Statement of Attainment in Responsible Conduct of Gambling

The Responsible Conduct of Gambling course focuses on harm minimisation requirements, detection of problem gambling, the proper communication with and management of patrons using gaming machines, and ensuring that minors (people under 18 years of age) are not permitted to use the gaming machines. Gaming machines are only allowed in two types of licensed venues: registered clubs and full hotels. If you are working (or planning to work) in a venue that is licensed to keep and operate gaming machines, then you will need RCG certification to carry out any of the following roles:

Licensee (of a full hotel)
Secretary (of a registered club)
Staff whose duty includes any activity involving gaming machines on the premises. This may include but is not limited to staff who patrol or serve in the gaming machine area, or staff who are involved in paying out winnings to patrons.

The NSW Liquor and Gaming Machine laws require licensees and staff with gaming machine duties to complete approved training in the Responsible Conduct of Gambling (RCG).

To register for an information session, head to tafensw.edu.au/infofest. Students who cannot attend the Information Session please make an online enquiry or contact us on 131 601 for more information about the course!

STUDY COMMITMENT

This is a Part Time Face to Face course. You will need to attend approximately 7 hours of class, over 1 day.


IS THIS COURSE RIGHT FOR YOU?

This course offering is designed for people who:
This skill set provides skills and knowledge required to provide responsible gambling services, and to assist those customers who have issues with problem gambling.
The Responsible Conduct of Gambling course focuses on harm minimisation requirements, detection of problem gambling, the proper communication with and management of patrons using gaming machines, and ensuring that minors (people under 18 years of age) are not permitted to use the gaming machines. Gaming machines are only allowed in two types of licensed venues: registered clubs and full hotels. If you are working (or planning to work) in a venue that is licensed to keep and operate gaming machines, then you will need RCG certification to carry out any of the following roles:
Licensee (of a full hotel)
Secretary (of a registered club)
Staff whose duty includes any activity involving gaming machines on the premises. This may include but is not limited to staff who patrol or serve in the gaming machine area, or staff who are involved in paying out winnings to patrons.
The NSW Liquor and Gaming Machine laws require licensees and staff with gaming machine duties to complete approved training in the Responsible Conduct of Gambling (RCG).

Students must be over 18 years of age to receive RCG competency card.

SERVICES AND STUDY SUPPORT

There are additional learning and study tools available for this course, including:
TAFE NSW provides the following services to ensure a supported and successful learning environment for all students:
Aboriginal and/or Torres Strait Islander Student Support and Services; Accessibility and Disability Services; Personal Counselling; Vocational Counselling
Learning Support; International Student Support; Scholarships; Multicultural Support

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

• LinkedIn Learning (formerly Lynda.com)
• Smarthinking - after hours online study support service
• Easy computing online short courses
• Access to local TAFE libraries
• Accessibility and Disability Support Services
• Access to Read&Write learning support software at TAFE and at home

To keep you safe while studying, some of our face to face classes may be replaced with online or connected learning. We have also modified our face to face classes to meet physical distancing requirements and increased cleaning on campus. As restrictions ease, the way you attend your class may change again. If work placement and the demonstration of practical skills are requirements of your course, due to the impacts of COVID-19 there may be a delay or modification in being able to undertake these aspects of your course in the planned timeframe. Be assured, we'll keep you informed every step of the way.

This course is currently scheduled on Friday 11 June 2021, from 9.00am to 3.30pm at TAFE NSW Ulladulla.

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. Enrol and pay online via our secure payment gateway to secure your place. As you progress through the enrolment process you will be prompted to provide additional information.

For further information or assistance, call 131 601.

Find out more about Applying and Enrolling

Core Units