Offering Info

Certificate III in Individual Support (Home and Community)

  • National Course Code: CHC33015
  • TAFE NSW code: CHC33015-04V02-20DEN-017

Location – Hay

Study Type

PTE Connected

Course Start Date

Enquire Now

Study Commitment

18 Hours per week


36 Weeks

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government

Course Details

The nationally accredited Certificate III in Individual Support (Home and Community) prepares you for a rewarding career as an aged care or personal care worker in the evolving healthcare sector. Learn how to support clients with varying needs to maintain independence in their home and community environments.


Through theory and practical course work you will learn how to:

  • Provide individualised support to clients
  • Implement person-centred practices
  • Work with a range of diverse clients, including people with dementia
  • Provide information and advice to clients on their oral health
  • Use your discretion and judgement in a variety of circumstances
  • Be responsible for your results


Develop the qualities to get ahead in this field:

  • Collaboration
  • A focus on client service
  • Problem-solving skills
  • Communication excellence


Complete this course and gain:

  • A nationally recognised industry qualification
  • First Aid certificate
  • Qualified to provide care in homes and community care settings

Career opportunities include:

  • Aged care worker
  • Aged care support worker
  • Personal care worker
  • Assistant in nursing
  • Care assistant


This course offers a strong study pathway to gain employment in more senior roles:

  • Certificate IV Ageing Support
  • Diploma of Nursing

Boost your education with a degree after completing your Certificate IV:

  • Bachelor of Community Services with TAFE NSW Degrees
  • Bachelor of Nursing


The NSW Skills List identifies that there is a skills shortage for personal care workers across NSW. According to the Australian Government Job Outlook service, the number of people working in this field is forecast to grow significantly in the coming years.

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.


TAFE NSW offers the Certificate III in Individual Support (Home and Community) as either a traineeship or non-traineeship, so you can shape the career you want.


There are no entry requirements for non-trainees. You can enrol in this course now.


To be eligible for this course you must:

  • Be employed in the care industry as this course is delivered in the workplace
  • Have a signed traineeship contract

Thinking about a traineeship? Enquire today.


During your study, you will need to meet specific requirements that are necessary for you to complete your course work and be successful.

You will need to meet the following success requirements to be able to undertake work placement within industry. Your teacher will let you know when you need to provide evidence of:

  • Australian National Police Record Check
  • Occupational assessment, screening and vaccination against infectious diseases
  • Health care worker/student vaccination record card
  • Working with Children Check (WWCC) depending on your work placement
  • Signed code of conduct form and any other forms
  • Any additional evidence your work placement provider requires


Work placement provides you with opportunities to practise responding to situations and circumstances that cannot be replicated in a learning or simulated environment. Work placement strengthens your training and supports continued learning and assessment in the workplace.

During your course you will undertake a mandatory 120 hours of work placement with a suitable industry employer.

Depending on your mode of study, TAFE NSW will either arrange your work placement for you or support you to find one.


To be prepared for this course, it is recommended that you:

  • Enjoy working with people
  • Have good communication skills
  • Have a Driver Licence to travel to client homes if required
  • Have the ability to multi-task
  • Are a collaborative team player

You must also have a reasonable level of fitness and flexibility to carry out:

  • Manual handling tasks
  • First aid responses including performing CPR while kneeling on the floor

If you need help preparing for study, contact us about your options.


With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.

To successfully complete this course, you will need:

  • A competent level of literacy and English language skills (a level 3 on screening during week one).
  • Access to a computer with internet is essential as assessments are completed online.
  • A beginning level of employability and life skills that will enable them to safely care for people requiring assistance in their daily lives.
  • A National Police Check (approximately $55 - current price available on Australian Federal Police website) proir to the first day of class.
  • Screening against infectious diseases and vaccination (if required), and a health care worker/student vaccination record card.
  • To be responsible for providing appropriate clothing for work placement: white polo shirt, black/navy pants and black/navy enclosed shoes with non-slip soles and a fob watch.
  • To be responsible for any travel costs to complete on the job learning activities, work placement and field trips.

Work placement is a requirementof this course. You will need to complete 120 hours and Teachers & Education Support Officers will organise student work placement and match students to relevant organisations .
Depending on the type of organisation, some or all of the following advice will be required BEFORE commencement of work placement:

  • Satisfactory completion of a National Criminal Record Check.
  • Undertake screening and vaccination against infectious diseases.
  • Secure a seasonal flu shot (when available), with documentation of the batch number.
  • Some facilities/organisations require students to have a Working with Children Check.

This is a part-time blended course. You will need to attend approximately 4 hours of class, over 2 evenings a week, for 36 weeks. As well as the in-class component, you will need to complete approximately 14 hours of other study per week.

You may also be required to complete approximately 9 hours of additional study each week outside of class hours, including assignment preparation, homework and research.


This course is for people interested in caring for individuals and groups requiring assistance, in both their own homes and through community care organisations. The connected delivery mode involves video class teaching by qualified educators who will prepare you for a career in these industries. Assessments are completed online, during work placement, and in the practical teaching labs. Evening video classes are accessed from home, or can be accessed at TAFE NSW Albury, Poole Street.

  • Learners should be digitally literate, comfortable with computers, and able to complete course work successfully on their own, outside class hours.
  • Learners must have access to a computer, headphones and internet to undertake this course
  • Be able to provide their own travel to attend workshops
  • Students should be over the age of 16, as recommended by our industry partners.


There are additional learning and study tools available for this course, including:

  • Counsellors, LLN specialists, helpdesk and online learning support
  • Education Support Officers, Disability Consultants & Aboriginal Support Officers
  • Guidance from library staff & student support services
  • Contact with teachers via email and in person or via video calls at pre-arranged times
  • Work Placement Support

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly
  • Smarthinking - after hours online study support service
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

To keep you safe while studying, some of our face to face classes may be replaced with online or connected learning. We have also modified our face to face classes to meet physical distancing requirements and increased cleaning on campus. As restrictions ease, the way you attend your class may change again. If work placement and the demonstration of practical skills are requirements of your course, due to the impacts of COVID 19 there may be a delay or modification in being able to undertake these aspects of your course in the planned timeframe. Be assured, we'll keep you informed every step of the way.

Attendance is via Video Conference every Monday and Tuesday 6.30pm to 8.15pm. Monthly mandatory workshops held Saturdays 9.30am to 3.00pm at Wagga Wagga, Albuy, Young, Finley and Griffith. Workshop dates to be advised.


This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?


You will need to provide for yourself the following resources which you will keep when you complete your study:

Students have the opportunity to purchase the text book "Individual Support in Australia" online at (text book is optional)


Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding


Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Enrolments for this course have now closed.

Enquire now and we will contact you when enrolments open. Visit our Online Courses to view our range of study options that you can start anytime.

Core Units
Number Title
CHCCCS011 Meet personal support needs
CHCCCS015 Provide individualised support
CHCCCS023 Support independence and wellbeing
CHCCCS025 Support relationships with carers and families
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
CHCHCS001 Provide home and community support services
CHCLEG001 Work legally and ethically
HLTAAP001 Recognise healthy body systems
HLTWHS002 Follow safe work practices for direct client care
Elective Units
Number Title
CHCPAL001 Deliver care services using a palliative approach
HLTHPS006 Assist clients with medication
CHCAGE001 Facilitate the empowerment of older people

Note: Not all elective units listed may be available to study, please enquire for more information.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Course Location

178-182 Lachlan Street, Hay
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.


Unsave Course

Download Course Brochure

Enter your details to make an enquiry and receive the course brochure