Offering Info

Certificate III in Library and Information Services

  • National Course Code: BSB31215
  • TAFE NSW code: BSB31215-01V02-21NEW-541

Location – Newcastle


Full Time


On campus

Course Start Date

Enquire Now

Study Commitment

13.8 Hours per week


36 Weeks

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government

Course Details

The nationally accredited Certificate III in Library Information Services is perfect for those with an interest in literature and customer service. Providing you with a variety of skills, both unique to this industry and transferable, this course is an excellent starting point for a rewarding library career.


Through a mix of theory and practical coursework, learn to:

  • Information literacy - how to identify fake news
  • Customer service
  • Teamwork
  • WHS legislation
  • Circulation and using computers and other electronic devices in a library environment


Develop the attributes to help you get ahead:

  • Passion for literature, working with people and encouraging readers to get lost in a good book
  • A patient and caring nature
  • Strong customer service skills
  • Good organisation and self-motivation
  • An enjoyment of conducting research and using digital mediums


Completing this course provides you with:

  • A nationally recognised qualification at Certificate III level

Career opportunities:

  • Library assistant


Take your career further with the:

  • Certificate IV in Library and Information Services

This course is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.


There are no entry requirements for this qualification. You can enrol now.

TAFE NSW also offers the Certificate III in Library and Information Services as a traineeship. To be eligible to enrol as a trainee you must:

  • Be employed in the library and information services environment as this course is delivered in the workplace
  • Have a signedtraineeship contract

Thinking about a traineeship? Enquire today.


With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.

To be enrolled in this course, you need to be able to provide evidence that you have:

  • An assessment will be conducted early in the course to ascertain your language skills.

To successfully complete this course, you will need:

  • to have access to the Internet for research, study, online assessments and communication.


There are no information sessions currently scheduled for this course


This is Full Time course. You will need to attend approximately 7.5 hours of class, over 3 days a week, for 36 weeks. As well as the in-class component, you will need to complete approximately 6.3 hours of other study per week.

You may also be required to complete approximately 1.5 hours of additional study each week outside of class hours including, private study, reflection, research and assignment preparation.


This course offering is designed for people who:

  • Are from a diverse range of backgrounds
  • Are school leavers, to mature aged people
  • Retraining for a new career.

It is expected you will have used a library, in order to have an interest in the subject, and will need to have a desire to provide customer service in helping people to find information.


There is a new version of this course coming soon. If it is available before you complete your studies, you will be notified of your options and may be transferred to the new course.


TAFE NSW provides the following services to ensure a supported and successful learning environment for all students:

  • Aboriginal and/or Torres Strait Islander Student Support and Services
  • Accessibility and Disability Services
  • Personal Counselling
  • Vocational Counselling
  • Learning Support
  • International Student Support
  • Multicultural Support
  • Scholarships

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly
  • Smarthinking - after hours online study support service
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

The way you learn may change during your enrolment to ensure the best learning experience or to keep you safe as COVID-19 restrictions change, and some of our face to face classes may change to online or virtual classroom learning. Also, to ensure that we keep you safe while studying, we may modify our face to face classes to meet physical distancing requirements and increased cleaning on campus. If work placement and the demonstration of practical skills are requirements of your course, there may be a modification or delay in the planned timeframe due to COVID-19 impacts. Be assured, we'll keep you informed every step of the way.

This course is currently scheduled on Wednesday from 9.30am to 2.30pm, Thursday from 9.00am to 2.00pm, and Friday from 9.30am to 2.00pm. This timetable may change and will be confirmed by your teacher.


This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?


You will need to provide for yourself the following resources which you will keep when you complete your study:

  • Workbooks and resources are provided electronically. It will be your own cost if you want a hardcopy. There is an excursion to Sydney libraries, where the train fare will be your own cost.


Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding


Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Enrolments for this course have now closed.

Enquire now and we will contact you when enrolments open. Visit our Online Courses to view our range of study options that you can start anytime.

Core Units
Number Title
BSBWHS302 Apply knowledge of WHS legislation in the workplace
BSBCUS201 Deliver a service to customers
CUAIND202 Develop and apply knowledge of information and cultural services organisations
BSBLIB304 Develop and use information literacy skills
ICTICT203 Operate application software packages
BSBWOR203 Work effectively with others
Elective Units
Number Title
BSBLIB201 Assist with circulation services
CUAEVP201 Assist with the staging of public activities and events
BSBLIB306 Process and maintain information resources
BSBLIB303 Provide multimedia support
ICPPRP397 Transfer digital files
BSBLIB305 Use established cataloguing tools

Note: Not all elective units listed may be available to study, please enquire for more information.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Course Location

266 Maitland Road, Tighes Hill
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.


Unsave Course

Download Course Brochure

Enter your details to make an enquiry and receive the course brochure