Certificate IV in Hospitality

The nationally accredited Certificate IV in Hospitality strengthens your hospitality skills and focuses on leadership and customer service. You will be prepared to manage with confidence and step up to a supervisor or team leader role in the fast-paced and exciting world of hospitality.

LEARN NEW SKILLS

Through a mix of theory and practical coursework, learn to:

• Lead and manage people
• Monitor work operations
• Provide advice on food and beverage pairings
• Enhance customer service experiences
• Manage conflict in the workplace
• Contribute to work health and safety procedures

DEVELOP YOUR TALENT

Develop the attributes to help you get ahead:

• Leadership and management abilities
• The ability to work independently and show initiative
• Quick problem solving skills
• A focus on people
• A commitment to providing high levels of customer service
• Great communication skills

ACHIEVE YOUR GOALS

Completing this course provides you with:

• A nationally recognised qualification at Certificate IV level
• Responsible Service of Alcohol interim certificate
• Strong pathways to continued studies to enhance your career opportunities

Career opportunities

• Duty manager
• Food and beverage supervisor
• Front office supervisor
• Housekeeping supervisor
• Gaming supervisor
• Shift manager

GROW YOUR CAREER

Take your career further with the:

• Diploma of Hospitality Management
• Advanced Diploma of Hospitality Management
• Bachelor of Business with TAFE NSW Degrees

This course is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.