Offering Info

Diploma of Library and Information Services

  • National Course Code: BSB52115
  • TAFE NSW code: BSB52115-01V03-21NEW-091

Location – Newcastle

Study Type

PT Evening

Course Start Date

Enquire Now

Study Commitment

11.8 Hours per week


2 Years

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government
  • VET Student Loans Available

Course Details

The Diploma of Library and Information Services will give you the skills and knowledge to:

  • Identify and resolve client ICT problems
  • Monitor compliance with copyright and licence requirements
  • Develop and promote activities, events and public programs
  • Consolidate and maintain industry knowledge

Study modes and locations, full time and part time at:

  • TAFE Digital
  • TAFE NSW Nepean
  • TAFE NSW Newcastle
  • TAFE NSW Ultimo
  • plus multiple regional locations (approximately 39 via blended learning)

Graduates of the Diploma of Library and Information Services go onto rewarding roles as a:

  • Small Museum Manager
  • Gallery Manager
  • Library Technician
  • Cultural Centre Director

Talk to us today about your career goals and we will help you understand the study options available to you.

This course is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.

This course is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

There are no formal entry requirements for this course.

It is assumed that you have literacy, numeracy and technical skills at Certificate IV level for success in this course. Contact your TAFE NSW campus if you have any questions about your suitability.


With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.

To be enrolled in this course, it is highly recommended you:

  • have completed the Certificate III in Library and Information Services, or
  • have completed 2 years working in the library industry (even as a volunteer)

There will be a teacher interview in conjunction with a challenge quiz, to ensure you have sufficient assumed knowledge.

To successfully complete this course, you will need:

  • access to the internet for research, study, online communication, and online assessments, outside of classroom attendance
  • to complete 12 days of placement in a library during the year, usually over 3 weeks in May. This will be organised by TAFE staff in consultation with you and preferred libraries

To register for an information session, head to Students who cannot attend the Information Session please make an online enquiry or contact us on 131 601 for more information about the course!


To find out more about this course, meet our teachers and receive information about enrolment and next steps, attend an onformation session. You will need access to a laptop, desktop or mobile device and WiFi.

Date Time Location
Wednesday, 20 January 2021 6.00pm to 7.00pm Newcastle Campus, Building P, Level 2, Room 4
Thursday, 21 January 2021 10.00am to 11.00am Newcastle Campus, Building P, Level 2, Room 4
Wednesday, 27 January 2021 6.00pm to 7.00pm Newcastle Campus, Building P, Level 2, Room 4
Thursday, 28 January 2021 10.00am to 11.00am Newcastle Campus, Building P, Level 2, Room 4


This is a part time evening course. You will need to attend approximately 1.2 hours of class, over 1 evening a week, for 2 years. As well as the in-class component, you will need to complete approximately 10.6 hours of other study per week.

You may also be required to complete approximately 3 hours of additional study each week outside of class hours, including work experience, private study and reflection, research, and assignment preparation.


This course offering is designed for people who:

  • have completed a Certificate II in Library and Information Services, or equivalent, or
  • have experience working in a library, but do not have formal qualifications
  • want to undertake studies, or retrain to pursue a career in libraries


There are additional learning and study tools available for this course, including:

  • Language, Literacy and Numeracy (LLN) Support
  • Aboriginal and Torres Strait Islander Support
  • Multicultural Learner Support
  • Careers Counselling and Pathways Support

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly
  • Smarthinking - after hours online study support service
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

To keep you safe while studying, some of our face to face classes may be replaced with online or connected learning. We have also modified our face to face classes to meet physical distancing requirements and increased cleaning on campus. As restrictions ease, the way you attend your class may change again. If work placement and the demonstration of practical skills are requirements of your course, due to the impacts of COVID-19 there may be a delay or modification in being able to undertake these aspects of your course in the planned timeframe. Be assured, we'll keep you informed every step of the way.

This course is currently scheduled on Wednesday, from 5.30pm to 8.00pm. Please note: classes are not scheduled every week, and are only as per the timetable. Some classes will be conducted online.


This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?


This course is approved for a Commonwealth VET Student Loan (VSL). If you meet the VSL eligibility and academic suitability requirements, you are able to apply to the Commonwealth for a loan to cover all or part of your course fee. We will ask you whether you would like to apply for a VET Student Loan when you enrol and advise you of the process.

To complete your VET Student Loan application, you will need to provide:

  • Your Tax File Number (TFN). If you dont have a TFN, click here for information on how to apply for one. You can complete your loan application with a Certificate of Application for a TFN, but must provide your TFN as soon as it is issued. If you dont provide your TFN before your first census day, you will need to pay the tuition fees for that unit of study.
  • Your Commonwealth Higher Education Student Support Number (CHESSN) ). If you have previously accessed a loan via the Higher Education Loan Program (HELP), either at TAFE or university, you will already have a CHESSN. You must use the same CHESSN whenever you access a student loan. If you dont have CHESSN, we will allocate one on your behalf.
To be eligible for a VET Student Loan, you will need to be assessed as academically suitable to undertake high level VET study. You will need to provide:
  • A copy of your Australian Year 12 Certificate; OR
  • A copy of a certificate showing that you have been awarded a qualification at level 4 or above in the Australian Qualifications Framework (where the language of instruction was English). If you previously completed a Certificate IV or higher qualification at TAFE NSW, just let us know where and when you studied in your application; OR
  • Display competence at Exit Level 3 in the Australian Core Skills Framework in both reading and numeracy through an approved Language, Literacy and Numeracy test. We will let you know if this is required once you apply.
If you intend to apply for a VET Student Loan, its important you know your student obligations.

Find out more about VET Student Loans

Direct payment by Unit of Study instalments is available for this course.

The Units of Study and associated fees for this course are detailed above. Fees are charged on the census day for each Unit of Study. To secure a loan for part or all of your course, you must be eligible and submit a valid application to the Commonwealth for a VET Student Loan. You may withdraw prior to the census date without incurring a fee.


Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding


Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Enrolments for this course have now closed.

Enquire now and we will contact you when enrolments open. Visit our Online Courses to view our range of study options that you can start anytime.

Core Units
Number Title
BSBLIB402 Consolidate and maintain industry knowledge
BSBLIB503 Develop and promote activities, events and public programs
BSBLIB604 Extend own information literacy skills to locate information
ICTSAS410 Identify and resolve client ICT problems
BSBLDR403 Lead team effectiveness
BSBCUS501 Manage quality customer service
BSBLIB513 Monitor compliance with copyright and licence requirements
Elective Units
Number Title
BSBLIB403 Complete a range of cataloguing activities
BSBLIB603 Contribute to collection management
BSBLIB512 Develop and maintain community and stakeholder relationships
BSBLIB506 Maintain digital repositories
BSBLIB406 Obtain information from external and networked sources
BSBLIB507 Promote literature and reading
BSBLIB511 Research and analyse information to meet customer needs
BSBLIB407 Search library and information databases
ICTICT308 Use advanced features of computer applications
ICTWEB418 Use development software and ICT tools to build a basic website
ICTWEB201 Use social media tools for collaboration and engagement
CHCDIV001 Work with diverse people

Note: Not all elective units listed may be available to study, please enquire for more information.

Small Museum or Gallery Manager, Library Technician, Cultural Centre Director.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Course Location

266 Maitland Road, Tighes Hill
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.


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