Use complex workplace communication strategies

Module/Unit PSPGOV512A
Program Area Information Technology and Government

Module/Unit Purpose

On completion of this unit you should be able to use complex workplace communication at middle management level with internal and external clients, colleagues and other staff. Specifically you should be able to: Prepare for complex communication Analyse and respond to opinions Present a convincing argument Develop a range of communication strategies

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TAFE NSW HIGHER EDUCATION