Certificate IV in Hospitality

The nationally accredited Certificate IV in Hospitality strengthens your hospitality skills and focuses on leadership, communication and customer service. You will be prepared to manage with confidence and step up to a supervisor or team leader role in the fast-paced and exciting world of hospitality.

LEARN NEW SKILLS

Through theoretical and practical course work, you will learn to:

• Lead and manage people
• Monitor work operations
• Provide advice on food and beverage pairings
• Enhance customer service experiences
• Manage conflict in the workplace
• Contribute to work health and safety procedures

DEVELOP YOUR TALENT

Develop the personal skills that will help you get ahead:

• Strong communication skills
• Advanced problem solving and decision making
• A strong set of service values

ACHIEVE YOUR GOALS

Completing this course will provide you with:

• A nationally recognised qualification at Certificate IV level
• Responsible Service of Alcohol interim certificate
• Strong pathways to continued studies to enhance your career opportunities

Career outcomes and job roles:

• Restaurant supervisor
• Duty manager
• Food and beverage supervisor
• Front office supervisor
• Housekeeping supervisor
• Gaming supervisor

GROW YOUR CAREER

Take your career further:

• Diploma of Hospitality Management
• Advanced Diploma of Hospitality Management
• Bachelor of Business with TAFE NSW Degrees

INDUSTRY DEMAND

Employers need responsible and capable team leaders to help their workplaces function smoothly. Employment in the hospitality industry is expected to increase significantly in the five years to 2023 at 12.1% or around 91,000 additional jobs.