Certificate IV in Guiding

The nationally accredited Certificate IV in Guiding equips you with the skills to work as a tour manager in a range of cultural, heritage, and natural sites. Coordinate multi-day tours, liaise with a network of businesses, and establish your guiding expertise domestically and internationally.

LEARN NEW SKILLS

Through a mix of theory and practical coursework, learn to:

• Coordinate, operate and lead tour groups
• Schedule and supervise extended touring programs
• Manage conflict
• Prepare tour commentaries and activities for presentation
• Provide excellent customer service
• Demonstrate social and cultural sensitivity
• Provide first aid
• Participate in safe work practices through identifying and controlling safety risks

DEVELOP YOUR TALENT

Develop the attributes to help you get ahead:

• Patience
• Initiative
• Excellent communication skills
• People management and customer service skills
• Complex problem-solving skills
• A knack for storytelling
• Curiosity about in-depth subjects

ACHIEVE YOUR GOALS

Completing this course provides you with:

• A nationally recognised qualification at Certificate IV level
• Eligibility to apply for affiliate membership to the Institute of Australian Tour Guides
• First Aid Certificate
• Skills and knowledge to start your own business
• A strong pathway to continue your study and enhance your career opportunities

Career opportunities:

• Tour director
• Tour manager
• Heritage guide
• Cultural guide
• General tour guide

GROW YOUR CAREER

Take your career further with the:

• Certificate IV in Travel and Tourism
• Diploma of Events Management
• Diploma of Hospitality Management
• Advanced Diploma of Hospitality Management
• Advanced Diploma of Travel and Tourism Management