Offering Info

Certificate IV in Community Services

  • National Course Code: CHC42015
  • TAFE NSW code: CHC42015-01V03-21YNG-090

Location – Young

Study Type

Full Time

Course Start Date

Enquire Now

Study Commitment

17 Hours per week


36 Weeks

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is fully government-subsidised under JobTrainer

Course Details

The nationally accredited Certificate IV in Community Services will help you build a career as a community services worker in the fastest growing industry in Australia. Learn skills that can be applied broadly across the community services sector, in areas like alcohol and other drugs, child protection, juvenile justice, mental health and more, and help your clients achieve their goals.

This is a fully government subsidised JobTrainer course. Eligibility criteria applies.


Through work placement and theory, you will learn how to:

  • Build caring and supportive relationships with people accessing services, their carers and family members
  • Engage in interventions
  • Plan and conduct group activities
  • Gain experience working within a community development strategic framework


Develop professional and interpersonal skills:

  • Resolve conflict and diffuse difficult situations
  • Explore the issues and interests of different communities


  • A nationally recognised qualification that enables you to work across the community services sector

Career opportunities:

  • Community services worker
  • Health education officer
  • Domestic violence officer
  • Family support worker


Take your study further to build your career:

  • Diploma of Community Services
  • Diploma of Alcohol and Other Drugs
  • Diploma of Mental Health

Master your skills with a degree level qualification:

  • Bachelor of Community Services with a TAFE Degree
  • Bachelor of Welfare
  • Bachelor of Social Work


The Community Services and Health Industries are the largest and fastest growing in Australia. Job prospects in major cities are excellent and there is also high demand in rural and regional areas.

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.


To be eligible for this course, you must provide evidence of a valid:

  • Working with Children Check (WWCC)
  • Criminal History Check


TAFE NSW also offers the?Certificate IV in Community Services as a traineeship. To undertake this course as a trainee you must meet the entry requirements above and provide evidence of the following:

  • You are employed in?the community services industry as this course is delivered in the workplace
  • You have a signed?traineeship contract


Work placement provides you with opportunities to practise responding to situations and circumstances that cannot be replicated in a learning or simulated environment.

You will attend a one-day workplace orientation, and complete one of the following levels of mandatory work placement hours:

  • 120 hours (15 days) of work placement - if you are already working in the industry
  • 150 hours (20 days) of work placement - if you are new to the industry

Depending on your mode of study, TAFE NSW will either arrange your work placement for you or support you to find one.


To be prepared for this course, it is recommended that you:

  • Be adequately fit and mobile to deliver First Aid - like performing CPR while kneeling on the floor
  • Enjoy working with people and independently
  • Have patience and can relate easily to people
  • Have organisation and time management skills

If you need help preparing for study, contact us about your options.


With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.

To successfully complete this course and the required work placememt hours (minimum of 120 hours):

  • You will need to provide a Current Working With Children Check and a National Police Check.
  • You will also need pens and paper.
  • Access to a device such as a laptop or tablet will assist your learning, but devices are available at TAFE NSW Campus libraries and in local libraries.

Workplacement is a requirement of this course. You will need to complete:

  • Work Placements/projects will be undertaken. Students are required to complete at least 120 hours of work experience. This is organised by TAFE NSW staff.

To register for an information session, head to Students who cannot attend the Information Session please make an online enquiry or contact us on 131 601 for more information about the course!


To find out more about this course, meet our teachers and receive information about enrolment and next steps, attend an information session.

Wednesday, 27 January 2021 | 10.00am - 12.00pm | Link
Thursday 28 January 2021 | 10.00am - 12.00pm | Link
Wednesday 3 March 2021 | 10.00am - 12.00pm | Link
Thursday 4 March 2021 | 10.00am -12.00pm | Link


This is a full-time face-to-face course. You will need to attend approximately 17 hours of class, over 3 days a week, for 1 year. As well as the in-class component, you will need to complete approximately 13 hours of other study per week.

You may also be required to complete approximately 6 hours of additional study each week outside of class hours, including self directed research and private study, assignment preparation, work placement hours, teacher/student consultation and tutorial support.

This is a 3 day per week course on Wednesday, Thursday and Friday with a tutorial support session on Thursday from 3:30pm - 4:30pm. You will be required to complete independent study, assessments and research on other days. At least 120hrs of workplacement is a requirement of this course.


If you have previously studied a Community Services qualification at a lower course level or are currently working in the Community Services Industry, this is a great next step in your career. This qualification will extend your skills and increase your knowledge of the Industry. To complete this course, previous work experience in the Community Services Industry or previous related studies will assist your learning. However, there are no formal pre-requisites for this course.

Note: If enrolment numbers are low, this course will be delivered as a connected learning class. This involves a virtual classroom where you will be connected to your teacher and your fellow peers utilising a digital platform such as Microsoft Teams (or a similar digital learning platform). You will receive support in developing your skills in using this learning platform. Your teachers will attend the campus to run a face-to-face workshop during the course duration.

This qualification contains content which may have challenging and confronting material, for example: poverty, bereavement, aggression, abuse and neglect, substance abuse, mental illness. You need to be prepared for this. Consider if this is the right time for you to be studying or working in this area and also how you will seek support if you find these topics difficult. If you are concerned about this, contact our Counselling and Career Development Services via


We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly
  • Smarthinking - after hours online study support service
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

To keep you safe while studying, some of our face to face classes may be replaced with online or connected learning. We have also modified our face to face classes to meet physical distancing requirements and increased cleaning on campus. As restrictions ease, the way you attend your class may change again. If work placement and the demonstration of practical skills are requirements of your course, due to the impacts of COVID-19 there may be a delay or modification in being able to undertake these aspects of your course in the planned timeframe. Be assured, we'll keep you informed every step of the way.

This course is currently scheduled on Wednesday, Thursday and Friday 9.30am to 3.30pm. This timetable may change and will be confirmed by your teacher.

This is a fully government-subsidised JobTrainer course. Eligibility criteria applies.


This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?


Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding


Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Enrolments for this course have now closed.

Enquire now and we will contact you when enrolments open. Visit our Online Courses to view our range of study options that you can start anytime.

Core Units
Number Title
CHCCCS004 Assess co-existing needs
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCADV001 Facilitate the interests and rights of clients
HLTWHS003 Maintain work health and safety
CHCCOM002 Use communication to build relationships
CHCLEG001 Work legally and ethically
CHCDIV001 Work with diverse people
Elective Units
Number Title
CHCGRP002 Plan and conduct group activities
CHCCCS014 Provide brief interventions
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCCCS019 Recognise and respond to crisis situations
CHCSOH001 Work with people experiencing or at risk of homelessness
CHCMHS001 Work with people with mental health issues
HLTAID003 Provide first aid
CHCCCS021 Respond to suspected abuse

Note: Not all elective units listed may be available to study, please enquire for more information.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Course Location

Caple Street, Young
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

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