Offering Info

Certificate IV in Community Services

  • National Course Code: CHC42015
  • TAFE NSW code: CHC42015-01V03-21MVL-095

Location – Moss Vale


Full Time


Virtual classroom on campus

Course Start Date

Enquire Now

Study Commitment

14 Hours per week


35 Weeks

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is fully government-subsidised under JobTrainer

Course Details

The nationally recognised Certificate IV in Community Services helps you build a career as a community services worker in the fastest growing industry in Australia. Learn a broad range of skills in areas like alcohol and other drugs, child protection, juvenile justice, mental health and more, and help your clients achieve their goals.


Through a mix of theory and practical coursework, learn to:

  • Build caring and supportive relationships with people accessing services, their careers, and family members
  • Engage in interventions
  • Plan and conduct group activities
  • Gain experience working within a community development strategic framework


Develop the attributes to help you get ahead:

  • Resolve conflict and diffuse difficult situations
  • Explore the issues and interests of different communities


Completing this course provides you with:

  • A nationally accredited Certificate IV qualification that enables you to work across the community services sector
  • The foundation to continue to higher training or a degree

Career opportunities:

  • Community services worker
  • Health education officer
  • Domestic violence officer
  • Family support worker


Take your career further with the:

  • Diploma of Community Services
  • Diploma of Alcohol and Other Drugs
  • Diploma of Mental Health
  • Bachelor of Community Services with TAFE NSW Degrees

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.


There are no entry requirements for this qualification. You can enrol now.


TAFE NSW also offers the Certificate IV in Community Services as a traineeship. To be eligible to enrol as a trainee you must:

  • Be employed in the community services industry as this course is delivered in the workplace
  • Have a signed traineeship contract

Thinking about a traineeship? Enquire today.


During your study, you will need to meet specific requirements to complete your coursework.

To be able to undertake work placement you need to meet other requirements. Your teacher will let you know when you need to provide evidence of:

  • Working with Children Check
  • National Police Check


To be prepared for this course, it is recommended that you have:

  • Adequate fitness and mobility to deliver First Aid - like performing CPR while kneeling on the floor
  • Independence to work alone and teamwork to work with others
  • Patience and can relate easily to people
  • Good organisation and time management skills

If you need help preparing for study, contact us about your options.

During your study, you may need to meet the following requirements to be able to undertake work placement within industry.

Your teacher will let you know when you need to provide evidence of:
Working with Children Check (WWCC)
A current clear Australian National Police Record Check
Current vaccinations including flu (influenza) and COVID-19 and other health department immunisation requirements.
A NDIS Worker Screening Check
Any additional evidence your work placement provider requires

Students will be responsible for costs associated with obtaining these required checks and vaccinations


With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.

To successfully complete this course you will need:

  • You will need to provide a Current Working With Children Check and a National Police Check.
  • You will also need pens and paper.
  • Access to a device such as a laptop or tablet will assist your learning. Devices are available at TAFE NSW Campus libraries and in local libraries.

Workplacement is a requirement of this course. You will need to complete:

  • A minimum of 120 hours of industry consultation, project work and/or industry placement hours.
  • Due to potential impacts of COVID 19, there may be a need to delay or modify how these hours can be achieved. Be assured, we'll keep you informed every step of the way.


To find out more about this course, meet our teachers and receive information about enrolment and next steps, attend an information session.

Tuesday 22 June, 29 June or 6 July 2021 | 11.30am -12.00pm | Link
Wednesday 23 June, 30 June or 7 July 2021 | 11.30am -12.00pm | Link
Thursday 24 June, 1 July or 8 July 2021 | 11.30am -12.00pm | Link


This is a full-time connected learning, blended delivery course. You will need to attend approximately 14 hours of class, over 3 days a week, for 1 year. You will also be required to participate in connected assessment workshops on dates to be advised. As well as the in-class component, you will need to complete approximately 13 hours of other study per week.

You may also be required to complete approximately 6 hours of additional study each week outside of class hours, including self-directed research and private study, assignment preparation, work placement hours, teacher/student consultation, and tutorial support.

This course is offered by Connected Classroom.  This is just like a regular classroom, but teachers and students use the latest video conferencing technologies.

Your teacher can be in one TAFE location, and you can join the class from another TAFE location using video conferencing equipment or a mobile device. You can also join in from a venue in a participating regional community. You will be able to see and talk to your teacher and other students as though they were in the room with you. You will also have access to support to meet your learning needs.


If you have previously studied a Community Services qualification at a lower course level or are currently working in the Community Services Industry, this is a great next step in your career. This qualification will extend your skills and increase your knowledge of the industry. To complete this course, previous work experience in the Community Services Industry or previous related studies will assist your learning. However, there are no formal pre-requisites for this course.

This qualification contains content which may have challenging and confronting material, for example: poverty, bereavement, aggression, abuse and neglect, substance abuse, mental illness. You need to be prepared for this. Firstly, consider if this is the right time for you to be studying or working in this area. Secondly, consider how you will seek support if you find these topics difficult. If you are concerned about this, you can contact our Counselling and Career Development Services to help you make the right course choice by using the link below. s.


We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly
  • Smarthinking - after hours online study support service
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

The way you learn may change during your enrolment to ensure the best learning experience or to keep you safe as COVID-19 restrictions change, and some of our face to face classes may change to online or virtual classroom learning. Also, to ensure that we keep you safe while studying, we may modify our face to face classes to meet physical distancing requirements and increased cleaning on campus. If work placement and the demonstration of practical skills are requirements of your course, there may be a modification or delay in the planned timeframe due to COVID-19 impacts. Be assured, we'll keep you informed every step of the way.

This course is currently scheduled on Wednesday, Thursday and Friday 9.30am to 1.30pm via connected classroom, and a tutorial support session on Thursday from 2:30pm - 4:30pm. This timetable may change and will be confirmed by your teacher.

This is a fully government-subsidised JobTrainer course. Eligibility criteria applies.


This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?


Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding


Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Enrolments for this course have now closed.

Enquire now and we will contact you when enrolments open. Visit our Online Courses to view our range of study options that you can start anytime.

Core Units
Number Title
CHCCCS004 Assess co-existing needs
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCADV001 Facilitate the interests and rights of clients
HLTWHS003 Maintain work health and safety
CHCCOM002 Use communication to build relationships
CHCLEG001 Work legally and ethically
CHCDIV001 Work with diverse people
Elective Units
Number Title
CHCGRP002 Plan and conduct group activities
CHCCCS014 Provide brief interventions
HLTAID003 Provide first aid
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCCCS019 Recognise and respond to crisis situations
CHCCCS021 Respond to suspected abuse
CHCSOH001 Work with people experiencing or at risk of homelessness
CHCMHS001 Work with people with mental health issues

Note: Not all elective units listed may be available to study, please enquire for more information.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Course Location

Moss Vale
Kirkham Street, Moss Vale
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

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