The Star Entertainment Group
When The Star Entertainment Group wanted their Hospitality employees to shine, they turned to TAFE Enterprise to provide the polish for future recruits
)
The Star Entertainment Group and TAFE Enterprise – a shining combination
The Star Entertainment Group identified skills shortages in their industry and saw an opportunity to retrain their staff. But they needed a customised training program that filled their specific needs, as well as one that was flexible enough to fit in with business needs.
The Challenge
- Create a specialised training program that addressed a serious industry skills shortage
- Give students the skills and confidence to progress their career, while also creating pathways into senior positions in an industry with a traditionally high staff turnover
- Tailor training so that it could lead to a nationally recognised qualification
TAFE Enterprise delivered
Because TAFE Enterprise understands business and, more importantly, listened to The Star’s needs, we:
- Launched the innovative Sydney School of Hospitality Excellence - International Hospitality Service Program
- Addressed skill shortages in silver-service, food and beverage matching, and wine, beer and spirit selection
- Delivered a program in learning blocks that suited different workplace’s operational needs
- Delivered Masterclasses taught by relevant industry experts
- Provided industry contacts, experience, knowledge and expertise that gave students the skills and confidence needed to succeed in the industry
Results
- Participants graduated from the course with 6-star skills and experience, ready to start work in the industry
- Students were offered employment in prestigious hotel organisations following completion of the program
- Continuation of the program at Certificate IV level in 2018 to increase employability skills
Testimonial
Matt Bekier, Managing Director and CEO - The Star Entertainment Group
TAFE Enterprise continues to assist us ... by creating flexible, customised training programs that produce skilled, dedicated employees across many facets of our organisation.
98% satisfaction rating amongst NSW businesses
Discover how TAFE Enterprise can work with your business
Be trained by the best
Quality employee training delivered by industry experts to support your business training objectives.
- The largest training provider in Australia
- Training over 50,000 people each year
- Offering training across all industries
- Receives 4.5 star client satisfaction rating
- More than 25,000 industry connections
See how TAFE enterprise
can work with you
Enquire now Be trained wherever, whenever, however
Flexible training to suit the needs of every employee, business and industry.
- Multiple delivery options; in the workplace, on campus and online
- 130+ TAFE Enterprise delivery locations
- A huge range of training skills modules
- Customised training packages
See how TAFE enterprise
can work with you
Enquire now Be up to date
The future naturally rasies many questions:
- Which skills and expertise will we need in the future?
- What will be needed to power the nation’s emerging industries and to remain globally competitive?
- Where will skill shortages appear throughout key Australian industries?
- And how do we bridge this gap to lessen the impact on our economic growth?
And our report has the answers.