International Course Info

Course code:


Course fee:



0.5 Year


The Certificate IV in Travel and Tourism equips you with the knowledge and skills to embark on a global career. Learn from seasoned travel professionals how to turn your passion for adventure into solid skills that will help create life-changing experiences for your clients in this growing industry.

You will become a skilled operator in the tourism and travel sector and open up a diverse range of career pathways that may include roles at travel agencies, tour wholesalers, tour operators, tourist attractions, visitor information centres and more.

You can look forward to a life meeting new people, embracing adventure and guiding people to experience the best sights and destinations on our planet.

**This qualification is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available**


Learn more about Scholarships


Through theory and practical course-work, you will learn to:

  • Build customer relationships
  • Operate tours
  • Construct airfares
  • Interpret product information
  • Market travel and tourism destinations


You will participate in a range of activities in a simulated environment that allow you to practice your skills before attempting assessments. These include:

  • Handling customer enquiries
  • Managing and creating quotes and itineraries
  • Airfares and processing


Develop the personal qualities and skills needed to get ahead in this field:

  • Communication skills to connect with clients
  • Customer service, collaboration and consultation skills
  • Patience and attention to detail


Global tourism has continued to increase over the last five years, with the global travel and tourism industry contributing approximately USD $2.9 trillion to GDP in 2019.


When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledgeand skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

Academic Requirements:
English Language Requirements:
Location Requirements:
  • TAFE NSW Ultimo will offer a package with the Diploma of Travel and Tourism Management with direct credits.

TAFE NSW makes every effort to ensure your Language, Literacy and Numeracy (LLN) needs are met. The level of support you need may be assessed via a review of your LLN skills with written tasks and a one-on-one interview. If you need to strengthen your LLN skills, an individual training plan will be created with you.

To be prepared for this course, it is recommended that you have:

  • Effective communication
  • The ability to work as part of a team
  • Attention to detail
  • Highly organised

If you need help preparing for study, contact us about your options.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.


From mountains to oceans, from cities to country towns, international students can choose from a range of courses offered at multiple campus locations across the state. Experience our vibrant spaces such as libraries, cafes and gyms as well as places you can network and socialise.

Learn more about TAFE NSW study locations

LocationsStarting DatesCourse Fees
Ultimo Feb , Jul A$9,400
LocationsStarting DatesCourse Fees
Ultimo Feb , Jul A$9,400


Additional costs for uniforms, equipment, textbooks and materials (if applicable) range from A$300 - $1,000 per course.


TAFE NSW offers you a range of on campus study environments you will have access to industry specific computer rooms,study and presentation areas as well as general student facilities to enhance your learning and student experience.

Student facilities, amenities and support services include:

  • TAFE NSW Disability Support Service
  • TAFE NSW Language, Literacy and Numeracy (LLN) support
  • TAFE NSW Careers, Counselling and Pathways Service
  • Smarthinking - online access to a tutor


To receive this course students must complete all core units and a range of Additional units. 

Note: Additional units may vary between each semester and campus, and will depend on a number of considerations including the packaging rules for the qualification and demand for the unit at that location. TAFE NSW does not guarantee that speciality units listed will be offered at each location and semester. You will receive your timetable from the teaching section on commencement and speciality units offered will be provided at that time.

  • Packaging Rules: Total number of units 19
  • 7 core units
  • 12 elective units consisting of 6 units from Group A
  • 6 additional units from Group A, Group B, elsewhere in the SIT Training Package or any other current Training Package or accredited course.
  • Core Units
  • SITTIND001 Source and use information on the tourism and travel industry
  • SITXCCS007 Enhance customer service experiences
  • SITXCOM002 Show social and cultural sensitivity
  • SITXCOM005 Manage conflict
  • SITXFIN002 Interpret financial information
  • SITXHRM001 Coach others in job skills
  • SITXWHS003 Implement and monitor work health and safety practices
  • SITXCCS002 Provide visitor information
  • SITTTOP003 Allocate tour or activity resources
  • SITTTSL002 Access and interpret product information
  • SITTTSL003 Provide advice on international destinations
  • SITTTSL004 Provide advice on Australian destinations
  • SITTTSL005 Sell tourism products and services
  • SITTTSL006 Prepare quotations
  • SITTTSL007 Process reservations
  • SITTTSL008 Book supplier products and services
  • SITTTSL009 Process travel related documentation
  • SITTTSL010 Use computerised reservations or operations system
  • SITTTSL011 Source airfares for domestic flights
  • SITTTSL012 Construct normal international airfares
  • SITTTSL014 Construct advanced international airfares
  • SITTTSL015 Administer billing and settlement plans
  • SITTTSL016 Provide specialist advice on cruises
  • SITTTSL017 Maintain product inventories


From certificates to diplomas, degrees to study packages, you can take your study further with us.


Build your expertise with a TAFE NSW Travel and Tourism study pathway:

At TAFE NSW Ultimo:

  • If you apply for a package of Certificate IV in Travel and Tourism and Diploma of Travel and Tourism Management then you will receive 6 months credit towards the Diploma, hence the Diploma duration will be reduced to 0.5 year. (Package Duration: 1 Year).


Plan your study around your life with a TAFE NSW study package. Our study packages allow for multiple courses to be packaged together that can lead you to a TAFE NSW or an Australian University Bachelor Degree with credits. This gives you a one stop shop by completing your applications for the whole package through TAFE NSW allowing you to apply for one student Visa for the full duration of the package.

TAFE NSW allows for two or more courses to be packaged together, either to meet the prerequisite requirements for a course or to plan your studies around your career goals. You can submit a single TAFE NSW application form and will be able to apply for one Student Visa for the full duration of the package.

TAFE NSW allows for two or more courses to be packaged together leading to a University Bachelor Degree with guaranteed credit at Australian universities. You will be required to complete a TAFE NSW application form & University application form and will be able to apply for one Student Visa for the full duration of the package.