Certificate II in Retail Services
National Course Code: SIR20216
Overview
The nationally recognised Certificate II in Retail Services equips you with important customer service and merchandising experience for an exciting career as a retail professional in the dynamic retail sector. Learn how to engage customers and ensure workplace safety with practical, real world training.
LEARN NEW SKILLS
Through a mix of theory and practical coursework, learn to:
- Interact with customers
- Manage feedback and complaints
- Use equipment including Point of Sale and scanning technology
- Receive and handle stock and deliveries
- Engage customers in-person
- Observe safety for customers and colleagues
DEVELOP YOUR TALENT
Develop the attributes to help you get ahead:
- A passion for retail
- Teamwork skills and a preference to work with people
- Confidence interacting with customers
- A hard-working attitude
- A desire to learn new things and develop their skills
- Initiative
ACHIEVE YOUR GOALS
Completing this course provides you with:
- A strong pathway to continue your study and enhance your career opportunities
Career opportunities:
- General retail assistant
- Frontline team member
- Customer service assistant
- Customer service professional
- Point-of-sale operator
- Checkout worker
GROW YOUR CAREER
Take your career further with the:
- Certificate III in Retail Services
- Certificate IV in Retail Management
- Diploma of Retail Leadership
- Diploma of Retail Merchandise Management
- Diploma in Visual Merchandising
Locations
This course is currently available at 34 campus locations across NSW. Enquire now for other locations.
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Showing 1 to 34 options of 34 for Certificate II in Retail Services
Armidale: Full Time
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 12 Jul 2021
- Duration: 18 Weeks
Bankstown: Full Time
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 13 Jul 2021
- Duration: 18 Weeks
Bathurst: Part Time Day
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 13 Jul 2021
- Duration: 18 Weeks
Blacktown: Full Time
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 13 Jul 2021
- Duration: 18 Weeks
Bourke Connected Learning Centre: Full Time
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 12 Jul 2021
- Duration: 18 Weeks
Campbelltown: Full Time
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 13 Jul 2021
- Duration: 18 Weeks
Coffs Harbour Education CHEC: Part Time Day
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 20 Jul 2021
- Duration: 18 Weeks
Coonabarabran Connected Learning Centre: Full Time
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 12 Jul 2021
- Duration: 18 Weeks
Cowra: Part Time Day
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 13 Jul 2021
- Duration: 18 Weeks
Dubbo, Myall Street: Full Time
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 12 Jul 2021
- Duration: 18 Weeks
Forbes: Part Time Day
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 13 Jul 2021
- Duration: 18 Weeks
Glen Innes Connected Learning Centre: Full Time
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 12 Jul 2021
- Duration: 18 Weeks
Granville: Full Time
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 13 Jul 2021
- Duration: 18 Weeks
Great Lakes: Full Time
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 19 Jul 2021
- Duration: 15 Weeks
Grenfell Connected Learning Centre: Full Time
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 12 Jul 2021
- Duration: 18 Weeks
Gunnedah: Full Time
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 12 Jul 2021
- Duration: 18 Weeks
Inverell: Full Time
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 12 Jul 2021
- Duration: 18 Weeks
Kempsey: Part Time Day
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 23 Jul 2021
- Duration: 18 Weeks
Kingscliff: Part Time Day
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 20 Jul 2021
- Duration: 18 Weeks
Lithgow: Part Time Day
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 13 Jul 2021
- Duration: 18 Weeks
Miller: Full Time
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 12 Jul 2021
- Duration: 18 Weeks
Moree: Full Time
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 12 Jul 2021
- Duration: 18 Weeks
Mount Druitt: Full Time
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 12 Jul 2021
- Duration: 18 Weeks
Mudgee: Full Time
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 12 Jul 2021
- Duration: 18 Weeks
Nambucca Heads CLC: PTD Connected
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 22 Jul 2021
- Duration: 18 Weeks
Narrabri: Full Time
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 12 Jul 2021
- Duration: 18 Weeks
Orange, March Street: Part Time Day
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 13 Jul 2021
- Duration: 18 Weeks
Parkes: Part Time Day
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 13 Jul 2021
- Duration: 18 Weeks
Port Macquarie: Full Time
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 19 Jul 2021
- Duration: 15 Weeks
Quirindi Connected Learning Centre: Full Time
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 12 Jul 2021
- Duration: 18 Weeks
Tamworth: Full Time
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 12 Jul 2021
- Duration: 18 Weeks
Taree: Full Time
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 19 Jul 2021
- Duration: 15 Weeks
Tenterfield Connected Learning Centre: Full Time
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 12 Jul 2021
- Duration: 18 Weeks
Ultimo, Main Campus: Part Time Day
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 20 Jul 2021
- Duration: 15 Weeks
Showing 1 to 34 options of 34 for Certificate II in Retail Services