Provide a consultancy service for human resource management

Module/Unit PSPHR403A
Program Area Information Technology and Government

Module/Unit Purpose

This unit covers the provision of human resource information and advice to assist managers and others to deal with human resource matters. It includes identifying consultancy requirements, providing support to line managers and individual staff, and advising on linkages between human resource policy and organisational objectives. In practice, providing consultancy services in human resources overlaps with other generalist and specialist workplace activities such as applying government processes, acting ethically, complying with legislation, delivering client services, etc. This unit replaces PSPHR401A Provide a human resources consultancy service. The units are not equivalent. The revised unit has additional requirements, is no longer restricted to devolved human resource services and no longer addresses evaluation of consultancy services. Evaluation is addressed in PSPGOV509A Conduct evaluations, added to the Working in Government Competency field of the Training Package in 2004.


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