Information Technology

Qualification Certificate IV (NRT)
Course number 10309
National Code ICA40111
Training Package ICA11 - Information and Communications Technology
Program area Information Technology and Government  
Duration (nominal hours) 800
This course replaced 19036 - Information Technology (General)
This course replaced 19037 - Information Technology (General)
This course replaced 19444 - Information Technology (General)

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Traineeship You can do this course as part of a traineeship      

Skills List This is a NSW Skills List course      

Course overview

Course Description

This course is for people who want be competent in a wide range of general
information and communications technology (ICT) technologies and to support
small to medium enterprises (SMEs) that require broader rather than more
specialised ICT support.
Persons working at this level apply a wide range of knowledge and skills in
basic networking, IT support, database development, programming and web
development support; working safely and ethically in a sustainable work

Career Opportunities

Possible job titles relevant to this qualification include:
- computer technician;
- customer support;
- customer support professional;
- information systems operator;
- PC support;
- systems administrator;
- systems support;
- technical support;
- user support technician;
- network operations technician.


Pathways from the qualification
ICA50111 Diploma of Information Technology, or a range of other Diploma

Entry Requirements

 There are no entry requirements for this qualification.
Pathways into the qualification
Preferred pathways for candidates considering this qualification may include:
-    after achieving ICA30111 Certificate III in Information, Digital Media and
Technology, or other relevant qualifications or units equivalent to the
core of ICA30111
-    with demonstrated vocational experience in a range of work environments
using a range of information technologies.


Related Courses...

Industry Subgroup: Information Technology and Government

Locations & fees

TAFE NSW fees apply to offerings of this course at the following locations. Concessions or exemptions may apply for eligible students.

Year Half Year Fee Annual Fee
2014 $570 $1140

You can sort by clicking column headings below or to sort by distance from you, enter your postcode.

Location Attendance Status Week Starting How to Enrol
Inverell Full Time Available 03-Feb-2014 On Campus
Inverell Flexible Delivery Available 03-Feb-2014 On Campus
Inverell Full Time Available 03-Feb-2014 Enrol Now
Inverell Flexible Delivery Available 03-Feb-2014 Enrol Now
Miller Full Time Available 14-Jul-2014 Enrol Now
Mix And Match Flexible Delivery Available 14-Jul-2014 On Campus
Nepean Full Time Available 14-Jul-2014 Enrol Now
Nirimba Flexible Delivery Available 01-May-2014 Enrol Now
Nirimba Flexible Delivery Available 01-Jul-2014 Enrol Now
Nirimba Flexible Delivery Available 01-Aug-2014 Enrol Now
Nirimba Flexible Delivery Available 01-Apr-2014 Enrol Now
Nirimba Flexible Delivery Available 02-Jun-2014 Enrol Now
Orange Full Time Available 10-Feb-2014 Apply Now
Richmond Flexible Delivery Available 03-Feb-2014 Enrol Now
St Leonards Full Time Available 03-Feb-2014 On Campus

Commercial fees apply to offerings of this course at the following locations.
Location Status Start date End date How to Enrol Cost
TAFEnow Available Anytime Enrol Now $2950


Course structure

pdf icon Student Assessment Guide – Course

What you must do to complete the course

The course structure below shows what you must do to complete this course.
units/modules are arranged in groups and sometimes also in subgroups.
You must complete each group as specified as well as following the course
completion instructions.   If a course contains optional groups there will
statement at the top of the course indicating how many you must do.  At the
top of any group containing optional subgroups there will be a statement
saying how many you must do.
This course reflects the packaging requirements for ICA40111 Certificate
IV in Information Technology (Release 2) within the ICA11 Information and
Communications Technology Training Package (Release 2.0).
The qualification packaging rules state:
Total number of units = 20
5 core units plus
15 elective units, of which:
- a minimum of 10 units must be from the specialist elective groups below,
a maximum of 5 units from any one group:
- Group A Networking
- Group B Programming
- Group C IT support
- Group D Web design and development
- Group E Digital games
- Group F Digital media technologies
- Group G Project management
- up to 5 units may be from the elective units below or elsewhere in ICA11
any other Training Package or accredited course at Certificate III, IV or
Diploma level.
The elective units chosen must be relevant to the work outcome and meet
local industry needs.
To satisfy the Training Package requirements, this TAFE NSW course has been
structured as follows:
A total of 20 units must be completed - 5 core plus 15 electives
Group 1 - Core Units
All 5 core units must be completed.
Group 2 - Specialist Elective Units listed in ICA40111
At least 10 units must be completed from this group, with a maximum of 5
units from any one subgroup. The remaining 5 units may be selected from
Groups 2 and/or 3.
Group 3 - Elective units from any Training Package or accredited course at
Certificate III, IV or Diploma level
You do not need to select any units from this group but if you do, then no
than 5 units may be completed.
Students who require support to meet their learning goals may co-enrol in
the Learner Support course (TAFE Course Number 9999). Talk to your teacher
think you may require learner support.
Talk to your teacher and/or workplace trainer to ensure that your
combination of electives provides you with a suitable vocational outcome.
If you have completed other relevant training you may be eligible to have
units of competency from previous training counted towards completion for
this course. Talk to your teacher or workplace trainer if you think you
may be eligible for recognition for units previously completed.

Course Elective Completion:

At least 15 elective modules/units must be completed. These may be chosen from groups 2, 3

All module/units must be completed
Modules/Units Name Hrs National Module(s)
BSBSUS301A Implement and monitor environmentally sustainable work practices 40
BSBWHS304A Participate effectively in WHS communication and consultation processes 20
ICAICT202A Work and communicate effectively in an IT environment 25
ICAICT401A Determine and confirm client business requirements 30
ICAICT418A Contribute to copyright, ethics and privacy in an IT environment 20
All subgroups must be completed
At least 10 and no more than 15 module/units must be completed
No more than 5 module/units may be completed
Modules/Units Name Hrs National Module(s)
ICAICT423A Select cloud storage strategies 40
ICANWK401A Install and manage a server 40
ICANWK402A Install and configure virtual machines for sustainable ICT 50
ICANWK403A Manage network and data integrity 30
ICANWK404A Install, operate and troubleshoot a small enterprise branch network 30
ICANWK405A Build a small wireless local area network 40
ICANWK406A Install, configure and test network security 40
ICANWK407A Install and configure client-server applications and services 40
ICANWK408A Configure a desktop environment 40
ICANWK409A Create scripts for networking 50
ICANWK410A Install hardware to a network 40
ICANWK411A Deploy software to networked computers 40
ICANWK412A Create network documentation 30
ICANWK414A Create a common gateway interface script 40
ICANWK416A Build security into virtual private networks 40
ICANWK417A Build an enterprise wireless network 40
ICANWK418A Implement backbone technologies in a local area network 40
ICANWK419A Identify and use current virtualisation technologies 40
ICASAS307A Install, configure and secure a small office home office network 50
No more than 5 module/units may be completed
Modules/Units Name Hrs National Module(s)
ICAICT410A Conduct post-implementation IT system reviews 20
ICAICT420A Develop client user interface 40
ICAPRG401A Maintain open-source code programs 20
ICAPRG402A Apply query language 60
ICAPRG403A Develop data-driven applications 60
ICAPRG404A Test applications 50
ICAPRG405A Automate processes 40
ICAPRG406A Apply introductory object-oriented language skills 60
ICAPRG407A Write script for software applications 40
ICAPRG409A Develop mobile applications 40
ICAPRG410A Build a user interface 50
ICAPRG412A Configure and maintain databases 50
ICAPRG413A Use a library or pre-existing components 40
ICAPRG414A Apply introductory programming skills in another language 60
ICAPRG415A Apply skills in object-oriented design 40
ICAPRG416A Manage a software component reuse library 40
ICAPRG417A Apply mathematical techniques for software development 30
ICAPRG418A Apply intermediate programming skills in another language 60
ICAPRG419A Analyse software requirements 50
ICAPRG425A Use structured query language 60
ICAPRG426A Prepare software development review 30
ICAPRG427A Use XML effectively 50
ICAPRG428A Use regular expressions in programming languages 40
No more than 5 module/units may be completed
Modules/Units Name Hrs National Module(s)
ICADBS403A Create basic databases 30
ICADBS407A Monitor physical database implementation 40
ICADBS408A Link an RFID system to a database 40
ICADBS503B Create a data warehouse 30
ICAICT402A Determine project specifications and secure client agreement 20
ICAICT403A Apply software development methodologies 20
ICAICT404A Use online learning tools 30
ICAICT405A Develop detailed technical design 40
ICAICT406A Build a graphical user interface 50
ICAICT408A Create technical documentation 20
ICAICT411A Select and employ software and hardware testing tools 40
ICAICT412A Coordinate and maintain IT work teams 40
ICAICT413A Relate to clients on a business level 20
ICAICT415A Provide one-to-one instruction 20
ICAICT416A Contribute to the development of strategic plans 20
ICAICT417A Identify, evaluate and apply current industry-specific technologies to meet industry standards 40
ICASAD401A Develop and present feasibility reports 20
ICASAS402A Implement configuration management strategies 30
ICASAS403A Review site environmental factors prior to IT system implementation 20
ICASAS404A Acquire IT system components 20
ICASAS405A Identify and evaluate IT industry vendor technologies 20
ICASAS407A Conduct pre-installation audit for software installation 20
ICASAS408A Complete data transition in data migration process 20
ICASAS409A Manage risks involving ICT systems and technology 20
ICASAS410A Identify and resolve client IT problems 40
ICASAS411A Assist with policy development for client support procedures 10
ICASAS412A Action change requests 40
ICASAS413A Manage resolution of system faults on a live system 40
ICASAS414A Evaluate system status 20
ICASAS415A Optimise IT system performance 30
ICASAS416A Implement maintenance procedures 10
ICASAS417A Undertake IT system capacity planning 50
ICASAS418A Monitor and administer security of an IT system 30
ICASAS419A Support system software 50
ICASAS420A Provide first-level remote help-desk support 30
ICASAS421A Support users and troubleshoot desktop applications 20
ICASAS424A Support different operating systems 20
No more than 5 module/units may be completed
Modules/Units Name Hrs National Module(s)
ICAICT407A Maintain website information standards 20
ICAWEB401A Design a website to meet technical requirements 40
ICAWEB402A Confirm accessibility of websites for people with special needs 10
ICAWEB403A Transfer content to a website using commercial packages 20
ICAWEB404A Maintain website performance 20
ICAWEB405A Monitor traffic and compile website traffic reports 20
ICAWEB406A Create website testing procedures 20
ICAWEB407A Conduct operational acceptance tests of websites 20
ICAWEB408A Ensure basic website security 20
ICAWEB409A Develop cascading style sheets 20
ICAWEB410A Apply web authoring tool to convert client data for websites 20
ICAWEB411A Produce basic client-side script for dynamic web pages 40
ICAWEB412A Produce interactive web animation 60
ICAWEB413A Optimise search engines 40
ICAWEB414A Design simple web page layouts 40
ICAWEB415A Produce server-side script for dynamic web pages 40
ICAWEB416A Customise content management system 60
ICAWEB417A Integrate social web technologies 40
ICAWEB418A Use development software and IT tools to build a basic website 20
ICAWEB419A Develop guidelines for uploading information to a website 20
ICAWEB420A Write content for web pages 20
ICAWEB421A Ensure website content meets technical protocols and standards 30
ICAWEB422A Ensure website access and useability 15
ICAWEB423A Ensure dynamic website security 30
ICAWEB424A Evaluate and select a web hosting service 15
ICAWEB425A Apply structured query language to extract and manipulate data 60
ICAWEB429A Create a markup language document to specification 20
No more than 5 module/units may be completed
Modules/Units Name Hrs National Module(s)
ICAGAM401A Produce an interactive game 60
ICAGAM402A Identify and apply principles of games design and game playing 40
ICAGAM403A Create design documents for interactive games 30
ICAGAM404A Apply artificial intelligence in game development 60
ICAGAM405A Write story and content for digital games 30
ICAGAM406A Create visual design components for interactive games 40
ICAGAM407A Write scripts for interactive games 60
ICAGAM408A Use 3-D animation interface and toolsets 40
ICAGAM409A Create 3-D characters for interactive games 40
ICAGAM410A Develop 3-D components for interactive games 50
ICAGAM412A Design interactive media 40
ICAGAM413A Design and create 3-D digital models 50
ICAGAM414A Create audio for digital games 40
ICAGAM415A Develop simple environments for 3-D games 30
ICAGAM416A Prepare and complete image rendering processes 50
ICAGAM417A Apply digital effects to interactive products 50
ICAICT419A Work effectively in the digital media industry 30
No more than 5 module/units may be completed
Modules/Units Name Hrs National Module(s)
BSBCRT401A Articulate, present and debate ideas 40
CUFANM301A Create 2D Digital animations 40
CUFANM302A Create 3D Digital animations 50
CUFANM402A Create digital visual effects 60
CUFDIG401A Author interactive media 50
CUFPPM404A Create storyboards 30
CUFSOU204A Perform basic sound editing 30
CUFSOU301A Prepare audio assets 40
ICADMT401A Create visual design components for digital media 40
ICADMT402A Produce interactive animation 60
ICADMT403A Produce and edit digital images 30
No more than 1 module/unit may be completed
Modules/Units Name Hrs National Module(s)
ICAPMG401A Support small scale IT projects 60
No more than 5 module/units may be completed
Modules/Units Name Hrs National Module(s)
BSBADM405B Organise meetings 20
BSBADM409A Coordinate business resources 30
BSBADM502B Manage meetings 25
BSBWHS403A Contribute to implementing and maintaining WHS consultation and participation processes 30
BSBWRT301A Write simple documents 30
CUFANM403A Create titles for screen productions 30
CUFDIG301A Prepare video assets 40
CUFPOS403A Colour grade moving images 30
CUVDIG402A Experiment with techniques to produce video art 72
ICADBS409A Monitor and administer a database 30
ICADMT501A Incorporate and edit digital video 30
ICAICT421A Connect, maintain and configure hardware components 20
ICASAS425A Configure and troubleshoot operating system software 20
ICASAS426A Locate and troubleshoot IT equipment, system and software faults 20
ICTSUS4184A Install and test power saving hardware 60
ICTSUS4185A Install and test power management software 50
ICTSUS4186A Install thin client applications for power over ethernet 60
ICTTEN4198A Install, configure and test an internet protocol network 50
ICTTEN4199A Install, configure and test a router 60
ICTTEN4211A Design, install and configure an internetwork 60
ICTTEN5200A Install, configure and test a local area network switch 60
TAEASS401B Plan assessment activities and processes 20
TAEASS403B Participate in assessment validation 25
TAEDEL402A Plan, organise and facilitate learning in the workplace 35
TAEDES401A Design and develop learning programs 35
TAEDES402A Use training packages and accredited courses to meet client needs 25

Requirements to receive the qualification

To achieve ICA40111 Certificate IV in Information Technology (TAFE NSW course
number 10309), learners are required to complete 20 units of competency as
- all 5 core units from Group 1
- a total of 15 elective units, including
- at least 10 units from Group 2 with a maximum of 5 units from any one
- a maximum of 5 elective units from Group 3.

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