Certificate III in Travel

People who are successful in this industry have:

• A sense of curiosity and adventure
• Great communication skills
• Collaboration and teamwork skills
• Patience and attention to detail

Assessments provide a great way for you to demonstrate what you've learned so far and identify what needs further development. In this course, you will undertake:

• Case studies
• Practical skills assessments
• Projects
• Theory assessments

When you complete your Certificate III you will have gained the practical skills and knowledge required to work as a travel agent. You will have the ability to complete routine tasks, procedures and to deal with the occasional unpredictable issue.

You will learn in simulated environments on a TAFE NSW campus or in real world situations like your workplace.

You will gain hands-on experience in:

• International and domestic travel destinations
• How to use computerised reservation systems
• Creating and booking exciting travel experiences and itineraries for your customers
• Customer service and sales skills
• How to work effectively in the travel industry

In a real or simulated work environment, you will create travel bookings for a broad range of customers to destinations across the globe.

TAFE NSW offers you a variety of online and on campus study environments - industry specific computer rooms, simulated workplaces, study areas, presentation areas and general student facilities - to enhance your learning and employability.

The design of this course has been informed by extensive consultation with industry to address current and future skills needs.