Certificate II in Retail Services
National Course Code: SIR20216
Overview
The nationally recognised Certificate II in Retail Services equips you with important customer service and merchandising experience for an exciting career as a retail professional in the dynamic retail sector. Learn how to engage customers and ensure workplace safety with practical, real world training.
LEARN NEW SKILLS
Through a mix of theory and practical coursework, learn to:
- Interact with customers
- Manage feedback and complaints
- Use equipment including Point of Sale and scanning technology
- Receive and handle stock and deliveries
- Engage customers in-person
- Observe safety for customers and colleagues
DEVELOP YOUR TALENT
Develop the attributes to help you get ahead:
- A passion for retail
- Teamwork skills and a preference to work with people
- Confidence interacting with customers
- A hard-working attitude
- A desire to learn new things and develop their skills
- Initiative
ACHIEVE YOUR GOALS
Completing this course provides you with:
- A strong pathway to continue your study and enhance your career opportunities
Career opportunities:
- General retail assistant
- Frontline team member
- Customer service assistant
- Customer service professional
- Point-of-sale operator
- Checkout worker
GROW YOUR CAREER
Take your career further with the:
- Certificate III in Retail Services
- Certificate IV in Retail Management
- Diploma of Retail Leadership
- Diploma of Retail Merchandise Management
- Diploma in Visual Merchandising
Locations
This course is currently available at 39 campus locations across NSW. Enquire now for other locations.
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Showing 1 to 58 options of 58 for Certificate II in Retail Services
Ballina: Part Time, Combination
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 28 Jul 2022
- Duration: 18 weeks
Coffs Harbour Education: Part Time, Combination
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 26 Jul 2022
- Duration: 18 weeks
Wollongbar: Part Time, Combination
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 25 Jul 2022
- Duration: 18 weeks
Blacktown: Full Time, Combination
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 19 Jul 2022
- Duration: 18 weeks
Granville: Full Time, Combination
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 19 Jul 2022
- Duration: 18 weeks
Kingscliff: Part Time, Combination
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 26 Jul 2022
- Duration: 18 weeks
Bankstown: Full Time, Combination
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 19 Jul 2022
- Duration: 18 weeks
Campbelltown: Full Time, Combination
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 19 Jul 2022
- Duration: 18 weeks
Miller: Full Time, Combination
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 18 Jul 2022
- Duration: 18 weeks
Mount Druitt: Full Time, Combination
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 18 Jul 2022
- Duration: 18 weeks
Ultimo: Full Time, Combination
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 18 Jul 2022
- Duration: 18 weeks
Great Lakes: Full Time, On campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 25 Jul 2022
- Duration: 12 weeks
Port Macquarie: Full Time, On campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 26 Jul 2022
- Duration: 15 weeks
Kempsey (Nambucca CLC): Part Time, On campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 28 Jul 2022
- Duration: 18 weeks
Kempsey: Part Time, On campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 27 Jul 2022
- Duration: 18 weeks
Taree: Full Time, On campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 25 Jul 2022
- Duration: 11 weeks
Coonabarabran Connected Learning Centre: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 10 Oct 2022
- Duration: 18 weeks
Bourke Connected Learning Centre: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 10 Oct 2022
- Duration: 18 weeks
Cobar Connected Learning Centre: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 10 Oct 2022
- Duration: 18 weeks
Armidale: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 10 Oct 2022
- Duration: 18 weeks
Bathurst: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 10 Oct 2022
- Duration: 18 weeks
Cowra: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 10 Oct 2022
- Duration: 18 weeks
Glen Innes Connected Learning Centre: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 10 Oct 2022
- Duration: 18 weeks
Grenfell Connected Learning Centre: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 10 Oct 2022
- Duration: 18 weeks
Gunnedah: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 10 Oct 2022
- Duration: 18 weeks
Inverell: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 10 Oct 2022
- Duration: 18 weeks
Lithgow: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 10 Oct 2022
- Duration: 18 weeks
Mudgee: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 10 Oct 2022
- Duration: 18 weeks
Forbes: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 10 Oct 2022
- Duration: 18 weeks
Dubbo: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 10 Oct 2022
- Duration: 18 weeks
Moree: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 10 Oct 2022
- Duration: 18 weeks
Tenterfield Connected Learning Centre: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 10 Oct 2022
- Duration: 18 weeks
Quirindi Connected Learning Centre: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 10 Oct 2022
- Duration: 18 weeks
Tamworth: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 10 Oct 2022
- Duration: 18 weeks
Narrabri: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 10 Oct 2022
- Duration: 18 weeks
Orange: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 10 Oct 2022
- Duration: 18 weeks
Parkes: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 10 Oct 2022
- Duration: 18 weeks
Forbes: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 18 Jul 2022
- Duration: 18 weeks
Cowra: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 18 Jul 2022
- Duration: 18 weeks
Quirindi Connected Learning Centre: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 18 Jul 2022
- Duration: 18 weeks
Grenfell Connected Learning Centre: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 18 Jul 2022
- Duration: 18 weeks
Armidale: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 18 Jul 2022
- Duration: 18 weeks
Orange: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 18 Jul 2022
- Duration: 18 weeks
Tenterfield Connected Learning Centre: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 18 Jul 2022
- Duration: 18 weeks
Glen Innes Connected Learning Centre: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 18 Jul 2022
- Duration: 18 weeks
Mudgee: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 18 Jul 2022
- Duration: 18 weeks
Coonabarabran Connected Learning Centre: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 18 Jul 2022
- Duration: 18 weeks
Narrabri: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 18 Jul 2022
- Duration: 18 weeks
Gunnedah: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 18 Jul 2022
- Duration: 18 weeks
Cobar: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 18 Jul 2022
- Duration: 18 weeks
Parkes: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 18 Jul 2022
- Duration: 18 weeks
Inverell: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 18 Jul 2022
- Duration: 18 weeks
Lithgow: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 18 Jul 2022
- Duration: 18 weeks
Bourke Connected Learning Centre: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 18 Jul 2022
- Duration: 18 weeks
Dubbo: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 18 Jul 2022
- Duration: 18 weeks
Tamworth: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 18 Jul 2022
- Duration: 18 weeks
Bathurst: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 18 Jul 2022
- Duration: 18 weeks
Moree: Full Time, Virtual classroom on campus
- Max. Fee If Eligible For Subsidy: $1,050.00
- Start Date: 18 Jul 2022
- Duration: 18 weeks
Showing 1 to 58 options of 58 for Certificate II in Retail Services