Offering Info

Certificate III in Library and Information Services

  • National Course Code: BSB30420
  • TAFE NSW code: BSB30420-01V01-22OTE-033

Location – TAFE Digital


Self paced



Course Start Date


Study Commitment

11 Hours per week


1 year

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government

Course Details

The nationally accredited Certificate III in Library and Information Services is an excellent starting point for a rewarding career in a library. If you love books and enjoy helping customers, this course will deepen your skills in using library databases and researching information.


Through a mix of theory and practical coursework, learn to:

  • Develop information literacy
  • Give great customer service
  • Work in a team
  • Use computers and library databases


Develop the attributes to help you get ahead:

  • Strong customer service skills
  • Good organisation and self-motivation
  • An enjoyment of conducting research and using digital technology


Completing this course provides you with:

  • A nationally recognised qualification at Certificate III level

Career opportunities:

  • Library assistant


Take your career further with the:

  • Certificate IV in Library and Information Services
  • Diploma of Library and Information Services

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.


There are no entry requirements for this qualification. You can enrol now.

TAFE NSW also offers the Certificate III in Library and Information Services as a traineeship. To be eligible to enrol as a trainee you must:

  • Be employed in the library and information services environment as this course is delivered in the workplace
  • Have a signed traineeship contract

Thinking about a traineeship? Enquire today.


To be prepared for this course, we recommend that you have:

  • An interest in working in a library environment
  • Good organisational skills and ability to respond well to rapid change
  • The ability to multitask
  • Language, literacy and numeracy (LLN) at a Year 10 high school level

TAFE NSW may ask you to complete a Language, Literacy and Numeracy (LLN) skills test.

This skills test helps us to understand your individual study needs, to design an individualised plan that supports your study success and ensures your LLN skills match the demands of the course.

Discover the skills you need, for the job you want at a TAFE NSW Information Session.


This is a self paced online course. You must attend approximately 11 hours of class. You may also be required to complete approximately 10 hours of additional study. This additional study could include private study, work placements and research.

The course will run for 52 weeks.

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly
  • Smarthinking - after hours online study support service
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

An individual training plan will be provided when you enrol in this course. Your plan will outline the recommended study timetable and detail your units and assessments.


This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?


Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding


Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. Enrol and pay online via our secure payment gateway to secure your place. As you progress through the enrolment process you will be prompted to provide additional information.

For further information or assistance, call 131 601.

If you are interested in studying as a Trainee please call 131 601 for full details. (only if available as a trainee)

Core Units
Number Title
BSBINS301 Develop and use information literacy skills
BSBOPS304 Deliver and monitor a service to customers
BSBTEC201 Use business software applications
BSBWHS311 Assist with maintaining workplace safety
BSBXTW301 Work in a team
CUAIND202 Develop and apply knowledge of information and cultural services organisations
Elective Units
Number Title
BSBINS203 Assist with circulation services
BSBINS304 Process and maintain information resources
BSBINS305 Participate in cataloguing activities
BSBINS306 Provide multimedia support
BSBINS404 Search library and information databases
ICTWEB306 Develop web presence using social media

Note: Not all elective units listed may be available to study, please enquire for more information.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Enrol Now

Course Location

TAFE Digital
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.


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22OTE-033 S:01 Jul 2022 E:30 Jun 2023 D:364