Course Info

Certificate III in Travel

National Course Code: SIT30216


The nationally recognised Certificate III in Travel gives you the essential tools to become an accomplished travel agent. Help people to create the itinerary of their dreams, and provide outstanding service and advice to your clients through a wide range of practical skills and attributes.


Through a mix of theory and practical coursework, learn to:

  • Understand the workings of the travel industry
  • Create unique travel itineraries
  • Use computer reservation systems
  • Understand and sell Australian and international travel markets
  • Provide excellent customer experiences


Develop the attributes to help you get ahead:

  • A sense of curiosity and adventure
  • Strong communication
  • Collaboration and teamwork skills
  • Patience and attention to detail


Completing this course provides you with:

  • A nationally accredited qualification at Certificate III level
  • A strong pathway to continue your study and enhance your career opportunities
  • Skills and knowledge to confidently enter the workforce

Career opportunities:

  • Call centre sales agent
  • Cruise consultant
  • Customer service agent
  • Domestic or international travel consultant
  • Reservations sales agent


Take your career further with the:

  • Certificate IV in Travel and Tourism
  • Diploma of Travel and Tourism
  • Advanced Diploma of Travel and Tourism Management
  • Bachelor of Events and Tourism Management with TAFE NSW degrees
  • Bachelor of Business with TAFE NSW degrees


This course is currently available at 16 campus locations across NSW and online. Enquire now for other locations.

Course details

People who are successful in this industry have:

  • A sense of curiosity and adventure
  • Great communication skills
  • Collaboration and teamwork skills
  • Patience and attention to detail

Assessments provide a great way for you to demonstrate what you've learned so far and identify what needs further development. In this course, you will undertake:

  • Case studies
  • Practical skills assessments
  • Projects
  • Theory assessments

When you complete your Certificate III you will have gained the practical skills and knowledge required to work as a travel agent. You will have the ability to complete routine tasks, procedures and to deal with the occasional unpredictable issue.

You will learn in simulated environments on a TAFE NSW campus or in real world situations like your workplace.

You will gain hands-on experience in:

  • International and domestic travel destinations
  • How to use computerised reservation systems
  • Creating and booking exciting travel experiences and itineraries for your customers
  • Customer service and sales skills
  • How to work effectively in the travel industry

In a real or simulated work environment, you will create travel bookings for a broad range of customers to destinations across the globe.

TAFE NSW offers you a variety of online and on campus study environments - industry specific computer rooms, simulated workplaces, study areas, presentation areas and general student facilities - to enhance your learning and employability.

The design of this course has been informed by extensive consultation with industry to address current and future skills needs.

  • Nationally Recognised Training
  • Traineeship Allowed
  • On campus, Combination, Online, Virtual classroom off campus
  • Full Time, Part Time, Variable
  • Study Online

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Showing 1 to 2 options of 2 for Certificate III in Travel

TAFE Digital: Self paced, Online

  • Max. Fee If Eligible For Subsidy: $2,550.00
  • Start Date: Anytime
  • Duration: 18 Months

TAFE Digital (Traineeship): Self paced, Online

  • Max. Fee If Eligible For Subsidy: $2,550.00
  • Start Date: 01 Jul 2021
  • Duration: 18 Months

Showing 1 to 2 options of 2 for Certificate III in Travel