One of the best ways for young people to find casual, part-time and full-time work is in the hospitality industry. It’s a highly transportable skill that can not only travel with you, but can lead to other career opportunities.
In New South Wales, if you’re going to be serving alcohol in a bar or licensed venue, or if you want to hold a liquor license, then you’ll need to complete a Unit of Competency in the Responsible Service of Alcohol. This Unit can be done online in TAFE Digital and takes about 6 hours.
Other providers simply offer downloadable materials to fill in and mail back. Not only has TAFE NSW developed the study materials for the online delivery of RSA courses that NSW Liquor and Gambling supplies to all other RSA providers, but TAFE NSW is the only RSA provider who has developed a series of 360 degree immersive videos to allow you to experience actual on-the-job scenarios.
Craig's experience in the Hospitality and Tourism Industry spans over 30 years, culminating in the role of Chief Executive Officer of Iconic Hospitality venues in Sydney. With an Advanced Diploma in Hospitality Management and as a graduate of the Australian Institute of Company Directors, Craig is well qualified to teach this course.
His finely tuned communication skills, ability to manage a range of customers and impeccable planning capabilities serve Craig well to teach RSA. He prides himself on the opportunity to give new entrants to this industry the right skills to competently perform in the workplace.
The course covers the knowledge requirements for employees engaged in the sale or service of alcohol under state and territory liquor licensing law. In this course students will learn how to:-
- Sell or serve alcohol responsibly
- Assist customers to drink within appropriate limits
- Assess alcohol affected customers and identify customers to whom sale or service must be refused
- Refuse to provide alcohol
Course in NOT for people wanting to renew their competencies - it is for new entrants only
This course applies to all levels of sales personnel involved in the sale, service and promotional service of alcohol in licensed premises. Those selling or serving alcohol may include:
- food and beverage attendants and bar staff
- packaged liquor sales persons selling in-person, over the phone or online
- winery, brewery and distillery cellar door staff
- supplier sales representatives
- security staff who monitor customer behaviour
- licensees who are ultimately responsible for responsible service of alcohol (RSA) management
Certification requirements differ across states and territories. In some cases all people involved in the sale, service and promotional service of alcohol in licensed premises must be certified in this unit. This can include the licensee and security staff.
Certification requirements apply at a state and territory level to individuals involved in the sale, service and promotional service of alcohol in licenced premises. Certification in some States relies on the achievement of SITHFAB002 Provide responsible service of alcohol.
Responsible service of alcohol (RSA) legislative and knowledge requirements differ across borders. Those developing training to support the RSA unit must consult the relevant state or territory liquor licensing authority to determine any accreditation arrangements for courses, trainers and assessors.