Offering Info

Certificate IV in Community Services

  • National Course Code: CHC42015
  • TAFE NSW code: CHC42015-01V03-20ULL-150

Location – Ulladulla

Study Type


Course Start Date

03 Feb 2020

Hours Per Week



36 Weeks

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government

Course Details

The nationally accredited Certificate IV in Community Services will help you build a career as a community services worker in the fastest growing industry in Australia. Learn skills that can be applied broadly across the community services sector, in areas like alcohol and other drugs, child protection, juvenile justice, mental health and more, and help your clients achieve their goals.


Through work placement and theory, you will learn how to:

  • Build caring and supportive relationships with people accessing services, their carers and family members
  • Engage in interventions
  • Plan and conduct group activities
  • Gain experience working within a community development strategic framework


Develop the professional and interpersonal skills needed in this sector:

  • Resolve conflict and diffuse difficult situations
  • Explore the issues and interests of different communities


Success in this course will provide you with:

  • A nationally recognised qualification that enables you to work across the community services sector
  • The foundation to continue onto higher training or a university degree

Careers you will be able to pursue include:

  • Community services worker
  • Health education officer
  • Domestic violence officer
  • Family support worker


Take your study further for more senior job opportunities:

  • Diploma of Community Services
  • Diploma of Alcohol and Other Drugs
  • Diploma of Mental Health

If you are considering a university degree, you might like to consider:

  • Bachelor of Community Services through TAFE NSW
  • Bachelor of Welfare
  • Bachelor of Social Work


The Community Services and Health Industries are the largest and fastest growing in Australia. Job prospects in the major cities are excellent and the same is true in rural and regional areas where there is high demand for community workers.

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.


There are no Training Package entry requirements for this qualification.


To be eligible for this course, you need:

  • A valid Working With Children Check
  • A national police check
  • To be adequately fit and flexible to be able to perform CPR on the floor


There are no licensing, legislative, regulatory or certification requirements for this qualification.


Work placement is a central part of this course. It provides you with opportunities to refine your practical skills and gain authentic on-the-job experience.

You will attend a one-day workplace orientation, plus complete one of the following levels of mandatory work placement hours:

  • 120 hours (15 days) of work placement - if you are already working in the industry
  • 150 hours (20 days) of work placement - if you are new to the industry

TAFE NSW will arrange work placement for you. The decision on where you will be placed is guided through a nomination process of your preferred area and your personal circumstances.

If you choose to study online with TAFE Digital, you will need to arrange your own work placement with support from your teachers.


To be prepared for this course, it is recommended that you:

  • Enjoy working with people and independently
  • Have patience and can relate easily to people
  • Have good organisation and time management skills

If you need support in preparation for study, contact us about your options.


To complete this course and the required work placement hours, you will need to provide a Current Working with Children Check and a National Police Check. You will also need pens and paper. Acess to a device such as a laptop or tablet will assist your learning, but devices are available at TAFE NSW Campus libraries and in local libraries.

Work placements/projects will be undertaken. Students are required to complete at least 160 hours of work experience (if currently employed in the Community Services Industry, students are required to do 120 hours). This is organised by TAFE NSW staff.

It's all happening at TAFE NSW InfoFest. Register for an information session to broaden your skills set to get ahead. Can't find an Information Session for you? Enquire Online or call 131601.


There are no information sessions currently scheduled for this course.


This is a full-time blended course. You will need to attend approximately 12 hours of class delivered via Video Conference, over 3 days a week, for 36 weeks. As well as the in-class component, you will need to complete approximately 12 hours of other study per week.

You may also be required to complete approximately 6 hours of additional study each week outside of class hours, including self directed research and private study, assignment preparation, work placement hours, teacher/student consultation and tutorial support.

This course is offered by Connected Classroom.?This is just like a regular classroom, but teachers and students use the latest video conferencing technologies.

Your teacher can be in one TAFE location, and you can join the class from another TAFE location using video conferencing equipment or a mobile device. You can also join in from a venue in a participating regional community. You will be able to see and talk to your teacher and other students as though they were in the room with you. You will also have access to support to meet your learning needs.


If you would like a career in the Community Services Industry, this qualification will assist you to gain employment in this sector. You may have studied a Community Services qualification at a lower course level and want to upskill or you may be considering a career change. The Certificate IV in Community Services is an entry level qualification which opens up opportunities in positions such as case management, community development, support work, aged care work, disability work, mental health work, youth work and alcohol and other drug work. Note: This course will be delivered as a connected learning class. This involves a virtual classroom where you will be connected to your teacher and your fellow peers utilising a digital platform such as Skype for Business (or a similar digital learning platform). You will receive support in developing your skills in using this learning platform. Your teachers will attend the campus to run a face to face workshop during the course duration. It will assist your learning if you have access to a device such as a laptop, however computers are available at your TAFE NSW Campus or your local library. You are able to complete this course offsite from home if you have access to a computer & the required learning platform


We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly
  • Studiosity - online access to a real life tutor
  • Easy computing online short courses
  • Access to local TAFE libraries

Monday, Tuesday and Wednesday 9.30am to 1.30pm via connected classroom. This timetable may change and will be confirmed by your teacher.


This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?


Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding


Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. Enrol and pay online via our secure payment gateway to secure your place. As you progress through the enrolment process you will be prompted to provide additional information.

For further information or assistance, call 131 601.

If you are interested in studying as a Trainee please call 131 601 for full details

Find out more about Applying and Enrolling

Core Units
Number Title
CHCCCS004 Assess co-existing needs
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCADV001 Facilitate the interests and rights of clients
HLTWHS003 Maintain work health and safety
CHCCOM002 Use communication to build relationships
CHCLEG001 Work legally and ethically
CHCDIV001 Work with diverse people
Elective Units
Number Title
CHCAOD001 Work in an alcohol and other drugs context
CHCCCS019 Recognise and respond to crisis situations
CHCSOH001 Work with people experiencing or at risk of homelessness
CHCMHS001 Work with people with mental health issues
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCGRP002 Plan and conduct group activities
HLTAID003 Provide first aid
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety

Note: Not all elective units listed may be available to study, please enquire for more information.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

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Course Location

156 Green Street, Ulladulla
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

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