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Course Info

Certificate II in Retail Services

National Course Code: SIR20216

Overview

When is the last time you had great customer service? The Certificate II in Retail Services will show you how to create memorable experiences for your customers.

Through this is nationally recognised course, you will learn how to:

- Engage customers
- Communicate in the workplace to support your team
- Work effectively in a service environment
- Organise your personal work
- Advise on products and services
- Identify and respond to security risks

It is the ideal starting point if you want to work with speciality retailers, supermarkets, department stores and quick service restaurants.

The Certificate II in Retail Services can lead to careers as a:

- Cashier
- Retail Liquor Outlet Attendant
- Food Sales Assistant (Fast Food Outlets)
- Retail Assistant
- Customer Service Assistant

Plus, this qualification is suitable for an Australian Traineeship pathway, including a school based Traineeship.

Locations

This course is currently available at 44 campus locations across NSW and online. Enquire now for other locations.

  • Nationally Recognised Training
  • Traineeship Allowed
  • Blended, Full Time, Part Time Day, Workplace
  • Study Online

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Showing 1 to 45 options of 45 for Certificate II in Retail Services

TAFE Digital: Online

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Anytime
  • Duration: 52 Weeks

Armidale Campus: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 22 Jul 2019
  • Duration: 18 Weeks

Ballina Campus: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 25 Jul 2019
  • Duration: 18 Weeks

Bankstown College: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Anytime
  • Duration: 1 Semester

Bathurst Campus: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 23 Jul 2019
  • Duration: 18 Weeks

Bega Connected Learning Centre: Full Time

  • Full Fee: Enquire
  • Start Date: Enquire now for next semester.

Blacktown Campus: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 22 Jul 2019
  • Duration: 18 Weeks

Bourke Connected Learning Centre: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 24 Jul 2019
  • Duration: 18 Weeks

Campbelltown College: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Anytime
  • Duration: 1 Semester

Casino Campus: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 25 Jul 2019
  • Duration: 18 Weeks

Coffs Harbour Education Campus CHEC: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 26 Aug 2019
  • Duration: 12 Weeks

Connected Learning Centre Yamba: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 26 Jul 2019
  • Duration: 18 Weeks

Coonabarabran Connected Learning Centre : Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 24 Jul 2019
  • Duration: 18 Weeks

Cowra College: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 23 Jul 2019
  • Duration: 18 Weeks

Deniliquin Connected Learning Centre: Blended

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Anytime
  • Duration: 17 Weeks

Forbes Campus: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 23 Jul 2019
  • Duration: 18 Weeks

Glen Innes Connected Learning Centre: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 24 Jul 2019
  • Duration: 18 Weeks

Granville College: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Anytime
  • Duration: 1 Semester

Great Lakes Campus: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 22 Jul 2019
  • Duration: 12 Weeks

Grenfell Connected Learning Centre: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 24 Jul 2019
  • Duration: 18 Weeks

Griffith Campus: Workplace

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Anytime
  • Duration: 2 Years

Gunnedah Campus: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 22 Jul 2019
  • Duration: 18 Weeks

Inverell Campus: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 22 Jul 2019
  • Duration: 18 Weeks

Kempsey Campus: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 22 Jul 2019
  • Duration: 12 Weeks

Kingscliff Campus: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 23 Jul 2019
  • Duration: 18 Weeks

Lismore Campus: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 22 Jul 2019
  • Duration: 18 Weeks

Lithgow Campus: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 23 Jul 2019
  • Duration: 18 Weeks

Miller College: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Anytime
  • Duration: 1 Semester

Moree Campus: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 22 Jul 2019
  • Duration: 18 Weeks

Moss Vale Campus: Full Time

  • Full Fee: Enquire
  • Start Date: Enquire now for next semester.

Mount Druitt Campus: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 22 Jul 2019
  • Duration: 18 Weeks

Murwillumbah Campus: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 24 Jul 2019
  • Duration: 18 Weeks

Murwillumbah Connected Learning Centre: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 22 Jul 2019
  • Duration: 18 Weeks

Narrabri Campus: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 22 Jul 2019
  • Duration: 18 Weeks

Nowra Campus: Blended

  • Full Fee: Enquire
  • Start Date: Enquire now for next semester.

Orange College, March Street Campus : Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 23 Jul 2019
  • Duration: 18 Weeks

Parkes Campus: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 23 Jul 2019
  • Duration: 18 Weeks

Port Macquarie Campus: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 22 Jul 2019
  • Duration: 12 Weeks

Quirindi Connected Learning Centre : Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 24 Jul 2019
  • Duration: 18 Weeks

Tamworth Campus : Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 22 Jul 2019
  • Duration: 18 Weeks

Taree Campus: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 22 Jul 2019
  • Duration: 12 Weeks

Tenterfield Connected Learning Centre : Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 24 Jul 2019
  • Duration: 18 Weeks

Ultimo College, Main Campus: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 22 Jul 2019
  • Duration: 15 Weeks

Wagga Wagga Campus: Workplace

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Anytime
  • Duration: 2 Years

Young Campus: Workplace

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: Anytime
  • Duration: 2 Years

Showing 1 to 45 options of 45 for Certificate II in Retail Services