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Policies and Procedures: Fees

Additional Costs to Learners – TAFE NSW

0

Type: Policy
PD Number: PD03
Status: TAFE POLICY

1. Objectives – Policy statement

1.1

This policy outlines the additional costs that learners may be charged over and above the course fee.

2. Audience and applicability

This policy applies to TAFE NSW Regions with respect to additional costs to learners for materials, resources, equipment and services used by them in undertaking training and in the course of their study.

The following principles set the parameters for levying additional costs to learners:

  • additional charges may be requested of any learner for materials, resources, equipment and services that will be directly used by them in the course of their studies
  • essential items that become the property of the learner
  • the level of the additional costs are directly related to cost recovery of the requirements of the course for materials, resources, equipment and services used by the learner
  • learners are fully informed of the additional costs and alternatives available to those with difficulties paying through course information brochures, the TAFE NSW Region’s website, course orientation sessions and via online enrolment services
  • no monies collected to provide learners with materials, resources, equipment and services are diverted for other use
  • this policy is underpinned by the general principle that no learner should face embarrassment by inability to pay

3. Context

3.1

The policy has been developed in the context of the additional costs to learners, over and above the course fee, that are levied on learners when they enrol in TAFE NSW.

3.2

This policy has been reviewed in the context of the NSW Government Smart and Skilled Reform with implementation and effect from 1 January 2015.

3.3

The legislative requirements of the Higher Education Support Act (HESA) 2003 and the requirements within the TAFE NSW VET FEE-HELP policies and procedures

3.4 Document history and details

 

Implementation date

19/01/2006

Web publication date

24/01/2006

Reference Number

PD/2006/0314/V02

Approval date

19/01/2006

Approving officer

Managing Director TAFE NSW

Superseded documents

Course Related Charges Policy

Document history

N/A

Main changes since previous version

Reference to Smart & Skilled and VET Fee Help

Policy contact

TAFE Operations & Institute Services

NSW TAFE Commission reference numbers N/A

SCIS Number

N/A

Publication data

Publicly-available Yes
Storage location wwwpolicies: central
Primary location TAFE | Student administration | Fees
Leading and Managing
the School categories
none
Subject keywords TAFE, course related charges, students, enrolment, payment, resources, equipment, services

4. Responsibilities and delegations

4.1

Regional General Managers have responsibility for determining the additional costs for courses delivered by their Institute.

5. Monitoring, evaluation and reporting requirements

5.1

TAFE NSW Regions will monitor and evaluate the implementation of this policy and report as required.

5.2

TAFE NSW Student Services will review the policy annually to ensure compliance with the annual update to Smart and Skilled Operating Guidelines and Fees Administration policy

5.3

TAFE NSW STudent Services will monitor and review related procedures to ensure compliance with this policy

6. Contact

TAFE NSW Learner inquiries regarding this policy should be directed to the Administration Office at the learner’s college of enrolment

TAFE NSW Region inquiries regarding the implementation of this policy or its associated procedures should be directed to TAFE NSW Operations & Regional Support, TAFE NSW Student Services.

Last Modified: 2017-11-07 15:45:46

Higher Education Student Selection and Admissions Policy

0

Type: Policy
PD Number: PD20100414V02
Status: TAFE POLICY

1. Objectives – Policy statement

1.1

TAFE NSW higher education is committed to selection and admission principles that provide:
1.1.1
a broad and flexible framework for student admission to TAFE NSW higher education courses of study.
1.1.2
an efficient and equitable student admissions process which includes suitable adjustment for applicants who have been disadvantaged in educational experience but who demonstrate potential to succeed.
1.1.3
reliability and transparency.
1.1.4
a commitment to maximising student success in academic study.

2. Audience and applicability

2.1

This policy is appliable to:
staff involved with admitting students to TAFE NSW higher education courses of study.
applicants to TAFE NSW higher education courses of study.

3. Context

3.1

This policy is based on selection principles and business practices endorsed by the TAFE NSW Higher Education Academic Board. These principles support the provision of a fair and equitable selection process in line with principles of access and equity. Admission procedures will ensure there is sufficient provision of evidence to ensure the applicant has the necessary attributes for tertiary study.

3.2 Document history and details

4. Responsibilities and delegations

4.1

Academic staff are responsible for the effective administration and implementation of this policy and associated procedures.

4.2

The course coordinator is responsible for ensuring teachers are aware of and implement this policy and associated procedures.

5. Monitoring, evaluation and reporting requirements

5.1

This document will be reviewed and updated regularly in line with the Quality Assurance and Continuous Improvement Framework -TAFE NSW.

6.Contact

Director, TAFE NSW Higher Education

(02) 9217 4381

Last Modified: 2017-03-06 14:45:29

Higher Education Tuition Fees, Payments, FEE-HELP, Refund and Review Policy

0

Type: Policy
PD Number: PD20100407
Status: TAFE POLICY

1.Objectives – Policy statement

1.1

TAFE NSW Higher Education students are charged a tuition fee determined by subject (unit of study) cost for the subjects they are enrolled in. Full fee-paying students who meet the specified eligibility criteria and are enrolled in a FEE-HELP eligible qualification:

1.1.1

Must be charged the same tuition fee for a particular unit of study irrespective of whether they pay up-front or take out a FEE-HELP loan

1.1.2

Are eligible for a refund of tuition fees if they withdraw on or before the census date for the relevant unit of study

1.1.3

Are eligible for a refund of tuition fees if they withdraw after the census date only if they can demonstrate special circumstances as outlined in the Higher Education Support Act (HESA).

1.2 By the administrative date (that is, the 10 percent duration point), students must have either:

1.2.1

Paid their tuition fees up-front; or

1.2.2

Paid a proportion of their tuition fees up-front and indicated that they intend to apply for a FEE-HELP loan to cover the balance; or

1.2.3

Indicated that they intend to apply for a FEE-HELP loan to cover the full cost of their unit of study.

1.3

Students who elect to take out a FEE-HELP loan must submit a request for FEE-HELP assistance (either online or hard copy) on or before the census date.

1.4

Students who take out a FEE-HELP loan incur a debt once their enrolment is confirmed after the census date for the relevant unit of study. The Commonwealth charge a 25% loan fee on the student’s loan amount.

1.5

TAFE NSW Higher Education students may also be charged incidental fees for goods or services related to the subjects they are enrolled in.

1.6

All TAFE NSW fees and charges are reviewed on a yearly basis and are subject to change.

2. Audience and Applicability

2.1

All students who are enrolled in a TAFE NSW Higher Education qualification.

2.2

All eligible TAFE NSW Higher Education students enrolled in a unit of study in a FEE-HELP eligible qualification

2.3

Eligible students may be either:

  • FEE-HELP assisted, through accessing assistance in the form of a loan from the Commonwealth, or
  • FEE-HELP eligible, meaning that they would be entitled to access this assistance if they applied.

2.4

International students are not covered by this policy and are subject to the terms and conditions outlined on the TAFE NSW Higher Education international students’ application form which meet the ESOS Act (2000) and National Code of Practice (2007) requirements.

3. Context

3.1

Legislative requirements met by this policy:

Higher Education Support Act

FEE-HELP Guidelines, which are legislative instruments comprising:

FEE-HELP Guidelines

3.2 Document History and Details

Implementation date – 21-06-2012

Web publication date – 18/05/2015

Reference Number – PD/2010/0407/V02

Approval date – 21-06-2012

Approving officer – Deputy director-general TAFE and Community Education

Superseded documents

Higher Education FEE-HELP Tuition Fee & Refund Policy – TAFE NSW PD/2010/0407/V01

Document history

Main changes since previous version

Addressing of up-front and FEE-HELP payment of tuition fees; removal of cancellation fee incurred for withdrawal after administrative date but prior to census date.

Policy contact

Director, TAFE NSW Higher Education (02) 9217 4381

NSW TAFE Commission reference numbers N/A

SCIS Number

N/A

Publication data

Publicly-available – Yes

Storage location – wwwpolicies: central

Primary location – TAFE | Student administration | Fees

Leading and Managing the School categories – none

Subject keywords – tuition fees, refund, census, withdraw, FEE-HELP,

4. Responsibilities and Delegations

4.1

All students enrolled in a TAFE NSW higher education course are responsible for paying their tuition fees as applicable.

4.2

TAFE NSW Higher Education is responsible for charging and/or refunding tuition fees in accordance with this policy and its associated procedure.

4.3

The higher education unit is responsible for the maintenance of the TAFE NSW Higher Education Tuition Fees, Payments, FEE-HELP, Refunds and Review Procedure.

5. Monitoring, Evaluation and Reporting Requirements

5.1

The policy will be reviewed and updated regularly in line with the TAFE NSW Higher Education Quality Assurance and Continuous Improvement Framework.

6.Contact

Director, TAFE NSW Higher Education

(02) 9217 4381

Last Modified: 2017-03-06 14:46:57

Higher Education Tuition Fees, Payments, FEE-HELP, Refund and Review Procedures

0

Type: Procedure
PD Number: PD20100407
Status: TAFE POLICY

Implementation Document Summary

Implementation Document

Higher Education Tuition Fees, Payments, FEE-HELP, Refund and Review Procedures – TAFE NSW

Description

Higher Education students are charged a tuition fee for each subject they are enrolled in. Students can pay the tuition fee up front or can take out a FEE-HELP loan. Conditions apply in relation to refunds or remittance of tuition fees when a student withdraws.

Document type

Procedure

Associated policy

Higher Education Tuition Fees, Payments, FEE-HELP, Refund and Review Policy – TAFE NSW

Applicability

TAFE NSW higher education institution

Document contact

Director, TAFE NSW Higher Education

(02) 9217 4381

Last updated

21-06-2012

Last Modified: 2017-03-06 14:46:13

Student Fees and Refund Policy

0

Type: Policy
PD Number: WDFSG17201
Status: TAFE POLICY

Summary
This Policy identifies TAFE NSW students’ obligations for payment of the Student Fee, Concession Fee and, where applicable, Additional Costs determined by their enrolment conditions, other charges which may apply during their training, and the relevant refund conditions on fees, costs and charges.

Document Type
Policy

File Link
Student Fees and Refund Policy – TAFE NSW

Replaces Document
NSW Government Subsidised Training – Fee and Refund Policy

Other Written Directions
Student Fees and Refund Procedure (under development)

Supporting Business Work Tools
 Student Administration Moodle

WD Contact
Policy Operations and Support Officer
E: Bernadette.Colling@tafensw.edu.au

Group
Corporate Services

Applies to
All students, excluding TAFE NSW students who are covered by the VET Student Loan Tuition legislation or the Higher Education Student Loan legislation; and those covered by Contracted Training.

Last Modified: 2017-11-14 12:13:39

VET FEE-HELP Policy

0

Type: Policy
PD Number: PD20090397/V03
Status: TAFE POLICY

Print copy

The VET FEE-HELP program has been replaced by the VET Student Loans scheme on the 1 January 2017.  Existing VET FEE-HELP students will be grandfathered under this policy until the 31 December 2017.  New students from 1 January 2017 should refer to the VET Student Loans Policy TAFE NSW.

1. Objectives – Policy Statement

1.1

Students who meet the eligibility criteria and are enrolled in a VET FEE-HELP eligible qualification are able to apply for a Commonwealth VET FEE-HELP loan to cover all or part of the cost of their course fees.  Eligible courses are Diploma, Advanced Diploma, Graduate Certificate or Graduate Diploma on the scope of the TAFE Commission RTO.

 

1.2

This policy outlines how TAFE NSW will manage VET FEE-HELP in accordance with the requirements of the Higher Education Support Act 2003 and associated VET Guidelines.

1.3

The Higher Education Support Act 2003 outlines requirements for approved providers offering VET FEE-HELP. These relate to providers ensuring that students have access to:

  • Procedures for fair treatment
  • Student Review procedures
  • Student Grievance procedures for academic matters
  • Student Grievance procedures for non-academic matters
  • VET FEE-HELP Tuition Fee Refund Policy
  • Tuition Assurance provisions.

1.4

Other Commonwealth legislative requirements, such as those relating to the Privacy Act 1988, call for TAFE NSW to have specific procedures in place for VET FEE-HELP in relation to the management of records and providing student access to personal information.

1.5

TAFE NSW meets the HESA obligations to treat all students fairly through its general student policies, including policies in regard to student selection, assessment and grievance.

2. Audience and Applicability

2.1 To be eligible for VET FEE-HELP, a student must:

2.1.1

meet the citizenship requirements, that is

  • hold Australian citizenship, or
  • hold a permanent humanitarian visa and be resident in Australia for the duration of the unit of study in which they are seeking VET FEE-HELP assistance or
  • be a New Zealand citizen on a Special Category Visa (SCV subclass 444) and meet the following residency requirements:
    • arrived in Australia at least 10 years ago as a dependent child (ie under 18 and did not have a spouse or de-facto partner) and
    • been ordinarily resident in Australia for the previous 10 years (ie they have been here for the last 10 years including resident for eight of the last 10 years) and
    • lived in Australia for at least 18 months of the last two years at the time of application for the loan.
2.1.2

be a full fee-paying student or, from 1 July 2014, be a NSW Government subsidised student enrolled on or before the census date in an eligible unit of study through an approved VET provider and remain enrolled in the unit at the end of the census date.

2.1.3

have not exceeded their Commonwealth FEE-HELP limit (which includes FEE-HELP loans for higher education courses).

  • Meet the Tax File Number (TFN) requirements for managing their loan
  • Completed, signed and submitted a valid Request for VET FEE-HELP Assistance Form on, or before, the relevant Census Date.
2.1.4

Be actively participating in their course of study.

  • TAFE NSW may cancel the enrolment of students who are not engaging in their studies and progressing through the course.

2.2 An Eligible VET FEE-HELP Course of Study:

2.2.1

Includes:

  • All offerings at Graduate Certificate and Graduate Diploma level, as well as Diploma and Advanced Diploma courses offered to full fee-paying students.
  • From 1 July 2014, NSW Government subsidised training places in Diploma and Advanced Diploma courses.
2.2.2

This policy does not apply to holders of temporary visas, other permanent visas or international students.

3.Context

3.1

Legislative requirements met by this policy:
Higher Education Support Act 2003
VET Guidelines 2015

Technical and Further Education Commission Act 1990
Vocational Education and Training Act 2005

Standards for Registered Training Organisations (RTOs) 2015

Australian Migration Act 1958
Privacy Act 1988
Privacy and Personal Information Protection Act 1998 (NSW)
Government Information (Public Access) Act (GIPA)

3.2 Document History and Details

Implementation date – June, 2014

Web publication date – 02/02/2016

Reference Number – PD/2009/0397/V03

Superseded documents – PD/2009/0397/V02

Document history – updated 19/09/2016

4. Responsibilities and Delegations

4.1

TAFE NSW-Western Sydney Institute will manage and administer VET FEE-HELP requirements on behalf of TAFE NSW, under delegation from the Managing Director.

4.2

A Memorandum of Understanding is in place between TAFE NSW-Western Sydney Institute (the Managing Institute) and other TAFE NSW Institutes (Delivering Institutes) which sets out how VET FEE-HELP is to be managed in TAFE NSW.

4.3

Further information with regard to roles and responsibilities can be found in the VET FEE-HELP Policy Implementation Guidelines, the TAFE NSW VET FEE-HELP Tuition Fee and Refund Policy, and the TAFE NSW VET FEE-HELP Tuition Fee and Refund Guidelines.

4.4

TAFE NSW Customer Services will be responsible for managing and monitoring the TAFE NSW VET FEE-HELP Policy and Policy Implementation Guidelines and revising as the need arises.

5. Monitoring, Evaluation and Reporting Requirements

5.1

The policy will be monitored and evaluated on an annual basis.

6.Contact

Robyn Wright Manager, VET FEE Help

TAFE NSW Commission

Phone 02 9715 8032

Last Modified: 2017-02-06 15:15:18

VET FEE-HELP Tuition Fee and Refund Policy

0

Type: Policy
PD Number: PD20090398
Status: TAFE POLICY UNDER REVIEW

Print copy

The VET FEE-HELP program has been replaced by the VET Student Loans scheme on the 1 January 2017.  Existing VET FEE-HELP students will be grandfathered under this policy until the 31 December 2017.  New students from 1 January 2017 should refer to the VET Student Loans Policy TAFE NSW.

1.Objectives – Policy statement

1.1

Full fee-paying students who meet the specified eligibility criteria and are enrolled in a VET FEE-HELP eligible qualification and, from 1 July 2014, eligible students in NSW Government subsidised training places in Diploma, Advance Diploma or selected Certificate IV courses:

  • As a full fee-paying student, must be charged the same Tuition Fee for a particular Unit of Study irrespective of whether they pay up-front or take out a loan or,
  • As a student in a NSW Government subsidised training places, must be charged according to the NSW published fees
  • Are eligible for a refund or remittance of debt if they withdraw on or before the census date for the relevant Unit of Study. The census date is set at 20 per cent of the way into the Unit of Study.
  • Are eligible for a refund or remittance of debt if they withdraw after the Census Date if they can demonstrate special circumstances.
  • May apply to the Commonwealth for the FEE-HELP balance to be re-credited in circumstances of unacceptable conduct by TAFE NSW or an agent acting on behalf of TAFE NSW. Students should go to the StudyAssist website for more information and how to apply.

1.2

TAFE NSW sets an administrative date at no earlier than 10 per cent into the Unit of Study. By the administrative date students should have either:

  • Paid their Tuition Fees up-front; or
  • Paid a proportion of their Tuition Fees up-front and indicated that they intend to apply for a VET FEE-HELP loan to cover the balance; or
  • Indicated that they intend to apply for a VET FEE-HELP loan to cover the full cost of their Unit of Study.

1.3

Students who elect to take out a VET FEE-HELP loan, must submit a Request for VET FEE-HELP Assistance Form on or before the census date. This form is available online as part of the enrolment process or in hard copy from the college. A period of at least two business days must elapse between enrolment and applying for a loan.

1.4

Students who take out a VET FEE-HELP loan incur a debt once their enrolment is confirmed after the census date for the relevant Unit of Study.

2. Audience and Applicability

2.1

All eligible students who are enrolled in a Unit of Study in a VET FEE-HELP eligible qualification (Eligibility criteria are explained in the TAFE NSW VET FEE-HELP Policy – Refer to section 2.1)

3.Context

3.1

Legislative requirements met by this policy:

3.2

The following policy documents and guidelines should be referred to in relation to this policy:

  •  TAFE NSW VET FEE-HELP Policy
  •  TAFE NSW VET FEE-HELP Policy Implementation Guidelines
  •  TAFE NSW VET FEE-HELP Tuition Fee and Refund Guidelines.

3.3 Document History and Details

Implementation date – June, 2014

Web publication date – 08/02/2016

Reference Number – PD/2009/0398/V02

 

Superseded documents – PD/2009/0398/V01

Document history – N/A

Main changes since previous version

Additional policy statements in 1.1 and 2.2.

Policy ownership changed.

Updated context links in document history and details.

Policy contact

Peter Bourke,Chief Information Officer. Phone 9244 5293

NSW TAFE Commission reference numbers – enter Number or enter N/A

SCIS Number – enter SCIS Number or enter N/A

Publication data

Publicly-available – Yes

Storage location – wwwpolicies: central

Primary location – TAFE | Courses | Course offerings

Alt. location (I) – TAFE | Student administration | Fees

Leading and Managing the School categories – none Subject keywords – VET Tuition Fee, Fees, Refund, VET

4.Responsibilities and Delegations

4.1

TAFE NSW-Western Sydney Institute will manage and administer VET FEE-HELP requirements on behalf of TAFE NSW, under delegation from the Managing Director.

4.2

A Memorandum of Understanding must be in place between TAFE NSW-Western Sydney Institute (the Managing Institute) and other TAFE NSW Institutes (Delivering Institutes) which sets out how VET FEE-HELP is to be managed in TAFE NSW.

4.3

Further information with regard to roles and responsibilities can be found in the VET FEE-HELP Policy Implementation Guidelines, the TAFE NSW VET FEE-HELP Tuition Fee and Refund Policy, and the TAFE NSW VET FEE-HELP Tuition Fee and Refund Guidelines.

4.4

TAFE NSW Customer Services will be responsible for managing and monitoring the TAFE NSW VET FEE-HELP Policy and Policy Implementation Guidelines and revising as the need arises.

5. Monitoring, Evaluation and Reporting Requirements

5.1

The policy will be monitored and evaluated on an annual basis.

6.Contact

Robyn Wright, Manager – VET FEE-HELP

TAFE NSW Commission

Phone: 02 9715 8032

Last Modified: 2017-01-19 16:14:39