Certificate IV in Government

The nationally recognised Certificate IV in Government gives you the skills to communicate effectively using advanced strategies, while upholding values and compliance regulations. Learn how to create complex workplace documents and respect sensitive information.

LEARN NEW SKILLS

Through a mix of theory and practical coursework, learn to:

• Uphold values, principles, processes and compliance
• Deliver the highest quality service to a diverse range of customers
• Use advance communication strategies
• Create complex workplace documents

DEVELOP YOUR TALENT

Develop the attributes to help you get ahead:

• Empathy
• An ethical mindset
• Effective communication skills
• Problem solving skills
• Good organisational skills and self-motivation

ACHIEVE YOUR GOALS

Completing this course provides you with:

• A strong pathway to further study
• Skills using advanced workplace communication strategies
• Techniques to promote diversity, public sector values and change culture

This course is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.