Offering Info

Certificate III in Library and Information Services

  • National Course Code: BSB31215
  • TAFE NSW code: BSB31215-01V02-21WCN-007

Location – Western NSW multiple locations: Connected


Part Time


Virtual classroom off campus

Course Start Date


Study Commitment

10.7 Hours per week


37 Weeks

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government

Course Details

The nationally accredited Certificate III in Library Information Services is perfect for those with an interest in literature and customer service. Providing you with a variety of skills, both unique to this industry and transferable, this course is an excellent starting point for a rewarding library career.


Through a mix of theory and practical coursework, learn to:

  • Information literacy - how to identify fake news
  • Customer service
  • Teamwork
  • WHS legislation
  • Circulation and using computers and other electronic devices in a library environment


Develop the attributes to help you get ahead:

  • Passion for literature, working with people and encouraging readers to get lost in a good book
  • A patient and caring nature
  • Strong customer service skills
  • Good organisation and self-motivation
  • An enjoyment of conducting research and using digital mediums


Completing this course provides you with:

  • A nationally recognised qualification at Certificate III level

Career opportunities:

  • Library assistant


Take your career further with the:

  • Certificate IV in Library and Information Services

This course is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.


There are no entry requirements for this qualification. You can enrol now.

TAFE NSW also offers the Certificate III in Library and Information Services as a traineeship. To be eligible to enrol as a trainee you must:

  • Be employed in the library and information services environment as this course is delivered in the workplace
  • Have a signedtraineeship contract

Thinking about a traineeship? Enquire today.


With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.

To successfully complete this course, you will need access to a computer with MS Office or similar, Internet connection


This is a blended part time evening course. You will need to approximately 10.7 hours of study per week.

You may also be required to complete approximately 19.6 hours of additional study each week outside of class hours, including private study, research and assignment preparation.

This course is offered by Connected Classroom. This is just like a regular classroom, but teachers and students use the latest video conferencing technologies.

Your teacher can be in one TAFE location, and you can join the class from another TAFE location using video conferencing equipment or a mobile device. You can also join in from a venue in a participating regional community. You will be able to see and talk to your teacher and other students as though they were in the room with you. You will also have access to support to meet your learning needs.


This course is designed for people who are skilled independent students and who are considering a future working in the library sector.

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly
  • Smarthinking - after hours online study support service
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

This course is currently scheduled on Thursday from 8.00pm to 9.00pm. This timetable may change and will be confirmed by your teacher.


This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?


Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding


Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. Enrol and pay online via our secure payment gateway to secure your place. As you progress through the enrolment process you will be prompted to provide additional information.

For further information or assistance, call 131 601.

If you are interested in studying as a Trainee please call 131 601 for full details. (only if available as a trainee)

Core Units
Number Title
BSBCUS201 Deliver a service to customers
BSBLIB304 Develop and use information literacy skills
BSBWHS302 Apply knowledge of WHS legislation in the workplace
BSBWOR203 Work effectively with others
CUAIND202 Develop and apply knowledge of information and cultural services organisations
ICTICT203 Operate application software packages
Elective Units
Number Title
BSBLIB201 Assist with circulation services
BSBLIB302 Develop and apply knowledge of archives
BSBLIB303 Provide multimedia support
BSBLIB305 Use established cataloguing tools
BSBLIB306 Process and maintain information resources
CUAEVP201 Assist with the staging of public activities and events

Note: Not all elective units listed may be available to study, please enquire for more information.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Enrol Now

Course Location

Western Connect
Cnr Browne & Harold Sts, Forbes
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.


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21WCN-007 S:12 Jul 2021 E:01 Apr 2022 D:263