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Course Info

Certificate II in Retail Services

National Course Code: SIR20216

Overview

The nationally recognised Certificate II in Retail Services equips you with important customer service and merchandising experience for an exciting career as a retail professional in the dynamic retail sector. Learn how to engage customers and ensure workplace safety with practical, real world training.

LEARN NEW SKILLS

Through a mix of theory and practical coursework, learn to:

  • Interact with customers
  • Manage feedback and complaints
  • Use equipment including Point of Sale and scanning technology
  • Receive and handle stock and deliveries
  • Engage customers in-person
  • Observe safety for customers and colleagues

DEVELOP YOUR TALENT

Develop the attributes to help you get ahead:

  • A passion for retail
  • Teamwork skills and a preference to work with people
  • Confidence interacting with customers
  • A hard-working attitude
  • A desire to learn new things and develop their skills
  • Initiative

ACHIEVE YOUR GOALS

Completing this course provides you with:

  • A strong pathway to continue your study and enhance your career opportunities

Career opportunities:

  • General retail assistant
  • Frontline team member
  • Customer service assistant
  • Customer service professional
  • Point-of-sale operator
  • Checkout worker

GROW YOUR CAREER

Take your career further with the:

  • Certificate III in Retail Services
  • Certificate IV in Retail Management
  • Diploma of Retail Leadership
  • Diploma of Retail Merchandise Management
  • Diploma in Visual Merchandising

Locations

This course is currently available at 35 campus locations across NSW. Enquire now for other locations.

  • Nationally Recognised Training
  • Traineeship Allowed
  • On campus, Combination, Virtual classroom on campus
  • Full Time, Part Time

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Showing 1 to 49 options of 49 for Certificate II in Retail Services

Armidale: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 05 Oct 2021
  • Duration: 18 Weeks

Armidale: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Bathurst: Part Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 05 Oct 2021
  • Duration: 18 Weeks

Bathurst: Part Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Blacktown: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Bourke Connected Learning Centre: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Bourke Connected Learning Centre: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 05 Oct 2021
  • Duration: 18 Weeks

Coffs Harbour Education CHEC: Part Time, On campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Coonabarabran Connected Learning Centre: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Coonabarabran Connected Learning Centre: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 05 Oct 2021
  • Duration: 18 Weeks

Cowra: Part Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 05 Oct 2021
  • Duration: 18 Weeks

Cowra: Part Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Dubbo, Myall Street: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 05 Oct 2021
  • Duration: 18 Weeks

Dubbo, Myall Street: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Forbes: Part Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 05 Oct 2021
  • Duration: 18 Weeks

Forbes: Part Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Glen Innes Connected Learning Centre: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Glen Innes Connected Learning Centre: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 05 Oct 2021
  • Duration: 18 Weeks

Grenfell Connected Learning Centre: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Grenfell Connected Learning Centre: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 05 Oct 2021
  • Duration: 18 Weeks

Gunnedah: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 05 Oct 2021
  • Duration: 18 Weeks

Gunnedah: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Inverell: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 05 Oct 2021
  • Duration: 18 Weeks

Inverell: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Kempsey: Part Time, On campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Kingscliff: Part Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Lithgow: Part Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 05 Oct 2021
  • Duration: 18 Weeks

Lithgow: Part Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Moree: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 05 Oct 2021
  • Duration: 18 Weeks

Moree: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Mount Druitt: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Mudgee: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 05 Oct 2021
  • Duration: 18 Weeks

Mudgee: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Nambucca Heads CLC: Part Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Narrabri: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 05 Oct 2021
  • Duration: 18 Weeks

Narrabri: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Orange, March Street: Part Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 05 Oct 2021
  • Duration: 18 Weeks

Orange, March Street: Part Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Parkes: Part Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 05 Oct 2021
  • Duration: 18 Weeks

Parkes: Part Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Port Macquarie: Full Time, On campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Quirindi Connected Learning Centre: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Quirindi Connected Learning Centre: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 05 Oct 2021
  • Duration: 18 Weeks

Tamworth: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 05 Oct 2021
  • Duration: 18 Weeks

Tamworth: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Taree: Full Time, On campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Tenterfield Connected Learning Centre: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Tenterfield Connected Learning Centre: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 05 Oct 2021
  • Duration: 18 Weeks

Ultimo, Main Campus: Part Time, On campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Enquire Now

Showing 1 to 49 options of 49 for Certificate II in Retail Services