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Course Info

Certificate II in Retail Services

National Course Code: SIR20216

Overview

The nationally recognised Certificate II in Retail Services equips you with important customer service and merchandising experience for an exciting career as a retail professional in the dynamic retail sector. Learn how to engage customers and ensure workplace safety with practical, real world training.

LEARN NEW SKILLS

Through a mix of theory and practical coursework, learn to:

  • Interact with customers
  • Manage feedback and complaints
  • Use equipment including Point of Sale and scanning technology
  • Receive and handle stock and deliveries
  • Engage customers in-person
  • Observe safety for customers and colleagues

DEVELOP YOUR TALENT

Develop the attributes to help you get ahead:

  • A passion for retail
  • Teamwork skills and a preference to work with people
  • Confidence interacting with customers
  • A hard-working attitude
  • A desire to learn new things and develop their skills
  • Initiative

ACHIEVE YOUR GOALS

Completing this course provides you with:

  • A strong pathway to continue your study and enhance your career opportunities

Career opportunities:

  • General retail assistant
  • Frontline team member
  • Customer service assistant
  • Customer service professional
  • Point-of-sale operator
  • Checkout worker

GROW YOUR CAREER

Take your career further with the:

  • Certificate III in Retail Services
  • Certificate IV in Retail Management
  • Diploma of Retail Leadership
  • Diploma of Retail Merchandise Management
  • Diploma in Visual Merchandising

Locations

This course is currently available at 32 campus locations across NSW. Enquire now for other locations.

  • Nationally Recognised Training
  • Traineeship Allowed
  • On campus, Combination
  • Full Time, Part Time, Variable

Search refined by

Showing 1 to 36 options of 36 for Certificate II in Retail Services

Armidale: Variable, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 31 Jan 2022
  • Duration: 4 months

Ballina: Part Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 10 Feb 2022
  • Duration: 4 months

Bankstown: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 01 Feb 2022
  • Duration: 4 months

Blacktown: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 01 Feb 2022
  • Duration: 4 months

Bourke Connected Learning Centre: Variable, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 31 Jan 2022
  • Duration: 4 months

Campbelltown: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 01 Feb 2022
  • Duration: 4 months

Coffs Harbour Education: Full Time, On campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 08 Feb 2022
  • Duration: 4 months

Coonabarabran Connected Learning Centre: Variable, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 31 Jan 2022
  • Duration: 4 months

Dubbo: Variable, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 31 Jan 2022
  • Duration: 4 months

Glen Innes Connected Learning Centre: Variable, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 31 Jan 2022
  • Duration: 4 months

Granville: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 01 Feb 2022
  • Duration: 4 months

Great Lakes: Full Time, On campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 07 Feb 2022
  • Duration: 3 months

Grenfell Connected Learning Centre: Variable, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 31 Jan 2022
  • Duration: 4 months

Gunnedah: Variable, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 31 Jan 2022
  • Duration: 4 months

Inverell: Variable, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 31 Jan 2022
  • Duration: 4 months

Kempsey: Full Time, On campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 10 Feb 2022
  • Duration: 4 months

Kingscliff: Part Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 08 Feb 2022
  • Duration: 4 months

Lismore: Part Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 07 Feb 2022
  • Duration: 4 months

Miller: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 31 Jan 2022
  • Duration: 4 months

Moree: Variable, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 31 Jan 2022
  • Duration: 4 months

Mount Druitt: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 31 Jan 2022
  • Duration: 4 months

Mudgee: Variable, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 31 Jan 2022
  • Duration: 4 months

Narrabri: Variable, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 31 Jan 2022
  • Duration: 4 months

Nowra: Part Time, On campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 03 Feb 2022
  • Duration: 4 months

Orange, March St: Part Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 01 Feb 2022
  • Duration: 4 months

Orange, March St: Part Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 01 Feb 2022
  • Duration: 4 months

Orange, March St: Part Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 01 Feb 2022
  • Duration: 4 months

Orange, March St: Part Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 01 Feb 2022
  • Duration: 4 months

Orange, March St: Part Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 01 Feb 2022
  • Duration: 4 months

Orange, March Street: Part Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 01 Feb 2022
  • Duration: 4 months

Port Macquarie: Full Time, On campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 07 Feb 2022
  • Duration: 3 months

Quirindi Connected Learning Centre: Variable, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 31 Jan 2022
  • Duration: 4 months

Tamworth: Variable, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 31 Jan 2022
  • Duration: 4 months

Taree: Full Time, On campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 07 Feb 2022
  • Duration: 3 months

Tenterfield Connected Learning Centre: Variable, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 31 Jan 2022
  • Duration: 4 months

Ultimo: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 07 Feb 2022
  • Duration: 4 months

Showing 1 to 36 options of 36 for Certificate II in Retail Services