Offering Info

Certificate IV in Leadership and Management

  • National Course Code: BSB42015
  • TAFE NSW code: BSB42015-01V04-19WCN-007

Location – Western Connect

Study Type

Part Time Day

Course Start Date


Hours Per Week



18 Months

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government

Course Details

This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.

As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team.

They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.

Licensing/Regulatory Information
No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Depending on your previous qualifications and experience your fee may decrease from the maximum shown.
Payment by instalment may also be available. Your fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process.

Number Title
BSBADM405 Organise meetings
BSBCUS401 Coordinate implementation of customer service strategies
BSBINN301 Promote innovation in a team environment
BSBLDR401 Communicate effectively as a workplace leader
BSBLDR402 Lead effective workplace relationships
BSBLDR403 Lead team effectiveness
BSBMGT401 Show leadership in the workplace
BSBMGT402 Implement operational plan
BSBRSK401 Identify risk and apply risk management processes
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
BSBWOR404 Develop work priorities
BSBWRT401 Write complex documents
There are no entry requirements for this qualification.
Students will have access to a detailed learner guide, PowerPoint summary slides, assessment tasks and other recommended readings. You will also be able to attend workshops if they are offered in your area.

Assessments are a combination of written take home assessment events and in class assessable activities. Wherever possible the assessment events are workplace related. Learners receive an assessment task at the end of each workshop and they have approximately 1 month to complete this.

To complete this course, you will need to have a computer (or smart mobile device, e.g., iPad) and an internet connection

The Certificate IV in Leadership Management is ideal for those who need to build their leadership skills and become more organised and productive. It is suitable to new and aspiring managers/leaders and supervisors. Improve your people management skills and lead and develop your team to improve outcomes. Develop your own emotional intelligence (EQ) and understand the effect that your EQ has on others in your team. Become a better leader and manager through completing this course.

Your teachers are highly qualified with extensive workplace experience. They aim to help you understand the theory and apply it to the workplace using practical examples and hands-on tasks with regular feedback and guidance along the way. Our teachers are available to be contacted via email or phone throughout the duration of your course.

Units included in the standard Certificate IV in Leadership and Management are:
BSBWOR404 Develop work priorities
BSBLDR501 Develop and use emotional intelligence
BSBLDR401 Communicate effectively as a workplace leader
BSBCUS401 Coordinate implementation of customer service strategies
BSBINN301 Promote innovation in a team environment
BSBMGT403 Implement continuous improvement
BSBMGT402 Implement operational plan
BSBADM409 Coordinate business records
BSBRSK401 Identify risk and apply risk management processes
BSBLDR403 Lead team effectiveness
BSBLDR402 Lead effective workplace relationships
BSBLDR404 Lead a diverse workforce

For this campus-based course you will undertake your learning and assessment in a classroom at a local TAFE West Campus. This program includes activities which are to be completed in your own time. Employers please note: This course can also be customised specifically for your business, at a time/date/place that best meets your needs.

The course can also be undertaken as a Traineeship.
In this blended learning course you will undertake your learning and assessment through a combination of completing tasks in your own time and optional workshops.
Please contact the TAFE West Region Hotline 131601
Sales Team Manager, Administrative Supervisor, Warehouse Team Leader, Line Manager

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

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Course Location

Western Connect
Cnr Browne & Harold Sts, Forbes
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

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