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TAFE NSW website

TAFE - Print Version

Access course support

When you enrol in a TAFE NSW Online course you're not alone. We want you to achieve your goals. That's why we'll help you choose the right course and support you throughout your studies with us.

Learning support

We realise you may have lots of questions about studying online. During your course you can contact your teacher about your learning either by phone, via email or online messaging. Your teacher will be with you all the way.

You'll join online discussion groups with your classmates and we actively encourage using these networks throughout your course.

Online tutoring

Get help with writing, literacy, English, maths and study skills through our online tutoring service. YourTutor is a live, online, just-in-time learning support service which is free for TAFE NSW Online students six days a week.

Library services

The TAFE NSW Online Library Guide is available to all enrolled TAFE NSW Online students. This includes the online 'Ask a Librarian' service for any of your study-related questions. You can also borrow resources from your local TAFE NSW Institute using your TAFE student card.

Technical support

We provide 24/7 technical support that you can access while you are in your course. You can:

  • report a technical problem by email
  • call a toll free hotline 1300 956 712
  • chat live with our technical support staff.

Personal support

Careers and counselling

We want you to enjoy your studies and achieve your career goals. If you need advice on a particular course or have career concerns, you can contact a TAFE NSW Institute for careers advice.

Even after you enrol, we're here to help. If you need study support or want to explore further career options, simply contact the Institute delivering your course to access their wide range of student services.

Other support for students

TAFE NSW offers a wide range of specialist support services  including help with learning, services for Indigenous students, disability services, multicultural services and plenty more. You can access these through your TAFE NSW Institute.