Clerks

Financial and Insurance Clerks receive deposits and pay out money in financial institutions, process credit, loan and insurance applications, maintain records of securities transactions and registrations, offer odds and accept bets, and compile data and undertake statistical and actuarial computations.

  • Full-time share Full-time workers usually work 35 hours or more a week (in all their jobs combined).

    79%

  • Employment size Employment size is the number of workers who do this as their main job.

    47,800 workers

  • Average age This is the average age of all workers in this job.

    39 years

  • Weekly pay Median earnings are shown for full-time, non-managerial employees paid at the adult rate, before tax or any amounts that are salary sacrificed. These figures are a guide to earnings only and should not be used to determine a wage rate.

    $1,570

  • Average full-time The average full-time hours that people in this role work each week.

    42 hours

  • Skill level rating Skill level ratings are based on the range and complexity of job roles. In general, the higher the skill level, the more formal education and training, previous experience or on-the-job training needed to be good at the job.

    Lower to medium

  • Gender share

    64% female

  • Future growth The Department of Employment, Skills, Small and Family Business estimates the likely change in number of workers in this role, or industry, over the next 5 years. Future growth is the likely percentage change compared to all other job roles.

    Stable

Other jobs include: credit officer , banking consultant, assistant financial broker, financial customer services officer and finance administrator.

Licensing

This course meets the requirements of RG146 accreditation with the Australian Securities and Investments Commission (ASIC). It's one of the minimum requirements needed for individuals promoting financial products. Visit the ASIC website to find out more about RG146 (Tier 2) compliance.

Study pathways

Take your study further with other courses offered at TAFE NSW:

Previous study 2 Courses

Begin here to gain experience and confidence in this study area.

Further study 4 Courses

Advance your skills to take your career to the next level

Related study 0 Courses

Strengthen your expertise and gain specialist skills to expand your employability.

The Certificate IV in Financial Services does not have any related courses.

Your experience counts

At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

Units Units taught in this course

Courses are made up of a combination of both core and specialty units. In the Certificate IV in Financial Services qualification, you’ll need to successfully complete 13 units of competency, including 1 core and 12 speciality units.

Please note, not all specialty units are offered at every TAFE NSW location. It is highly recommended that you check with your preferred campus for information about the specialty units offered at that location.

Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

  • Conduct work according to professional practices in the financial services industry FNSINC411

TAFE NSW services Facilities and support

TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

  • TAFE NSW Disability Support Service

  • TAFE NSW Language, Literacy and Numeracy (LLN) support

  • TAFE NSW Aboriginal Support; Learner support (ABE)

  • TAFE NSW Careers, Counselling and Pathways Service

  • TAFE NSW Libraries

  • Scholarship programs – be supported as you explore your talents and fulfil your potential

  • Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home

  • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

  • Student associations – get social with our student community

Study options Find a location to enrol

Choose from the below study options and locations to discover what works with your lifestyle. Heart your favourites and compare courses.