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Offering Info

Certificate III in Business Administration (Medical)

  • National Course Code: BSB31115
  • TAFE NSW code: BSB31115-01V03-20SHB-020

Location – Shellharbour

Study Type

Full Time

Course Start Date

Enquire Now

Study Commitment

31 Hours per week

Duration

17 Weeks

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government

Course Details

Complete the nationally accredited Certificate III in Business Administration (Medical) to specialise your administration career as a medical Receptionist, clinic administrator, nursing administrator, medical records officer. Work in medical and allied health practices, private surgeries and hospitals.

LEARN NEW SKILLS

Through theory and practical course work, you will build skills in:

  • Working in a medical environment
  • A medical software program called Pracsoft
  • Managing competing priorities
  • Creating spreadsheets and managing documents
  • Touch typing and keyboard skills
  • Supporting a team in an office environment

DEVELOP YOUR TALENT

Develop the personal qualities that will help you get ahead in this field:

  • Build your confidence in engaging with colleagues and patients
  • Switch on your drive and self-motivation
  • Work collaboratively and independently
  • Develop your written and verbal communication style

ACHIEVE YOUR GOALS

Completing this course will provide you with:

  • A nationally recognised qualification at Certificate III level
  • Skills that can be used in any industry
  • A strong foundation to continue your studies

Career opportunities:

  • Medical Receptionist
  • Clinic administrator
  • Nursing administrator
  • Medical Records Officer

GROW YOUR CAREER

Take your studies further with:

  • Certificate IV in Business Administration
  • Diploma of Business Administration
  • Certificate IV in Business
  • Diploma of Business
  • Diploma of Practice Management
  • Bachelor of Business with TAFE NSW Degrees

INDUSTRY DEMAND

Administrative assistants and support workers are employed in practically every industry, including schools, hospitals, government agencies, legal offices, digital and media agencies and more. This is a career choice with endless opportunities for employment and professional growth.

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

TRAINING PACKAGE REQUIREMENTS

TAFE NSW offers the Certificate III in Business Administration (Medical) as either a traineeship or non-traineeship, so you can create the career you want.

Non-traineeship

There are no entry requirements for non-trainees. You can enrol in this course now.

Traineeship

To be eligible for this course you must:

  • Be in relevant employment as this course is delivered in the workplace
  • Have a signed traineeship contract

Thinking about a traineeship? Enquire today.

IS THIS COURSE RIGHT FOR YOU?

To be prepared for this course, it is recommended that you have:

  • Some experience with different computer software programs like Microsoft Word
  • Typing skills
  • Experience in an office environment
  • A good understanding of workplace expectations and practices
  • Communication and collaboration skills and a desire to develop these further

If you need help preparing for study, contact us about your options.

ADDITIONAL REQUIREMENTS

With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.

To successfully complete this course, you will need:

  • Technology skills to access and navigate the internet
  • To be able to create, open and save electronic files
  • Access to a computer with reliable internet access, including webcam and microphone
  • To be a self-directed learner in the context of a supportive blended learning environment
  • Language and literacy skills to interpret technical language and pronounce complex and specific words correctly, numeracy skills to do basic mathematical calculations and interpret sequential numerical information when dealing with fees and processing medical accounts

Students without the technology will be able to book a computer at their local campus.

You need to complete 13 units, BSBWHS201 and BSBITU307 and 11 electives which have been pre-selected after consultation with industry to ascertain the skills and knowledge required for the job role.

The expectation is that by enrolling in this qualification you commit to the time frame in which the qualification is being delivered. The proposed study schedule will be discussed and an individual training plan will be established. Should you fall behind your agreed schedule you will be required to complete additional work and learning outside scheduled class time.

INFORMATION SESSIONS

There are no information sessions currently scheduled for this course.

STUDY COMMITMENT

This is a full time, blended course. You will need to attend approximately 20 hours of class, over 4 days a week, for 17 weeks. As well as the in-class component, you will need to complete approximately 11 hours of other study per week.

You may also be required to complete approximately 7 hours of additional study each week outside of class hours, including independent study, research, preparation of assessment tasks, learning support and online learning.

Connected learning is when students learn with a teacher and other students via web conferencing technology as part of a virtual classroom. It is different from online delivery because students and teachers are connected in real-time via web-conferencing.

IS THIS COURSE RIGHT FOR YOU?

This course is designed for people who need to learn hands-on medical administration, computing, customer service and communication skills in order to gain employment in a medical administration support role, or to go on to study either business administration or medical practice management at higher levels.

SERVICES AND STUDY SUPPORT

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly Lynda.com)
  • Smarthinking - after hours online study support service
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

To keep you safe while studying, some of our face to face classes may be replaced with online or connected learning. We have also modified our face to face classes to meet physical distancing requirements and increased cleaning on campus. As restrictions ease, the way you attend your class may change again. If work placement and the demonstration of practical skills are requirements of your course, due to the impacts of COVID 19 there may be a delay or modification in being able to undertake these aspects of your course in the planned timeframe. Be assured, we'll keep you informed every step of the way.

This course is currently scheduled Tuesday to Friday from 9.30am to 3.00pm delivered through a combination of face to face on campus classes and connected delivery where students will connect via a computer at home or on campus.

SMART AND SKILLED FEES

This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?

READ BEFORE YOU ENROL

Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding

RECOGNITION

Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Enrolments for this course have now closed.

Enquire now and we will contact you when enrolments open. Visit our Online Courses to view our range of study options that you can start anytime.

Core Units
Number Title
BSBWHS201 Contribute to health and safety of self and others
BSBITU307 Develop keyboarding speed and accuracy
Elective Units
Number Title
BSBADM307 Organise schedules
BSBITU313 Design and produce digital text documents
BSBITU306 Design and produce business documents
BSBWRT301 Write simple documents
BSBMED301 Interpret and apply medical terminology appropriately
BSBMED303 Maintain patient records
BSBMED304 Assist in controlling stocks and supplies
BSBDIV301 Work effectively with diversity
BSBCUS301 Deliver and monitor a service to customers
BSBMED302 Prepare and process medical accounts
BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment

Note: Not all elective units listed may be available to study, please enquire for more information.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Course Location

Shellharbour
11 College Avenue, Oak Flats
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.

 

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