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Enterprise - Case Study - The Star - Top


The Star Entertainment Group

When The Star Entertainment Group wanted their Hospitality employees to shine, they turned to TAFE Enterprise to provide the polish for future recruits

Enterprise - Case Study - The Star - Body

The Star Entertainment Group and TAFE Enterprise – a shining combination

The Star Entertainment Group identified skills shortages in their industry and saw an opportunity to retrain their staff. But they needed a customised training program that filled their specific needs, as well as one that was flexible enough to fit in with business needs.

The Challenge

  • Create a specialised training program that addressed a serious industry skills shortage
  • Give students the skills and confidence to progress their career, while also creating pathways into senior positions in an industry with a traditionally high staff turnover
  • Tailor training so that it could lead to a nationally recognised qualification

TAFE Enterprise delivered

Because TAFE Enterprise understands business and, more importantly, listened to The Star’s needs, we:

  • Launched the innovative Sydney School of Hospitality Excellence - International Hospitality Service Program
  • Addressed skill shortages in silver-service, food and beverage matching, and wine, beer and spirit selection
  • Delivered a program in learning blocks that suited different workplace’s operational needs
  • Delivered Masterclasses taught by relevant industry experts
  • Provided industry contacts, experience, knowledge and expertise that gave students the skills and confidence needed to succeed in the industry


  • Participants graduated from the course with 6-star skills and experience, ready to start work in the industry
  • Students were offered employment in prestigious hotel organisations following completion of the program
  • Continuation of the program at Certificate IV level in 2018 to increase employability skills


Matt Bekier, Managing Director and CEO - The Star Entertainment Group

TAFE Enterprise continues to assist us ... by creating flexible, customised training programs that produce skilled, dedicated employees across many facets of our organisation.

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