Certificate IV in Guiding

The nationally accredited Certificate IV in Guiding equips you with the skills to work as a tour manager in a range of cultural, heritage, and natural sites. Coordinate multi-day tours, liaise with a network of businesses, and establish your guiding expertise domestically and internationally.

LEARN NEW SKILLS

Through a mix of theory and practical coursework, learn to:

• Coordinate, operate and lead tour groups
• Schedule and supervise extended touring programs
• Manage conflict
• Prepare tour commentaries and activities for presentation
• Provide excellent customer service
• Demonstrate social and cultural sensitivity
• Provide first aid
• Participate in safe work practices through identifying and controlling safety risks

DEVELOP YOUR TALENT

Develop the attributes to help you get ahead:

• Patience
• Initiative
• Excellent communication skills
• People management and customer service skills
• Complex problem-solving skills
• A knack for storytelling
• Curiosity about in-depth subjects

ACHIEVE YOUR GOALS

Completing this course provides you with:

• A nationally recognised qualification at Certificate IV level
• Eligibility to apply for affiliate membership to the Institute of Australian Tour Guides
• First Aid Certificate
• Skills and knowledge to start your own business
• A strong pathway to continue your study and enhance your career opportunities

Career opportunities:

• Tour director
• Tour manager
• Heritage guide
• Cultural guide
• General tour guide

GROW YOUR CAREER

Take your career further with the:

• Certificate IV in Travel and Tourism
• Diploma of Events Management
• Diploma of Hospitality Management
• Advanced Diploma of Hospitality Management
• Advanced Diploma of Travel and Tourism Management

This course is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.