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Course Info

Certificate II in Retail Services

National Course Code: SIR20216

Overview

The nationally recognised Certificate II in Retail Services equips you with important customer service and merchandising experience for an exciting career as a retail professional in the dynamic retail sector. Learn how to engage customers and ensure workplace safety with practical, real world training.

LEARN NEW SKILLS

Through a mix of theory and practical coursework, learn to:

  • Interact with customers
  • Manage feedback and complaints
  • Use equipment including Point of Sale and scanning technology
  • Receive and handle stock and deliveries
  • Engage customers in-person
  • Observe safety for customers and colleagues

DEVELOP YOUR TALENT

Develop the attributes to help you get ahead:

  • A passion for retail
  • Teamwork skills and a preference to work with people
  • Confidence interacting with customers
  • A hard-working attitude
  • A desire to learn new things and develop their skills
  • Initiative

ACHIEVE YOUR GOALS

Completing this course provides you with:

  • A strong pathway to continue your study and enhance your career opportunities

Career opportunities:

  • General retail assistant
  • Frontline team member
  • Customer service assistant
  • Customer service professional
  • Point-of-sale operator
  • Checkout worker

GROW YOUR CAREER

Take your career further with the:

  • Certificate III in Retail Services
  • Certificate IV in Retail Management
  • Diploma of Retail Leadership
  • Diploma of Retail Merchandise Management
  • Diploma in Visual Merchandising

Locations

This course is currently available at 34 campus locations across NSW. Enquire now for other locations.

  • Nationally Recognised Training
  • Traineeship Allowed
  • Full Time, Part Time Day, PTD Connected

Search refined by

Showing 1 to 34 options of 34 for Certificate II in Retail Services

Armidale: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 12 Jul 2021
  • Duration: 18 Weeks

Bankstown: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 13 Jul 2021
  • Duration: 18 Weeks

Bathurst: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 13 Jul 2021
  • Duration: 18 Weeks

Blacktown: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 13 Jul 2021
  • Duration: 18 Weeks

Bourke Connected Learning Centre: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 12 Jul 2021
  • Duration: 18 Weeks

Campbelltown: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 13 Jul 2021
  • Duration: 18 Weeks

Coffs Harbour Education CHEC: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 20 Jul 2021
  • Duration: 18 Weeks

Coonabarabran Connected Learning Centre: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 12 Jul 2021
  • Duration: 18 Weeks

Cowra: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 13 Jul 2021
  • Duration: 18 Weeks

Dubbo, Myall Street: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 12 Jul 2021
  • Duration: 18 Weeks

Forbes: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 13 Jul 2021
  • Duration: 18 Weeks

Glen Innes Connected Learning Centre: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 12 Jul 2021
  • Duration: 18 Weeks

Granville: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 13 Jul 2021
  • Duration: 18 Weeks

Great Lakes: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 19 Jul 2021
  • Duration: 15 Weeks

Grenfell Connected Learning Centre: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 12 Jul 2021
  • Duration: 18 Weeks

Gunnedah: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 12 Jul 2021
  • Duration: 18 Weeks

Inverell: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 12 Jul 2021
  • Duration: 18 Weeks

Kempsey: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 23 Jul 2021
  • Duration: 18 Weeks

Kingscliff: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 20 Jul 2021
  • Duration: 18 Weeks

Lithgow: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 13 Jul 2021
  • Duration: 18 Weeks

Miller: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 12 Jul 2021
  • Duration: 18 Weeks

Moree: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 12 Jul 2021
  • Duration: 18 Weeks

Mount Druitt: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 12 Jul 2021
  • Duration: 18 Weeks

Mudgee: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 12 Jul 2021
  • Duration: 18 Weeks

Nambucca Heads CLC: PTD Connected

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 22 Jul 2021
  • Duration: 18 Weeks

Narrabri: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 12 Jul 2021
  • Duration: 18 Weeks

Orange, March Street: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 13 Jul 2021
  • Duration: 18 Weeks

Parkes: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 13 Jul 2021
  • Duration: 18 Weeks

Port Macquarie: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 19 Jul 2021
  • Duration: 15 Weeks

Quirindi Connected Learning Centre: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 12 Jul 2021
  • Duration: 18 Weeks

Tamworth: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 12 Jul 2021
  • Duration: 18 Weeks

Taree: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 19 Jul 2021
  • Duration: 15 Weeks

Tenterfield Connected Learning Centre: Full Time

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 12 Jul 2021
  • Duration: 18 Weeks

Ultimo, Main Campus: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 20 Jul 2021
  • Duration: 15 Weeks

Showing 1 to 34 options of 34 for Certificate II in Retail Services