Course Info

Certificate IV in Optical Dispensing

National Course Code: HLT47815


The nationally recognised Certificate IV in Optical Dispensing will see you training with industry professionals using the latest in optical technology. Learn skills to work as part of an eye care team, find the right eyewear solutions for your customers and support your optometrist and ophthalmologist colleagues.


Through a mix of theory and practical coursework, learn to:

  • Provide advice on frames, lens selection, contact lenses, sunglasses and safety eyewear
  • Dispense optical appliances and atypical prescriptions
  • Process and manage optical appliance orders
  • Deliver great customer service selling products and services
  • Contribute to workplace health and safety
  • Work with diverse coworkers and customers


Develop the attributes to help you get ahead:

  • Effective communication skills
  • An outgoing nature and a friendly disposition
  • A genuine concern for the issues and needs of customers
  • A desire to help people
  • Teamwork skills


Completing this course provides you with:

  • A nationally recognised qualification at Certificate IV level

Career opportunities:

  • Optical dispenser


The Certificate IV in Optical Dispensing is the highest optical qualification available, however there is always more to learn at TAFE NSW. Develop a specific skill with one of our short courses or choose a business qualification and turn your new skills into a thriving business.


Sorry, this course is not currently open for enrolments.

Course details

People who are successful in this industry:

  • Can get along well with a diverse range of people
  • Are outgoing
  • Have a genuine concern for the needs of customers
  • Enjoy working in teams and learning new skills

Assessments give you the opportunity to demonstrate what you have learned so far and identify the areas that need further development. In this course you will undertake:

  • Skills assessments: practical demonstrations under observation
  • Knowledge assessments: short and long answer questions

This course, the Certificate IV in Optical Dispensing is the only qualification to seek employment as an optical dispenser. You will gain the underpinning technical skills to start your career and thrive.

Your work placement provides you with important on-the-job experience where you will learn what goes on behind the scenes.

You will develop the hands-on skills needed to perform the role of an optical dispenser. This includes using equipment to undertake the job role in a range of situations and contexts.

You will gain hands-on experience in:

  • Using specialist equipment
  • Taking facial measurements
  • Shape and fit lenses into frames
  • Repair spectacles

TAFE NSW provides state of the art simulated optometry-dispensing facilities that provide you with engaging learning experiences.

Youll have access to industry specific computer rooms, studios, study areas, presentation areas and general student facilities available at most TAFE NSW campuses.

Your study will take place in three main environments:

  1. TAFE NSW campus classroom: you will be equipped with the knowledge needed to work within the community services sector.

  2. Simulated optometry dispensing facility: a custom designed, virtual simulated organisation where you will develop practical skills.

  3. Work placement: your work placement hours provide an opportunity to refine your practical skills in a real world setting with real customers and real time constraints.

Overall, the Health Care and Social Assistance industry workforce is expected to grow significantly over the next five years, with forecasts indicating it will reach 1.9 million workers in 2023. This growth will undoubtedly include many job roles supported by these Training Package Products.

The ageing workforce is a potential challenge to employers, who may need to adopt workplace arrangements that will encourage a substantial number of mature-age workers to remain in work.

Optical dispensers practice in a range of environments including optical dispensaries, optometric practices and laboratories; and can be self-employed or employed by another optical dispenser, an optometrist, a major optical dispensing company or other retailers.

The industry stands to benefit from Australia's ageing population, a greater awareness of the need for early prevention and management to maintain eye health.

  • Nationally Recognised Training
  • Traineeship Allowed

Sorry, this course is not currently open for enrolments

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