The Star Entertainment Group | TAFE Enterprise - TAFE NSW

Enterprise - Case Study - The Star - Top

CASE STUDY

The Star Entertainment Group

When The Star Entertainment Group wanted their Hospitality employees to shine, they turned to TAFE Enterprise to provide the polish for future recruits

Enterprise - Case Study - The Star - Body

The Star Entertainment Group and TAFE Enterprise – a shining combination

The Star Entertainment Group identified skills shortages in their industry and saw an opportunity to retrain their staff. But they needed a customised training program that filled their specific needs, as well as one that was flexible enough to fit in with business needs.

The Challenge

  • Create a specialised training program that addressed a serious industry skills shortage
  • Give students the skills and confidence to progress their career, while also creating pathways into senior positions in an industry with a traditionally high staff turnover
  • Tailor training so that it could lead to a nationally recognised qualification

TAFE Enterprise delivered

Because TAFE Enterprise understands business and, more importantly, listened to The Star’s needs, we:

  • Launched the innovative Sydney School of Hospitality Excellence - International Hospitality Service Program
  • Addressed skill shortages in silver-service, food and beverage matching, and wine, beer and spirit selection
  • Delivered a program in learning blocks that suited different workplace’s operational needs
  • Delivered Masterclasses taught by relevant industry experts
  • Provided industry contacts, experience, knowledge and expertise that gave students the skills and confidence needed to succeed in the industry

Results

  • Participants graduated from the course with 6-star skills and experience, ready to start work in the industry
  • Students were offered employment in prestigious hotel organisations following completion of the program
  • Continuation of the program at Certificate IV level in 2018 to increase employability skills

Testimonial

Matt Bekier, Managing Director and CEO - The Star Entertainment Group

TAFE Enterprise continues to assist us ... by creating flexible, customised training programs that produce skilled, dedicated employees across many facets of our organisation.

Download full case study

Be ready for tomorrow

98% satisfaction rating amongst NSW businesses

Over 1,200 fully adaptable courses

Enterprise - Generic Footer

Discover how TAFE Enterprise can work with your business