LEARN NEW SKILLS
Through a mix of theory and practical coursework, learn to:
- Coordinate and operate tour groups
- Schedule and supervise extended touring programs
- Provide excellent customer service
- Demonstrate social and cultural sensitivity
- Participate in safe work practices through identifying and controlling safety risks
GAIN PRACTICAL EXPERIENCE
Build your experience and get practical skills in:
- Leading tour groups
- Preparing and presenting commentaries and activities
- Managing conflict
- Providing First Aid
- Referring to and implementing industry policies and procedures
DEVELOP YOUR PROFESSIONAL CONFIDENCE
Develop the qualities you need to get ahead in this industry:
- Patience
- Initiative
- Excellent communication skills
- People management and customer service skills
- Complex problem solving skills
- A knack for storytelling
- Curiosity about in-depth subjects
CAREER PATHWAYS
This qualification could help you prepare for roles like:
- Tour Director
- Tour Manager
- Heritage Guide
- Cultural Guide
- General Tour Guide
INTERNATIONAL ENTRY REQUIREMENTS
When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledgeand skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.
- Year 10 or equivalent
English Language Requirements:
- Academic IELTS 5.5 or TOEFL (iBT) 46 or equivalent
- or Completion of a TAFE NSW General English Program
TAFE NSW makes every effort to ensure your Language, Literacy and Numeracy (LLN) needs are met. The level of support you require may be assessed via a review of your LLN skills with written tasks and a one-on-one interview. If you need to strengthen your LLN skills, an individual training plan will be created with you.
To be prepared for this course, it is recommended that you have:
- A passion for sharing cultural, historic, artistic or natural information and history
- An interest in managing other tour guides
- Confidence in establishing a network of connections and collaborative businesses
- An interest in educating a diverse range of people
- Confidence in performing public speaking tasks and leading group engagement activities
- Adequate fitness and mobility to deliver First Aid, like performing CPR (Cardiopulmonary Resuscitation) while kneeling on the floor
If you need help preparing for study, contact us about your options.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
STARTING DATES, COURSE FEES AND LOCATIONS
From mountains to oceans, from cities to country towns, international students can choose from a range of courses offered at multiple campus locations across the state. Experience our vibrant spaces such as libraries, cafes and gyms as well as places you can network and socialise.
Learn more about TAFE NSW study locations
Locations | Starting Dates | Course Fees |
---|---|---|
Ultimo | Feb , Jul | A$9,440 |
Locations | Starting Dates | Course Fees |
---|---|---|
Ultimo | Feb , Jul | A$9,440 |
ADDITIONAL COSTS
Additional costs for uniforms, equipment, textbooks and materials (if applicable) range from A$300 - $1,000 per course.
CAMPUS FACILITIES AND SUPPORT
TAFE NSW provides support services across all campus locations. Whatever your needs or circumstances, we have the resources, counselling and facilities to support you while you are studying.
We offer a range of support services including:
- TAFE NSW Disability Support Service
- TAFE NSW Language, Literacy and Numeracy (LLN) support
- TAFE NSW Careers, Counselling and Pathways Service
- Smarthinking - online access to a tutor
- LinkedIn Learning – an online resource that offers innovative courses and tutorials to improve your personal and professional skills
COURSE STRUCTURE AND UNITS
To receive this course students must complete all core units and a range of Additional units.
Note: Additional units may vary between each semester and campus, and will depend on a number of considerations including the packaging rules for the qualification and demand for the unit at that location. TAFE NSW does not guarantee that speciality units listed will be offered at each location and semester. You will receive your timetable from the teaching section on commencement and speciality units offered will be provided at that time.
- Packaging Rules 17 units must be completed
- 11 core units 6 elective units, consisting of:
- 4 units from the list below 2 units from the list below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
- Core Units
- HLTAID011 - Provide First Aid
- SITTGDE014 - Work as a guide
- SITTGDE016 - Lead tour groups
- SITTGDE017 - Prepare and present tour commentaries or activities
- SITTGDE023 - Coordinate and operate tours
- SITTGDE024 - Manage extended touring programs
- SITXCCS015 - Enhance customer service experiences
- SITXCOM007 - Show social and cultural sensitivity
- SITXCOM010 - Manage conflict
- SITXWHS005 - Participate in safe work practices
- SITXWHS006 - Identify hazards, assess and control safety risks
- SITTGDE013 - Interpret aspects of local Australian Indigenous culture
- SITTGDE015 - Provide arrival and departure assistance
- SITTGDE018 - Develop and maintain the general and regional knowledge required by guides
- SITTGDE019 - Research and share information on Australian Indigenous cultures
- SITTGDE020 - Prepare specialised interpretive content on flora, fauna and landscape
- SITTPPD013 - Develop interpretive activities
- SITTIND003 - Source and use information on the tourism and travel industry
KEEP LEARNING WITH TAFE NSW
From certificates to diplomas, degrees to study packages, you can take your study further with us.
STUDY PATHWAYS
Build your expertise with a TAFE NSW Travel and Tourism study pathway:
STUDY PACKAGES
Plan your study around your life with a TAFE NSW study package. Our study packages allow for multiple courses to be packaged together that can lead you to a TAFE NSW or an Australian University Bachelor Degree with credits. This gives you a one stop shop by completing your applications for the whole package through TAFE NSW allowing you to apply for one student Visa for the full duration of the package.
TAFE NSW allows for two or more courses to be packaged together, either to meet the prerequisite requirements for a course or to plan your studies around your career goals. You can submit a single TAFE NSW application form and will be able to apply for one Student Visa for the full duration of the package.