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Course Info

Statement of Attainment in Visitor Information Services

National Course Code: SITSS00061

Overview

Would you like to help visitors to get the most out of your local area? TAFE NSWs Statement of Attainment in Visitor Information Services will teach you to find and use information to assist visitors with local accommodation, places of interest, products, facilities, events and activities. You will learn to identify your customers needs and expectations (including customers with special needs), to establish friendly rapport and to communicate in a professional manner.

You will also learn to source information and provide advice on other Australian destinations, including social, cultural and geographical features, as well as any health and safety concerns. As well as benefitting your role in a Visitor Information Centre, this skill set can also provide credit towards higher TAFE NSW qualifications in tourism, travel, hospitality and events.

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  • Short Course
  • Nationally Recognised Training

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