Certificate IV in Health Administration

The nationally recognised Certificate IV in Health Administration progresses your healthcare journey and helps you move into health administration, practice management and supervisory health roles. Marry your experience with newfound skills to drive the smooth running of a healthcare facility.

LEARN NEW SKILLS

Through a mix of theory and practical course work, learn to:

• Use administrative systems and workplace technology
• Order stock and resources
• Enter and move patient appointments
• Oversee junior reception staff
• Manage patient feedback and complaints

DEVELOP YOUR TALENT

Develop the attributes to help you get ahead:

• Confidence liaising with doctors and a range of healthcare staff
• Quick thinking problem-solving skills
• The ability to make appropriate, high-value decisions for your practice
• Impeccable attention to detail
• Negotiation skills to manage client complaints and challenging patients
• The ability to work in a large team and alone
• A commitment to compliance, regulation and healthcare standards

ACHIEVE YOUR GOALS

Completing this course provides you with:

• A nationally recognised qualification at Certificate IV level
• A strong pathway to continue your study and gain the skills and knowledge to start your own business

Career opportunities:

• Ward clerk
• Admissions clerk
• Practice manager
• Team leader in a healthcare facility
• Executive assistant to a manager

GROW YOUR CAREER

Take your career further with the:

• Diploma of Practice Management