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Offering Info

Certificate III in Business Administration (Medical)

  • National Course Code: BSB31115
  • TAFE NSW code: BSB31115-01V03-20BAL-010

Location – Ballina

Study Type

PT Evening

Course Start Date

Anytime

Study Commitment

14.6 Hours per week

Duration

36 Weeks

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government

Course Details

Complete the nationally accredited Certificate III in Business Administration (Medical) to specialise your administration career as a medical Receptionist, clinic administrator, nursing administrator, medical records officer. Work in medical and allied health practices, private surgeries and hospitals.

LEARN NEW SKILLS

Through theory and practical course work, you will build skills in:

  • Working in a medical environment
  • A medical software program called Pracsoft
  • Managing competing priorities
  • Creating spreadsheets and managing documents
  • Touch typing and keyboard skills
  • Supporting a team in an office environment

DEVELOP YOUR TALENT

Develop the personal qualities that will help you get ahead in this field:

  • Build your confidence in engaging with colleagues and patients
  • Switch on your drive and self-motivation
  • Work collaboratively and independently
  • Develop your written and verbal communication style

ACHIEVE YOUR GOALS

Completing this course will provide you with:

  • A nationally recognised qualification at Certificate III level
  • Skills that can be used in any industry
  • A strong foundation to continue your studies

Career opportunities:

  • Medical Receptionist
  • Clinic administrator
  • Nursing administrator
  • Medical Records Officer

GROW YOUR CAREER

Take your studies further with:

  • Certificate IV in Business Administration
  • Diploma of Business Administration
  • Certificate IV in Business
  • Diploma of Business
  • Diploma of Practice Management
  • Bachelor of Business with TAFE NSW Degrees

INDUSTRY DEMAND

Administrative assistants and support workers are employed in practically every industry, including schools, hospitals, government agencies, legal offices, digital and media agencies and more. This is a career choice with endless opportunities for employment and professional growth.

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

TRAINING PACKAGE REQUIREMENTS

There are no entry requirements for this qualification.

TAFE NSW REQUIREMENTS

There are no TAFE NSW entry requirements for this qualification.

LICENSING REQUIREMENTS

No licensing, legislative or certification requirements apply to this qualification.

WORK PLACEMENT

There is no work placement requirement for this qualification.

BE PREPARED

To be prepared for this course, it is recommended that you have:

  • Some experience with different computer software programs, like Microsoft Word
  • Typing skills
  • Experience in an office environment
  • A good understanding of workplace expectations and practices
  • Communication and collaboration skills and want to develop these further

If you need support in preparation for study, contact us about your options.

You may also consider the Certificate II in Business which will give you the skills you need to complete the Certificate III in Business Administration (Medical).

To be enrolled in this course, you need to be able to provide evidence that you are:

  • There are no pre-requisites for this course, however, students will be required to use the Microsoft Office Suite of programs and will need to have previous computer experience.
  • It is highly recommended for students to have previous medical industry experience.
  • It is beneficial for students to have access to a computer at home to allow for practice and completion of at home activities and completion of assessment work.
  • Students will also have access to TAFE campus library resources to complete any work.

To successfully complete this course, you will need:

  • Language, Literacy and Numeracy (LLN) skills as defined in the Australian Core Skills Framework (ACSF).
  • If you haven't studied at this level or above before, you may be required to undertake an assessment of your LLN skills so that we can better understand your academic capabilities and identify areas where you may need support.
  • If you do not meet these requirements a Teacher will discuss alternative options or support services available to help you achieve your study goals.

INFORMATION SESSIONS

There are no information sessions currently scheduled for this course.

STUDY COMMITMENT

This is a part-time evening, blended course. You will need to attend approximately 3 hours of class, over 1 day a week, for 36 weeks. As well as the in-class component, you will need to complete approximately 11.7 hours of other study per week.

You may also be required to complete approximately 3.4 hours of additional study each week outside of class hours, including (private study, research and assignment preparation).


IS THIS COURSE RIGHT FOR YOU?

This course offering is designed for people who:

  • Are already employed in Business Administration (Medical) industry wanting to formalise or extend their existing skills and knowledge. Age ranges vary from school leavers through to the mature age students.
  • Are looking for employment opportunities within the local area in Ancillary Health Services, Aged Care Facilities, Hospitals, Medical Clinics, and Medical Recordkeeping, in various positions such as Medical Secretary, Clinical Coding Clerk, Admissions Clerk (Health Services), Medical Records Officer, Medical Typist, and Medical Receptionist, and the course electives have been chosen with this in mind. Pathways from the qualification include Certificate III in Accounts Administration or CIV Business Administration.

SERVICES AND STUDY SUPPORT

There are additional learning and study tools available for this course, including:

  • Free tutorial support service to all TAFE NSW learners.
  • Studiosity - online access to a real life tutor.
  • Library resources.
  • Additional LLN support may be provided in the classroom where a need has been highlighted through screening. Students who have identified as having a disability are eligible to receive individual tutorial support determined on an individual basis.

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly Lynda.com)
  • Studiosity - online access to a real life tutor
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

This course is currently scheduled on Wednesday from 4.30pm to 7.30pm. This timetable may change and will be confirmed by your teacher.

SMART AND SKILLED FEES

This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?

ADDITIONAL RESOURCES

You will need to provide for yourself the following resources which you will keep when you complete your study:

  • Your own general stationery, (ie, pen, pencil, eraser, highlighters and stapler), including an A4 ring binder/dividers and plastic sleeves for handouts.
  • Headphones and a USB storage device or access to a cloud storage account will also be required for document storage.

READ BEFORE YOU ENROL

Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding

RECOGNITION

Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. Enrol and pay online via our secure payment gateway to secure your place. As you progress through the enrolment process you will be prompted to provide additional information.

For further information or assistance, call 131 601.

If you are interested in studying as a Trainee please call 131 601 for full details.

Find out more about Applying and Enrolling

Core Units
Number Title
BSBWHS201 Contribute to health and safety of self and others
BSBITU307 Develop keyboarding speed and accuracy
Elective Units
Number Title
BSBDIV301 Work effectively with diversity
BSBITU306 Design and produce business documents
BSBWRT301 Write simple documents
BSBMED301 Interpret and apply medical terminology appropriately
BSBMED302 Prepare and process medical accounts
BSBMED304 Assist in controlling stocks and supplies
BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment
BSBCUS301 Deliver and monitor a service to customers
BSBADM307 Organise schedules
BSBITU313 Design and produce digital text documents
BSBMED303 Maintain patient records

Note: Not all elective units listed may be available to study, please enquire for more information.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

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Course Location

Ballina
154-164 Burnet Street, Ballina
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

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